Bawarchi Indian Cuisine - Cincinnati

I’m very disappointed with our experience at this restaurant. From the moment we called for a takeout, the staff was noticeably rude and dismissive. We were spoken to with an attitude, and any questions we asked were met with impatience, as if we were inconveniencing them, including their owner.
Good service should be a basic expectation, but we felt unwelcome the entire time. They ruined our entire party.
We like the food here, there is no doubt about it but there is a proper way to have a conversation. Extremely disappointed.
I hope the management takes customer service more seriously, because no one should have to feel disrespected. Unfortunately, we won’t be returning.

Ordered Chicken mandi and Mutton dum biryani, had less expectations but it was really yummy and the Mandi gravy was awesome. Biryani is very flavourfull.
Sushmita served us and she is really humble and super sweet. Had good time and worth the price

Atmosphere: 5

Food: 5

Service: 5

Great food! Service was also excellent.

Atmosphere: 5

Food: 5

Service: 5

The service is bad. The orders were always late. No proper response from the staff.
The person who talks over phone needs to learn how to communicate with customers. She was very rude.

Atmosphere: 1

Food: 2

Service: 1

Excellent...

Atmosphere: 5

Food: 5

Service: 5

The food is amazing. Service is also good. Ram and Krishna are excellent.

Atmosphere: 4

Food: 5

Service: 5

Really loved the Apollo Fish, Chicken Tandoori, and Egg Masala Fried Rice — all were super tasty! Kadai Paneer wasn’t that great, but Sasi and Aishwarya’s awesome service totally made up for it. They made the whole experience feel great!

Atmosphere: 5

Food: 4

Service: 5

We went on Sunday November 9th for dinner around 6 PM. No welcome or asking for help. The girl was eating over front door from window side so we walked to counter and she suggested very uncomfortable table which is smaller space to harder on bench and we asked to change open tables which were three available and one covered by the girl bag pack and food. Bench was not in good condition as it was cracked cover. We been waited to have some one to take our order and look like the girl only working so she avoided us and tried to asked other people who been finished their dinner and talking. I asked for Samosa appetizer and she got it within few minutes and taste was good. After that no one ask for our order so second girl who came to take our samosa plate, we asked her for order. She suggested the first girl to take our order and we placed salads and naan with goat butane and maysor masala dosa, now delayed serving start with serving daal tadka and naan later on 15-25 minutes and been wait for butane. My husband was sure about girl forget our order, finally we asked for it and again delayed for biryanee, My husband started to eat biryanee and he finished dinner and I been waiting for my maysor masala and you know the girl who doesn’t care talked and never come to table to ask for anything so finally I walked to her for my dosa order and without any hesitation she said I forgot your order let me fixed it. I denied and cancel my order as it’s too late to have dinner at 8 PM. In short the girl never apologized never thanks for anything and her behavior were bias with us within four tables. Finally we left at 8:30 with no food for me. We just think about the business ruined by staff which is bad business review to easy shutdown. Food was good but service is below ZERO. We never ever go to this place

Atmosphere: 1

Food: 4

Service: 1

Disappointed with the Quality of My Order

I usually don't leave negative reviews, but I feel it's important to highlight this experience in the hope that it helps improve service.

I placed my order close to closing time, which I completely understand can be a busy and winding-down period for any restaurant. However, what I received was burned pieces of meat—charred to the point of being inedible. This wasn’t just overcooked—it felt like the kitchen knowingly packed leftovers that should’ve been discarded.

What’s disappointing is not just the poor quality of the food, but the lack of transparency. If the kitchen had run out of fresh items or was unable to fulfill the order properly, a simple message or cancellation would have been understandable. Instead, it seems the priority was to just clear out what was left—regardless of whether it was edible or not.

I genuinely hope this feedback is taken seriously. As paying customers, we deserve better—even during closing hours. A little communication would go a long way in building trust.

Food: 1

Service: 3

Hello,
The food tasted good , they were friendly and Iam planning to go back and try something different .

Food was so good.

Atmosphere: 5

Food: 5

Service: 5

Excellent service
Great food

Atmosphere: 5

Food: 5

Service: 5

Sasi and Aishwarya service was really amazing. Enjoyed food a lot because of their service and hospitality

Atmosphere: 5

Food: 5

Service: 5

Went for lunch today and the experience was pretty horrible!

Appetizer : was warmed up and served and not tasty
Dessert : not fresh
Main course : curry with full of color and biryani is almost in the verge of spoiling .

Atmosphere: 3

Food: 1

Service: 3

Amazing food and wonderful service! The Apollo fish and chicken appetizer were delicious and perfectly cooked.
Special thanks to Sasi and Tharak for being such warm and friendly hosts — they made our visit truly enjoyable!

Atmosphere: 5

Food: 5

Service: 5