Subway

5408 Northfield Rd, Maple Heights
(216) 475-2255

Recent Reviews

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Christie Luks

Very greedy workers, didn't want to give any toppings..everything was sliced super thin to the point you can see through it. Not worth the money and the service was horrible! Not to mention, on the way to get a soda fill..the place was loaded with Nats !!! Wouldn't recommend eating or drinking at This Location

Atmosphere: 1

Food: 1

Service: 1

Blessings Muza

Disrespectful staff.

Atmosphere: 2

Food: 2

Service: 1

Vincent Nickolette

By far the best Subway I've been to. I'm in the area a lot and this Subway has fresh food , quick service , and a hard working staff.

Atmosphere: 5

Food: 5

Service: 5

S

#steal #theft #gross #subway #refund

9/6/2025
I placed online order, when I arrived it wasn't started yet. After waiting for my turn, the woman asked if I could wait longer. Why didnt she just make my order when it was my turn? While standing there i noticed they had fans over the food to try to keep fruit flies off! Atmosphere is not clean and I refused my order. When i asked if she could cancel, she told me she couldn't and i have to contact the app. I will not be back to this location. Fruit flies are extremely gross. they can transmit pathogens like E. coli and Salmonella from unsanitary environments, potentially causing illness. Although ingesting a few flies is unlikely to make you sick, thorough washing of the food is recommended to remove bacteria. The presence of fruit flies also indicates poor sanitation and can lead to serious health risks like intestinal myiasis if eggs are consumed. Waiting to see if they are going to refund or if i have to dispute

9/18/2025
I STILL HAVENT HEARD ANYTHING FROM AMYBODY ABOUT MY REFUND

Atmosphere: 1

Food: 1

Service: 1

Monique

Not the friendliest staff. Gnats everywhere, they’re priced at least $2 more than the Subways nearby and they don’t take coupons.

Connor Aurand

Terrible flys everywhere, enough said.

Atmosphere: 1

Food: 1

Service: 1

Rad

They don’t accept coupons. 🙄

Atmosphere: 1

Food: 1

Service: 1

Alex S

The women in there have bad attitude problems, especially the skinnier one. If you don’t want to work at subway FIND ANOTHER JOB. I didn’t order an attitude with my sandwich

Atmosphere: 1

Food: 3

Service: 1

Sheeda Zichelle

The restaurant was very clean! The to associates were very nice! I got the $5 nachos with rotisserie chicken and it was a yummy snack! My daughter got here usual footlong and devoured it! Over I was really happy with everything and I’d definitely come back if I’m the neighborhood 😍

Atmosphere: 5

Food: 5

Service: 5

Phyllis Lyle

It was cool I was in and out my food was freshly made they was nice

Atmosphere: 4

Food: 4

Service: 4

Hunter Silva

skimpiest portions i’ve ever gotten at subway, has happened multiple times now. 6 inch worth of meat on a foot long. tried to short me on cheese too til i said something

Atmosphere: 1

Food: 1

Service: 1

Brianna Besteder

So today 7/25 I just left this subway and when I placed my order online I put in the special comments all sauces on the side as this sandwich was for someone’s lunch tomorrow and I didn’t want it to be soggy. When I received my order I noticed the sauces were on the sandwich so I went back inside and asked them to politely remake it. The owner had an entire attitude and would not remake the sandwich for me as she said they were busy and do not read special requests when they are busy. I have gone to this subway many of times and have never had an issue like this before.

Atmosphere: 1

Food: 1

Service: 1

Tiffany Tillman

They close early they sign say 9pm and they close at 8

Jarrett Smith

Went to this location, they messed my food up and made me pay extra for more cheese which should have came on the sandwich, will never be back and would not recommend to anybody! Indian lady takes 0 accountability and lacks customer service skills.

Atmosphere: 1

Food: 1

Service: 1

Roxanne Lauderdale

The staff is not kind. I noticed they didn’t put my mayo or my cheese on my sandwich when I got home so I went back up to the store, instead of replacing my sandwich she opened my sandwich and spread mayo and cheese on it. It was disgusting. Her attitude was also nasty about it. I did not have an attitude or anything, the lady was just completely wrong. I will never eat here again.

Atmosphere: 1

Food: 1

Service: 1

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