My 2 Big buffords was completely burnt on the edge of the burger and not enough staff inside the building. Terrible place when not enough people come to work.
Austin Aitken
Slow all of em
kelly patton
Went at about 8pm was going to dine in but it was closed for some reason... Was supposed to be open til 10pm also drive thru was a bit slow. But the women working the drive thru was nice so that's a plus. And the food was average
Tony Trust
Fast service
Kevin Fairchild
Food was hot and delicious , service was quick and great . While we were eating one of the employees asked us how was it and was it hot which we appreciated.
Christie Luks
They ignore you at the line, bad customer service and cold fries
Atmosphere: 3
Food: 2
Service: 1
Derek Coleman
Food wasn’t fresh at all. I was the only car in line and my food was cold. This is not the only time that I went there at night and my food wasn’t good!!! Last time I will visit this location!!! I don’t care what time I go to the Cleveland Lee rd. Location.My food is always cooked to order!!😡The maple heights location is terrible at night!!😡
Atmosphere: 1
Food: 1
Service: 1
Nakia Holeman
Food was horrible. It was cold and wasn’t fresh at all. They need a whole new staff. Customer service was horrible.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Baconzilla
karmyn216
Came over to just get some mozzarella Stix the cashier acted like she didn't see me pretending to do orders and it's not even busy in here.. the guy that was in the window came to take my order.
Atmosphere: 1
Service: 1
Ryan Toward
Keogh was phenomenal, great hospitality and excellent customer service, food was amazing
This specific establishment has a robot that places your order. And if you’re familiar with automated voice service then you are aware with how my experience most likely went. Upon placing my order (cheeseburger with bacon) the robot didn’t automatically know what they appropriate substitute would be and adjust correctly. I ended up getting something and didn’t order and returned home in disappointment.
Atmosphere: 1
Food: 3
Service: 1
Margaret Wells
The employees were friendly, courteous, and professional.
Atmosphere: 4
Food: 4
Service: 4
Valen Stringer
15 mins 4 1 car
Michelle T.
Drive thru went extremely well not a long slow line, very friendly at the window I kind of liked the A.I. that takes your order, very nice experience.
My 2 Big buffords was completely burnt on the edge of the burger and not enough staff inside the building. Terrible place when not enough people come to work.
Slow all of em
Went at about 8pm was going to dine in but it was closed for some reason... Was supposed to be open til 10pm also drive thru was a bit slow. But the women working the drive thru was nice so that's a plus. And the food was average
Fast service
Food was hot and delicious , service was quick and great . While we were eating one of the employees asked us how was it and was it hot which we appreciated.
They ignore you at the line, bad customer service and cold fries
Atmosphere: 3
Food: 2
Service: 1
Food wasn’t fresh at all. I was the only car in line and my food was cold. This is not the only time that I went there at night and my food wasn’t good!!! Last time I will visit this location!!! I don’t care what time I go to the Cleveland Lee rd. Location.My food is always cooked to order!!😡The maple heights location is terrible at night!!😡
Atmosphere: 1
Food: 1
Service: 1
Food was horrible. It was cold and wasn’t fresh at all. They need a whole new staff. Customer service was horrible.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Baconzilla
Came over to just get some mozzarella Stix the cashier acted like she didn't see me pretending to do orders and it's not even busy in here.. the guy that was in the window came to take my order.
Atmosphere: 1
Service: 1
Keogh was phenomenal, great hospitality and excellent customer service, food was amazing
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This specific establishment has a robot that places your order. And if you’re familiar with automated voice service then you are aware with how my experience most likely went.
Upon placing my order (cheeseburger with bacon) the robot didn’t automatically know what they appropriate substitute would be and adjust correctly.
I ended up getting something and didn’t order and returned home in disappointment.
Atmosphere: 1
Food: 3
Service: 1
The employees were friendly, courteous, and professional.
Atmosphere: 4
Food: 4
Service: 4
15 mins 4 1 car
Drive thru went extremely well not a long slow line, very friendly at the window I kind of liked the A.I. that takes your order, very nice experience.
Atmosphere: 4
Food: 4
Service: 4
This food was nasty ASF hard I'll never go back
Atmosphere: 1
Food: 1
Service: 1
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