Papa Johns Pizza
5328 Warrensville Center Rd, Maple Heights
(216) 475-8600
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5328 Warrensville Center Rd, Maple Heights
(216) 475-8600
Had to cancel my order after waiting over 2 and a half hours. Had to find a new dinner for the family. Called to talk to the manager and they were absolutely no help.
Atmosphere: 1
Service: 1
Very Poor customer service and rude delivery driver's
Tried to give me a burnt pizza and then got mad when I asked for a new one
Order food last night and Mike and the light skinned gentleman was amazing food tasted great they really went above and beyond definitely will be ordering again!
Atmosphere: 5
Food: 5
Service: 5
Great service
Atmosphere: 5
Food: 5
Service: 5
I had an excellent experience the food was incredibly fresh, and the quality was even better than I expected. My pizza was made perfectly and I want to thank Mike who helped me with my order he was super helpful and made sure everything came out just right great service great food — I’m definitely satisfied and will be coming back!
Atmosphere: 5
Food: 4
Service: 5
Super good, friendly, and quick
Atmosphere: 4
Food: 4
Service: 4
Always good there!
Atmosphere: 4
Food: 4
Service: 5
Boneless wings under cooked. Pizza good. Good customer service.
Atmosphere: 3
Food: 3
Service: 4
The pizza was okay.
The call in service is not on the same page as the store, there was a different price quoted then when I went to pay ,even though it was less expensive than what I expected, I still would like to know the price up front.
It's important to know that it wasn't the stores fault, it's their telephone service that is unclear.
Atmosphere: 4
Food: 4
Service: 2
Restaurantji Recommends
Great customer service, food is always good.
Atmosphere: 5
Food: 5
Service: 5
This place is ran terribly don’t even have the orders ready when there supposed to be
Amazing job !
Atmosphere: 5
Food: 5
Service: 5
Loved it! Papa Johns always have good pizza!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
This is has been by far the worse experience from a Papa Johns location. They delivered the order which was not the correct order, 30 minutes late and when I asked the manager Alex for a refund he refused. Never order from this place. If you can't manage a store with some level of competence, then find another job!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
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