I went to go get lunch for my wife, which she had a taste for a chicken and shrimp bowl over rice. I had 50 dollar bill and they refused to serve me unless I spent 30 dollars or better. Now I’m out trying to figure out what else to get her before he break is over. I’m highly disappointed in the service and decision that was made. I will never go back there.
quona Tip
Food was fresh was hot, but was way too seasoned very salty very very salty!!
Atmosphere: 5
Food: 1
Service: 5
Rusty Taylor
Its was awesome and the manager Tiva.. she was fine and very very helpful.. next time in Cleveland will definitely be stopping by..
Atmosphere: 5
Food: 5
Service: 5
Tasharra Harper
My food was not fresh this time would love a remake because I really like this place I was definitely disappointed.
Atmosphere: 3
Food: 1
Service: 4
Carl Smith
Every Bite Was Favorable From Beginning To End!!!!!
Atmosphere: 5
Food: 5
Service: 5
Deleshia Williams
The customer service is really bad get some workers that have some type of customer service skills. They can keep the attitude and negative energy I just want some good food smh didn’t even order tonight because of the vibe 👎🏾👎🏾
Atmosphere: 1
Food: 3
Service: 1
Katie Porach
I don’t even really know what to say..I don’t usually review because I could have bad experiences and others could have great ones but please trust these one star reviews. I made the mistake of not reading before ordering, and this place is not worth your hard earned money. We got our food 25 minutes after the scheduled pick up time, the place is dirty and makes your stomach turn, the italian sub was so soggy, the fries were cold and under seasoned, and the city rolls were inedibly greasy. the only “good” thing we ordered was the buffalo chicken sub. They play music so loud that they probably can’t hear you asking for service. I hope the owner reads all these reviews and does some very needed revamping to the resturant.
Atmosphere: 1
Food: 2
Service: 1
DEEDEE A
I used to get a box full of potato. I barely had any potato to clear the bottom and they didn't peel the potato they used to peel the potatoes. They just chopped the skin up in it. WHY!!!
Food: 1
Aaron Adkins
I wanted a chicken philly. I got burnt chicken chunks charred to a blackened crisp. The girl watched her phone while she bagged my order. Its a pathetic work ethic. The cook toasted my chicken black
Atmosphere: 1
Food: 1
Service: 1
sal
I was waiting there for around 45 minutes. When I asked around 30 minutes the girl got an attitude and went in the back. This is what I received they didn't bother seasoning anything. And they just slapped it on there not to mention the portion sizes have been getting smaller. The shrimp are tiny and not even cooked all the way four seasons like it usually is. Pathetic utterly pathetic. Every time I drive by I'm going I'll remind myself to never go there again. $17.26 for this garbage I could have went to KFC and got a classic sandwich meal for under $10. They literally boiled potatoes didn't even match them up they were hard in some places and then slap some chicken and shrimp on and drizzled ranch. And they have a no refund policy and I was hungry so I ate it anyway but I should have just left it there even if I didn't get a refund I shouldn't have accepted this. That's on me.
Great sandwiches being made here. Fries are hot and fresh. Solid product at a good price. I'll be back.
Atmosphere: 5
Food: 5
Service: 5
John Townsend
Got order wrong. Wouldn't give a refund. Bad customer service, food horrible
Atmosphere: 1
Food: 1
Service: 1
John Cassity
Worst service I’ve experienced in a long time. ordered wings over the phone. The wings weren’t ready. They said they would start them. Waited 10 minutes. They still haven’t started the wings. I waited a half hour. They then said that they don’t know when they’ll be done. Young kid sleeping on counter, instead of taking orders, and a whole crew of gang bangers yelling and screaming in the kitchen. Avoid this place at all costs!!!!! Health Department needs to shut them down!!!!
Atmosphere: 1
Food: 1
Service: 1
Moreeofkayy
The food looks, taste, & smells delicious!! 10/10!!
I went to go get lunch for my wife, which she had a taste for a chicken and shrimp bowl over rice. I had 50 dollar bill and they refused to serve me unless I spent 30 dollars or better. Now I’m out trying to figure out what else to get her before he break is over. I’m highly disappointed in the service and decision that was made. I will never go back there.
Food was fresh was hot, but was way too seasoned very salty very very salty!!
Atmosphere: 5
Food: 1
Service: 5
Its was awesome and the manager Tiva.. she was fine and very very helpful.. next time in Cleveland will definitely be stopping by..
Atmosphere: 5
Food: 5
Service: 5
My food was not fresh this time would love a remake because I really like this place I was definitely disappointed.
Atmosphere: 3
Food: 1
Service: 4
Every Bite Was Favorable From Beginning To End!!!!!
Atmosphere: 5
Food: 5
Service: 5
The customer service is really bad get some workers that have some type of customer service skills. They can keep the attitude and negative energy I just want some good food smh didn’t even order tonight because of the vibe 👎🏾👎🏾
Atmosphere: 1
Food: 3
Service: 1
I don’t even really know what to say..I don’t usually review because I could have bad experiences and others could have great ones but please trust these one star reviews. I made the mistake of not reading before ordering, and this place is not worth your hard earned money. We got our food 25 minutes after the scheduled pick up time, the place is dirty and makes your stomach turn, the italian sub was so soggy, the fries were cold and under seasoned, and the city rolls were inedibly greasy. the only “good” thing we ordered was the buffalo chicken sub. They play music so loud that they probably can’t hear you asking for service. I hope the owner reads all these reviews and does some very needed revamping to the resturant.
Atmosphere: 1
Food: 2
Service: 1
I used to get a box full of potato. I barely had any potato to clear the bottom and they didn't peel the potato they used to peel the potatoes. They just chopped the skin up in it. WHY!!!
Food: 1
I wanted a chicken philly. I got burnt chicken chunks charred to a blackened crisp. The girl watched her phone while she bagged my order. Its a pathetic work ethic. The cook toasted my chicken black
Atmosphere: 1
Food: 1
Service: 1
I was waiting there for around 45 minutes. When I asked around 30 minutes the girl got an attitude and went in the back. This is what I received they didn't bother seasoning anything. And they just slapped it on there not to mention the portion sizes have been getting smaller. The shrimp are tiny and not even cooked all the way four seasons like it usually is. Pathetic utterly pathetic. Every time I drive by I'm going I'll remind myself to never go there again. $17.26 for this garbage I could have went to KFC and got a classic sandwich meal for under $10. They literally boiled potatoes didn't even match them up they were hard in some places and then slap some chicken and shrimp on and drizzled ranch. And they have a no refund policy and I was hungry so I ate it anyway but I should have just left it there even if I didn't get a refund I shouldn't have accepted this. That's on me.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Sooo delicious!! Fast service.
Atmosphere: 5
Food: 5
Service: 5
Great sandwiches being made here. Fries are hot and fresh. Solid product at a good price. I'll be back.
Atmosphere: 5
Food: 5
Service: 5
Got order wrong. Wouldn't give a refund. Bad customer service, food horrible
Atmosphere: 1
Food: 1
Service: 1
Worst service I’ve experienced in a long time. ordered wings over the phone. The wings weren’t ready. They said they would start them. Waited 10 minutes. They still haven’t started the wings. I waited a half hour. They then said that they don’t know when they’ll be done. Young kid sleeping on counter, instead of taking orders, and a whole crew of gang bangers yelling and screaming in the kitchen. Avoid this place at all costs!!!!! Health Department needs to shut them down!!!!
Atmosphere: 1
Food: 1
Service: 1
The food looks, taste, & smells delicious!! 10/10!!
Atmosphere: 5
Food: 5
Service: 5
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