Friendly and quick service. The store interior is very clean and well stocked with multiple different protein cookies and bars. Getting to it can be a little tricky and pay attention in the parking lot for other drivers and pot holes . Smoothies are unbelievable
Mindy Niederkohr
Nate is so nice! Great Customer Service here! I love having this as a healthy food and nutrition option in our town.
Brittany Adams
I just wanted to reach out and say the manager here at the Marion location is phenomenal. She also has her son working for her in the store and he also was phenomenal. Great service both had great attitudes. I will surely be coming back just because of them!!
Kai Aleckson
Went there at noon on Sunday, but the smoothie shop was closed. I drove a long ways to get this, had kids excited about it. Absolutely Terrible lack of consistency! If you run a business you need to be open when you say you you will be.
Kaci Kroninger
I can't comment on any of the above.. because the doors were locked. During open hours. I like to go in a place to take my time to order get more understanding of the products and ask questions if I want to.. so no go.. drive thru ordering can feel rushed. I left feeling stupid for attempting to go inside and the doors were locked
Sue Harris
Most of the time, when we we go there it is great. The only time you need to check your order is when a young man with straight long hair is working. He typically messes up our orders about every other time.
Dietary restrictions: They accommodate you.
Atmosphere: 5
Food: 5
Service: 4
Michael Oglesbee
Nate is awesome!
Atmosphere: 5
Food: 5
Service: 5
Braxton Compton
This is the most horrendous place I’ve ever gone too, horrible customer service skills. The young lady that was working this shift was very rude and undermining,
Although the store replied below, they never followed up.
August 23rd, 2024 Friday.
Me and my wife pulled into the drive thru about 13-15 minutes before close yesterday, we normally wouldn’t do this but figured smoothies were fast and should be easy to clean and another car was already at the window before us, we had been having a rough week due to the passing of a family pet and my grandmother recovering from a risky surgery. I decided to give Smoothie King a try as an end of the week pick me up, it was our first time coming here.
We pull up to the intercom to order and hear someone scream inside the building and then storm out the back door, pace and then walk back inside before Nate started taking our order. He said he couldn’t hear us at first and seemed to have a bit of an attitude contradicting every good review about him I see here.
We apologized, spoke up and placed our order, a kids angel food smoothie and a regular sized strawberry lemon twist. We pull up and wait for the car ahead of us to leave and get to the window and he hands us one of our drinks and a receipt. We were both confused as we hadn’t paid yet, thinking the car ahead of us paid I look at the receipt and it says “team member discount. name: “Why””
I didn’t understand at first and thought a mistake had been made, when one of the two female (blonde and a brunette, didn’t get their names but should have) employees came back with our second drink, we had mentioned we didn’t pay yet. They seemed confused too and Nate said “oh I gave it to them for free” we said “thank you” and went to pull away but our window was still open when we heard Nate snottily say “yeah, since you came 5 minutes before close” my wife was shocked, pulled back around to get his name and get an explanation for the unwarranted attitude. They were laughing inside the store until the brunette employee saw us back at the window, mouthed “oh she’s back” and then both female employees opened the window and sat with there elbows on the window counter, chin on their hands being smartasses and giggling about the situation. We asked for Nate’s name, explained the attitude and comment he made was unnecessary, none of them know what kind of day we’ve had and it’s not our fault they decided to close up shop before it was time, if it was an issue of taking our order simply tell us you aren’t accepting orders and we would’ve left. Nate argued he didn’t mean it like that but how else could he have meant it when he assumed we were gone and unable to hear and put “Why” on our receipt as a snarky jab? The female employees continued to laugh about the situation and mock us, claiming “it’s his opinion”, and then pushed Nate out of the way and closed the window on us and continued to make fun of the situation.
The receipt that Nate had printed off and handed to us when we finally got to the window had a timestamp of 8:52 PM, well before closing at 9 and plenty of time for 3 employees to mop the floor, take trash out and close one register.
We threw both smoothies away as we didn’t trust with the attitude given in both interactions that they didn’t tamper with them somehow.
He’s entitled to his opinion just fine, but it’s his job to work the hours that the store is listed as open and instead of instigating a situation, if he can’t handle himself or customers he has options, tell the customer he’s no longer taking orders and move on or simply quit and let someone that can handle the job take his position.
I’ve worked retail and service for decades and I’ve never treated anyone like this in my life.
100% will never be back and I wouldn’t recommend this location to anyone, Nate and the two little girls he was with last night are snakes that clearly have two different personas based on the time of day and no one deserves to be treated like we were.
Managemen
Atmosphere: 1
Food: 1
Service: 1
nicole Carey
Yummy smoothie
Atmosphere: 5
Food: 5
Service: 5
Juan Pablo Lopez
They do not respect me because I am deaf. I refused to order it. I left there. Thank you
Service: 1
Anna Defendiefer
The guy running the shop this morning (I believe it was Nate) was by himself and was incredibly gracious, quick and funny! Loved his energy and he told us all about the Smoothie King rewards program in an engaging way. His energy and the delicious smoothie helped us get the kickstart we needed to start our road trip!
Great recommendations by staff!
Friendly and quick service. The store interior is very clean and well stocked with multiple different protein cookies and bars. Getting to it can be a little tricky and pay attention in the parking lot for other drivers and pot holes . Smoothies are unbelievable
Nate is so nice! Great Customer Service here! I love having this as a healthy food and nutrition option in our town.
I just wanted to reach out and say the manager here at the Marion location is phenomenal. She also has her son working for her in the store and he also was phenomenal. Great service both had great attitudes. I will surely be coming back just because of them!!
Went there at noon on Sunday, but the smoothie shop was closed. I drove a long ways to get this, had kids excited about it. Absolutely Terrible lack of consistency! If you run a business you need to be open when you say you you will be.
I can't comment on any of the above.. because the doors were locked. During open hours. I like to go in a place to take my time to order get more understanding of the products and ask questions if I want to.. so no go.. drive thru ordering can feel rushed. I left feeling stupid for attempting to go inside and the doors were locked
Most of the time, when we we go there it is great. The only time you need to check your order is when a young man with straight long hair is working. He typically messes up our orders about every other time.
Dietary restrictions: They accommodate you.
Atmosphere: 5
Food: 5
Service: 4
Nate is awesome!
Atmosphere: 5
Food: 5
Service: 5
This is the most horrendous place I’ve ever gone too, horrible customer service skills. The young lady that was working this shift was very rude and undermining,
Atmosphere: 1
Food: 1
Service: 1
These kids are always so friendly and pleasant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Angel Food
Restaurantji Recommends
EDIT, October 9th, 2024.
Although the store replied below, they never followed up.
August 23rd, 2024 Friday.
Me and my wife pulled into the drive thru about 13-15 minutes before close yesterday, we normally wouldn’t do this but figured smoothies were fast and should be easy to clean and another car was already at the window before us, we had been having a rough week due to the passing of a family pet and my grandmother recovering from a risky surgery. I decided to give Smoothie King a try as an end of the week pick me up, it was our first time coming here.
We pull up to the intercom to order and hear someone scream inside the building and then storm out the back door, pace and then walk back inside before Nate started taking our order. He said he couldn’t hear us at first and seemed to have a bit of an attitude contradicting every good review about him I see here.
We apologized, spoke up and placed our order, a kids angel food smoothie and a regular sized strawberry lemon twist. We pull up and wait for the car ahead of us to leave and get to the window and he hands us one of our drinks and a receipt. We were both confused as we hadn’t paid yet, thinking the car ahead of us paid I look at the receipt and it says “team member discount. name: “Why””
I didn’t understand at first and thought a mistake had been made, when one of the two female (blonde and a brunette, didn’t get their names but should have) employees came back with our second drink, we had mentioned we didn’t pay yet. They seemed confused too and Nate said “oh I gave it to them for free” we said “thank you” and went to pull away but our window was still open when we heard Nate snottily say “yeah, since you came 5 minutes before close” my wife was shocked, pulled back around to get his name and get an explanation for the unwarranted attitude. They were laughing inside the store until the brunette employee saw us back at the window, mouthed “oh she’s back” and then both female employees opened the window and sat with there elbows on the window counter, chin on their hands being smartasses and giggling about the situation. We asked for Nate’s name, explained the attitude and comment he made was unnecessary, none of them know what kind of day we’ve had and it’s not our fault they decided to close up shop before it was time, if it was an issue of taking our order simply tell us you aren’t accepting orders and we would’ve left. Nate argued he didn’t mean it like that but how else could he have meant it when he assumed we were gone and unable to hear and put “Why” on our receipt as a snarky jab? The female employees continued to laugh about the situation and mock us, claiming “it’s his opinion”, and then pushed Nate out of the way and closed the window on us and continued to make fun of the situation.
The receipt that Nate had printed off and handed to us when we finally got to the window had a timestamp of 8:52 PM, well before closing at 9 and plenty of time for 3 employees to mop the floor, take trash out and close one register.
We threw both smoothies away as we didn’t trust with the attitude given in both interactions that they didn’t tamper with them somehow.
He’s entitled to his opinion just fine, but it’s his job to work the hours that the store is listed as open and instead of instigating a situation, if he can’t handle himself or customers he has options, tell the customer he’s no longer taking orders and move on or simply quit and let someone that can handle the job take his position.
I’ve worked retail and service for decades and I’ve never treated anyone like this in my life.
100% will never be back and I wouldn’t recommend this location to anyone, Nate and the two little girls he was with last night are snakes that clearly have two different personas based on the time of day and no one deserves to be treated like we were.
Managemen
Atmosphere: 1
Food: 1
Service: 1
Yummy smoothie
Atmosphere: 5
Food: 5
Service: 5
They do not respect me because I am deaf. I refused to order it. I left there. Thank you
Service: 1
The guy running the shop this morning (I believe it was Nate) was by himself and was incredibly gracious, quick and funny! Loved his energy and he told us all about the Smoothie King rewards program in an engaging way. His energy and the delicious smoothie helped us get the kickstart we needed to start our road trip!
Atmosphere: 5
Food: 5
Service: 5
Banana boat smoothie is
Atmosphere: 4
Food: 5
Service: 5
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