The pulled me for a 5 dollar meal deal and expected my big car to make that turn to the parking lot which was already filled like hello
Rena
Waited 20 minutes for 2 sandwich’s and 2 hash browns. That’s 20 minute after I was pulled forward. Almost every time I go I get pulled forward.
Atmosphere: 1
Food: 1
Service: 1
Christina Keeran
Just like other reviews, the amount of time you have to wait for food in this drive thru is absurd! The staff are not working in sync. The people at the drive thru need more training and better listening skills. I spent 30 minutes waiting for breakfast sandwiches and hashbrowns... I mean some of the easiest foods they make, heat and serve... and unskilled service people who want high wages who can't follow simple instructions. Mc D's used to be the training ground for entry level workers to learn the basic service skills.Its sad the state of our society where basic skill sets are needed to be learned before learning basic service skills.
Atmosphere: 1
Food: 2
Jeremy Frazier
3 different locations in Marysville Ohio and not one will help a customer before 6am. Won't even talk on the intercom. Lazy no good trash
Kristina Sossa
No employees to help you anymore, they assume you’ll use the kiosk. Ordered at the kiosk and took over 3 minutes to get a cup for Coke.
Atmosphere: 1
Service: 1
James Bruhnsen
Let me start by saying that I eat at McDonald's almost daily (don't judge me) and usually I am pleased with my experience, but every time I visit the West 5th St location in Marysville ohio I have to wait an inordinate amount of time for my food. I usually get asked to pull off to one of the drive thru spots as they are waiting on one thing or another to complete my order and that's after I wait about 10 minutes to get to the window. Every other McDonald's in Marysville has a perfectly reasonable wait time. Please do yourself a favor and go to either one of the other locations. You'll thank me later.
Atmosphere: 1
Food: 3
Service: 1
Larry Garwood
Stop there last night with grandson. Ordered our food got up to the windows to pick it up. And was informed they were out of French fries! What in my 54 yrs ive never seen McDonald's out of fries. Would have been nice if they would have told me that before they took my order and my money. They replaced the fries with hash browns. They must have been out of Mac sauce too, my big Mac had enough on it to maybe taste on some bites. I highly recommend to stay clear of this place. Poor management and they are only concerned with taking your money and not delivering quality food
Atmosphere: 1
Food: 1
Service: 1
rolez fun
dont stop there if you have a 5 hour ahead of you or you'll waste 25 minutes there and leave with messed up food
Atmosphere: 1
Food: 1
Service: 1
Steve Wilson
Out of the 3 in town, this is by far the worst. They mess my order up more often than they get it right. I keep telling myself to just take the few extra minutes to drive to one of the other locations.
Atmosphere: 2
Food: 3
Service: 1
Maleen Javé
This location has excessive wait times and constantly mixes up orders. The last few times I’ve been to this location, I’ve been asked to pull forward. Each time I’ve been asked “What did you order?” and have almost been handed the incorrect food.
Went in to order food and use the restroom. It's a BRAND new McDonalds but the men's room was completely out of order and only 1 out of 3 toilets was working in the ladies room...Oh yeah, and that has ZERO toilet paper. (Luckily I carry a kleenex)! We waited at the counter to get waited on and no one came so we left. Whoever manages this store gets an F. If you're the owner you need to pay attention to the other horrible reviews I just saw before I posted mine.
Atmosphere: 1
Food: 1
Service: 1
Eve Hawley
They take a long time AND consistently get your order wrong
Atmosphere: 1
Food: 1
Service: 1
Corrupted fox 1010 2.0
Only take that.I seem to have a problem with this.They keep forgetting the straw from my local frat Bay.The service is terrible today when me anfriends try to order before going in they served other cars before us.We were in the right drive through not the left and almost every single time we go.They always say pull up or they take too long to make the food.It's called fast food.I'm starting to question the McDonald's.By kroger's sometimes it's good though sometimes it's bad I don't know
Atmosphere: 5
Food: 3
Service: 3
David Westgerdes
Never get the order correct. Staff is rude when you go inside, was given a soda only filled ⅔ the way in the drive thru
Atmosphere: 1
Food: 2
Service: 1
Ivan Michetti
Tuesday October 28 I came with my kid and I made my order at 6:49pm and I and got it 45 MINUTES Later!!!! Yes!! I am NOT kidding and you know what I was missing the Nuggets for my kid!! These people working here are INEPT!!! Terrible!!!!!!!!
The pulled me for a 5 dollar meal deal and expected my big car to make that turn to the parking lot which was already filled like hello
Waited 20 minutes for 2 sandwich’s and 2 hash browns. That’s 20 minute after I was pulled forward. Almost every time I go I get pulled forward.
Atmosphere: 1
Food: 1
Service: 1
Just like other reviews, the amount of time you have to wait for food in this drive thru is absurd! The staff are not working in sync. The people at the drive thru need more training and better listening skills. I spent 30 minutes waiting for breakfast sandwiches and hashbrowns... I mean some of the easiest foods they make, heat and serve... and unskilled service people who want high wages who can't follow simple instructions. Mc D's used to be the training ground for entry level workers to learn the basic service skills.Its sad the state of our society where basic skill sets are needed to be learned before learning basic service skills.
Atmosphere: 1
Food: 2
3 different locations in Marysville Ohio and not one will help a customer before 6am. Won't even talk on the intercom. Lazy no good trash
No employees to help you anymore, they assume you’ll use the kiosk. Ordered at the kiosk and took over 3 minutes to get a cup for Coke.
Atmosphere: 1
Service: 1
Let me start by saying that I eat at McDonald's almost daily (don't judge me) and usually I am pleased with my experience, but every time I visit the West 5th St location in Marysville ohio I have to wait an inordinate amount of time for my food. I usually get asked to pull off to one of the drive thru spots as they are waiting on one thing or another to complete my order and that's after I wait about 10 minutes to get to the window. Every other McDonald's in Marysville has a perfectly reasonable wait time. Please do yourself a favor and go to either one of the other locations. You'll thank me later.
Atmosphere: 1
Food: 3
Service: 1
Stop there last night with grandson. Ordered our food got up to the windows to pick it up. And was informed they were out of French fries! What in my 54 yrs ive never seen McDonald's out of fries. Would have been nice if they would have told me that before they took my order and my money. They replaced the fries with hash browns. They must have been out of Mac sauce too, my big Mac had enough on it to maybe taste on some bites. I highly recommend to stay clear of this place. Poor management and they are only concerned with taking your money and not delivering quality food
Atmosphere: 1
Food: 1
Service: 1
dont stop there if you have a 5 hour ahead of you or you'll waste 25 minutes there and leave with messed up food
Atmosphere: 1
Food: 1
Service: 1
Out of the 3 in town, this is by far the worst. They mess my order up more often than they get it right. I keep telling myself to just take the few extra minutes to drive to one of the other locations.
Atmosphere: 2
Food: 3
Service: 1
This location has excessive wait times and constantly mixes up orders. The last few times I’ve been to this location, I’ve been asked to pull forward. Each time I’ve been asked “What did you order?” and have almost been handed the incorrect food.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Went in to order food and use the restroom. It's a BRAND new McDonalds but the men's room was completely out of order and only 1 out of 3 toilets was working in the ladies room...Oh yeah, and that has ZERO toilet paper. (Luckily I carry a kleenex)! We waited at the counter to get waited on and no one came so we left. Whoever manages this store gets an F. If you're the owner you need to pay attention to the other horrible reviews I just saw before I posted mine.
Atmosphere: 1
Food: 1
Service: 1
They take a long time AND consistently get your order wrong
Atmosphere: 1
Food: 1
Service: 1
Only take that.I seem to have a problem with this.They keep forgetting the straw from my local frat Bay.The service is terrible today when me anfriends try to order before going in they served other cars before us.We were in the right drive through not the left and almost every single time we go.They always say pull up or they take too long to make the food.It's called fast food.I'm starting to question the McDonald's.By kroger's sometimes it's good though sometimes it's bad I don't know
Atmosphere: 5
Food: 3
Service: 3
Never get the order correct. Staff is rude when you go inside, was given a soda only filled ⅔ the way in the drive thru
Atmosphere: 1
Food: 2
Service: 1
Tuesday October 28 I came with my kid and I made my order at 6:49pm and I and got it 45 MINUTES Later!!!! Yes!! I am NOT kidding and you know what I was missing the Nuggets for my kid!! These people working here are INEPT!!! Terrible!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
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