Girl helped me pick something new I loved it very friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham Egg & Cheese Wrap
bridgette zornes
Great place to eat love eat here
Atmosphere: 5
Food: 5
Service: 5
Kayla Dewey
My son dropped his 6" sub in the parking lot as soon as we walked out the door. Out the wrapper all over the ground. It was a simple steak lettuce mayo sub. I came in, throwing the bread and remanants away in front of staff. The sub maker called her manager to see if she could remake it for us free of charge. He/ she said I would have to pay for another one, which I had got on a coupon deal, because it was dropped outside the store. Clearly I wasn't trying to get any free items as I had thrown his whole sub out which was my sons dinner who is 7, and was present. I didn't feel like paying again for such a simple sub so I politely left. I was given poor customer service and was treated as a transaction and not a mom feeding her kid. Management probably counts every pickle in the store too with that mentality. We won't be back. I want nothing from Subway but to voice my experience and how I was treated by management.
Atmosphere: 1
Food: 5
Service: 1
Mary Harrison
I have worked the food industry, and I understand getting busy. But why online order and then wait over 20 minutes past pickup time because of a line inside? Doesn’t that defeat the purpose of online ordering? Food was ICE cold. Bread was hard from like a freezer
Atmosphere: 4
Food: 2
Service: 1
Owen Frye
I'd give this place 0 stars if I could the lady making the sandwiches wouldn't make my sandwich because I didn't order it with my girlfriends food the lady sucks and should be fired
Areil Johnson
Beautiful shop! Clean, fast, friendly and the food bar was extremely well maintained! Will visit this Subway again when I am out this way!
Atmosphere: 5
Food: 5
Service: 5
Deborah Broermann
The lady serving us was Awesome and very Friendly/Sociable. I beleive her name was Ashley. Thank you for your wonderful service!
Atmosphere: 5
Food: 5
Service: 5
coolbass11gaming
First off, I want to say that I don't blame the worker she was obviously new and had zero training. I am mad at the lack of training from the manager, Crystal, who was the manager on duty during my purchase. The lady making my footlong Flatbread first made the sandwich the wrong way; what I mean by that is that she was putting toppings across the width of the sub not the length. The manager did tell her that it was wrong and she corrected her mistake. Then when it came to folding and wrapping my sub she proceeded to try and roll it like a burrito; she then wrapped 3 wrappers around the sub so it wouldn't spill out. She also rang it up as a Ham wrap and not a footlong Flatbread. I have incredibly low standards but this is the worst leadership and effort I've ever seen by a manager. Again I want to say that I have no anger towards the worker this is 99% on the management.
Atmosphere: 2
Food: 3
Service: 1
Shane Dailey
Great customer service the employees were very friendly but the bread was burnt to the point that that you couldn't taste anything except the burnt bread.
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: Subway Club
Eric Berry
Haven't been there for a while but just as good as always
Will be closed on Easter Sunday 03/31/2024. Have a Happy Easter everybody!?
Brooke Stansbery
If you have a call in order and the inside of the store is busy, you can still expect to wait. This defeats the purpose of calling ahead or ordering door dash. The employees feel the need to clear the inside of the store before preparing call ahead orders. This is not the proper order of preparing the food. If you are a walk in and there are called in orders, then you should expect a wait, not the other way around. Management needs to reevaluate their process!
Atmosphere: 3
Food: 4
Service: 2
Marcus M
Eat fresh
Atmosphere: 5
Food: 5
Service: 5
Tammy Sand
This is the nicest subway in marion ohio ? ?
Vegetarian options: They have lots of veggies to choose from.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki, Oven Roasted Turkey, Fountain Beverage, Grilled Chicken, Black Forest Ham, Roast Beef
Wendi W.
I have ordered from this subway a couple times now. The first time my order was given to someone else. The 2nd time someone else took my order and brought it back. The person working told me to just take my order from the other person. AFTER they left with my food and came back in and said it wasn't their food!!!
Girl helped me pick something new I loved it very friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham Egg & Cheese Wrap
Great place to eat love eat here
Atmosphere: 5
Food: 5
Service: 5
My son dropped his 6" sub in the parking lot as soon as we walked out the door. Out the wrapper all over the ground. It was a simple steak lettuce mayo sub. I came in, throwing the bread and remanants away in front of staff. The sub maker called her manager to see if she could remake it for us free of charge. He/ she said I would have to pay for another one, which I had got on a coupon deal, because it was dropped outside the store. Clearly I wasn't trying to get any free items as I had thrown his whole sub out which was my sons dinner who is 7, and was present. I didn't feel like paying again for such a simple sub so I politely left. I was given poor customer service and was treated as a transaction and not a mom feeding her kid. Management probably counts every pickle in the store too with that mentality. We won't be back. I want nothing from Subway but to voice my experience and how I was treated by management.
Atmosphere: 1
Food: 5
Service: 1
I have worked the food industry, and I understand getting busy. But why online order and then wait over 20 minutes past pickup time because of a line inside? Doesn’t that defeat the purpose of online ordering?
Food was ICE cold. Bread was hard from like a freezer
Atmosphere: 4
Food: 2
Service: 1
I'd give this place 0 stars if I could the lady making the sandwiches wouldn't make my sandwich because I didn't order it with my girlfriends food the lady sucks and should be fired
Beautiful shop! Clean, fast, friendly and the food bar was extremely well maintained! Will visit this Subway again when I am out this way!
Atmosphere: 5
Food: 5
Service: 5
The lady serving us was Awesome and very Friendly/Sociable. I beleive her name was Ashley. Thank you for your wonderful service!
Atmosphere: 5
Food: 5
Service: 5
First off, I want to say that I don't blame the worker she was obviously new and had zero training. I am mad at the lack of training from the manager, Crystal, who was the manager on duty during my purchase. The lady making my footlong Flatbread first made the sandwich the wrong way; what I mean by that is that she was putting toppings across the width of the sub not the length. The manager did tell her that it was wrong and she corrected her mistake. Then when it came to folding and wrapping my sub she proceeded to try and roll it like a burrito; she then wrapped 3 wrappers around the sub so it wouldn't spill out. She also rang it up as a Ham wrap and not a footlong Flatbread. I have incredibly low standards but this is the worst leadership and effort I've ever seen by a manager. Again I want to say that I have no anger towards the worker this is 99% on the management.
Atmosphere: 2
Food: 3
Service: 1
Great customer service the employees were very friendly but the bread was burnt to the point that that you couldn't taste anything except the burnt bread.
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: Subway Club
Haven't been there for a while but just as good as always
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Will be closed on Easter Sunday 03/31/2024. Have a Happy Easter everybody!?
If you have a call in order and the inside of the store is busy, you can still expect to wait. This defeats the purpose of calling ahead or ordering door dash. The employees feel the need to clear the inside of the store before preparing call ahead orders. This is not the proper order of preparing the food. If you are a walk in and there are called in orders, then you should expect a wait, not the other way around. Management needs to reevaluate their process!
Atmosphere: 3
Food: 4
Service: 2
Eat fresh
Atmosphere: 5
Food: 5
Service: 5
This is the nicest subway in marion ohio ? ?
Vegetarian options: They have lots of veggies to choose from.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki, Oven Roasted Turkey, Fountain Beverage, Grilled Chicken, Black Forest Ham, Roast Beef
I have ordered from this subway a couple times now. The first time my order was given to someone else. The 2nd time someone else took my order and brought it back. The person working told me to just take my order from the other person. AFTER they left with my food and came back in and said it wasn't their food!!!
Atmosphere: 5
Food: 4
Service: 2
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