I order here and food is usually over done or you don't receive it at all. I'm handicapped and have mobility issues and Tyler Barns response was to go on app and complain. He can't do anything. A normal compassionate person would have given me a credit or delivered it himself. Will never order here again and emailed Peter Perdue the COO.
Atmosphere: 1
Food: 1
Service: 1
Devin Durbin
No complaints here! This BK is always clean and the staff is great.
Atmosphere: 5
Food: 5
Service: 5
Jakob Tufts
Did not give us the right food
Caleb Belew
Have never recieved a correct order here. After this last time, I'm done expecting to get what I paid for, and will not be coming back.
Atmosphere: 1
Food: 2
Service: 1
Michael Coughlin
Best restaurant in the world.
Atmosphere: 5
Food: 5
Service: 5
Rhonda Gunther
Originally came through the drive thru the girl taking my order was extremely helpful I had a larger order when taking my cash she had a bright smile I got my food but before pulling away I had realized I had forgotten my drinks. I parked came inside to a long line but decided to wait anyways… while waiting I observed the darker haired (what looked to be the manager) barking orders but just standing there talking to the other manager. The older gentleman in front of me waited for a few mins for napkins while I ordered she was barking orders at a younger gentleman he seemed extremely flustered afterwards. I heard her say “ the best way to learn is to just do it, we all don’t get training we just learn as we go” and then walked away . The younger lady taking my order apologized & handed me my cups and a drink holder and told me to have a beautiful day.
Atmosphere: 2
Food: 5
Service: 4
Tammy Smith
My onion rings were old and just gross. Asked for no lettuce on my sandwich. Lettuce wqs on it
Atmosphere: 3
Food: 2
Service: 3
Joann May
Used the mobile app , sat in there drive thru 10 minutes god knows why . Pulled away and noticed that my chicken sandwiches were not cut in half , but this could be my fault . I thought I ordered it that way on the app . Overall the chicken wad old , cold and dry !!! Contacted the manager and she stated that she had been dropping her chicken fresh and let me know that when you use the mobile app the start working on your order before it’s confirmed . I asked the manager if they could make a new one , she proceeded to get an attitude and was not going to accommodate me , I was going to bring sandwich back but her tone with me was ugly ! I told her I will never come back ! Just FYI will not be using any mobile app to order my food ! They lost a customer!
Food: 1
Service: 1
Donna Wright
The food was hot and fresh and the girl at the window (brown ponytail and a septum piercing) was super friendly - even though I was an in house customer. She has had to come take my order between taking drive thru orders several times (I'm there at least once a week). This is almost always how it goes, as the other girl (darker hair, loud, big makeup) she works with is almost always too busy talking very loudly about inappropriate things where customers can hear - Suboxone, recovery group, etc. I'm sorry but recovery isn't something to base your entire personality on, especially if you can't shut up long enough to help your coworkers. I'll be a drive thru customer from now on. If I wanted to listen to all that, I'd turn on Intervention.
Ordered door dash tried to call the store to get my food made fresh and the phone rang busy when I asked my Dasher to have it made fresh they told him no they wouldn't change it and they were too busy to do anything when they weren't even busy. I won't be ordering from here again. I worked here long enough to know the customer is always right and y'all just don't care enough to do your jobs right.
Food: 2
Service: 1
Ben Hudson
My melt wasn’t toasted.
Food: 1
Service: 5
Kirstin Covert
This is the only BK that goes the extra mile to give my kids crowns while being served in the drive through. Our food is always fresh & the staff is always so nice !
Atmosphere: 5
Food: 5
Service: 5
Dave Johnson
Food wasn't that great and matched the personality of people working the drive thru. Not very pleasant.
Atmosphere: 3
Food: 3
Service: 3
Kathy Taylor
Friendly staff. Food is good but the coffee was bitter.
I order here and food is usually over done or you don't receive it at all. I'm handicapped and have mobility issues and Tyler Barns response was to go on app and complain. He can't do anything. A normal compassionate person would have given me a credit or delivered it himself. Will never order here again and emailed Peter Perdue the COO.
Atmosphere: 1
Food: 1
Service: 1
No complaints here! This BK is always clean and the staff is great.
Atmosphere: 5
Food: 5
Service: 5
Did not give us the right food
Have never recieved a correct order here. After this last time, I'm done expecting to get what I paid for, and will not be coming back.
Atmosphere: 1
Food: 2
Service: 1
Best restaurant in the world.
Atmosphere: 5
Food: 5
Service: 5
Originally came through the drive thru the girl taking my order was extremely helpful I had a larger order when taking my cash she had a bright smile I got my food but before pulling away I had realized I had forgotten my drinks. I parked came inside to a long line but decided to wait anyways… while waiting I observed the darker haired (what looked to be the manager) barking orders but just standing there talking to the other manager. The older gentleman in front of me waited for a few mins for napkins while I ordered she was barking orders at a younger gentleman he seemed extremely flustered afterwards. I heard her say “ the best way to learn is to just do it, we all don’t get training we just learn as we go” and then walked away . The younger lady taking my order apologized & handed me my cups and a drink holder and told me to have a beautiful day.
Atmosphere: 2
Food: 5
Service: 4
My onion rings were old and just gross. Asked for no lettuce on my sandwich. Lettuce wqs on it
Atmosphere: 3
Food: 2
Service: 3
Used the mobile app , sat in there drive thru 10 minutes god knows why . Pulled away and noticed that my chicken sandwiches were not cut in half , but this could be my fault . I thought I ordered it that way on the app . Overall the chicken wad old , cold and dry !!! Contacted the manager and she stated that she had been dropping her chicken fresh and let me know that when you use the mobile app the start working on your order before it’s confirmed . I asked the manager if they could make a new one , she proceeded to get an attitude and was not going to accommodate me , I was going to bring sandwich back but her tone with me was ugly ! I told her I will never come back ! Just FYI will not be using any mobile app to order my food ! They lost a customer!
Food: 1
Service: 1
The food was hot and fresh and the girl at the window (brown ponytail and a septum piercing) was super friendly - even though I was an in house customer. She has had to come take my order between taking drive thru orders several times (I'm there at least once a week). This is almost always how it goes, as the other girl (darker hair, loud, big makeup) she works with is almost always too busy talking very loudly about inappropriate things where customers can hear - Suboxone, recovery group, etc. I'm sorry but recovery isn't something to base your entire personality on, especially if you can't shut up long enough to help your coworkers. I'll be a drive thru customer from now on. If I wanted to listen to all that, I'd turn on Intervention.
Atmosphere: 2
Food: 5
Service: 5
Better than McDonald's
Restaurantji Recommends
Ordered door dash tried to call the store to get my food made fresh and the phone rang busy when I asked my Dasher to have it made fresh they told him no they wouldn't change it and they were too busy to do anything when they weren't even busy. I won't be ordering from here again. I worked here long enough to know the customer is always right and y'all just don't care enough to do your jobs right.
Food: 2
Service: 1
My melt wasn’t toasted.
Food: 1
Service: 5
This is the only BK that goes the extra mile to give my kids crowns while being served in the drive through. Our food is always fresh & the staff is always so nice !
Atmosphere: 5
Food: 5
Service: 5
Food wasn't that great and matched the personality of people working the drive thru. Not very pleasant.
Atmosphere: 3
Food: 3
Service: 3
Friendly staff. Food is good but the coffee was bitter.
Atmosphere: 3
Food: 4
Service: 4
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