Chick-fil-A

5150 Merten Dr, Mason
(513) 770-3445

Recent Reviews

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Rebecca Miller-Mulford

Horrible drive thru design. Its the reason I stopped going there...well that, and all the chemicals in and on food today I was picking up food for a friend.

Atmosphere: 3

Food: 2

Service: 3

Adam Cooper

Idk what happened to this place. It used to be the most well run restaurant that I have ever went to. Now you can wait ten mins on every to go order every time. Even mcdonalds is faster. Lot of employees but they must only care about drive thru because they def dont give a shit about to go or dd orders

Atmosphere: 5

Food: 5

Service: 1

Amy Kitzberger

Very rude worker. Came to the drive thru was told they were closed. Which I completely understand it was very close to closing time. When I asked how I am supposed to get out of the drive thru I got no response. A worker came out to close the drive thru and I asked him several times how I am supposed to get out and received no response . Then when I said am I supposed to wait for all these customers to get their food his response was yes when I asked him move the cones. His response was no, and then I asked to talk to the supervisor, and his response was no. I had to wait in the drive thru for about 15 minutes until I could get into.

Atmosphere: 1

Service: 1

Emily Cardwell

After this latest remodel it’s just gone downhill. There’s no organization no communication and the food quality is just terrible. Really disappointing considering this used to be the best chick fil a.

Atmosphere: 2

Food: 2

Service: 1

Pamela Grimes

Love the meal here every time.

Atmosphere: 5

Food: 5

Service: 5

Carmen Whitehead

Very nice ,clean ,good and fast

Atmosphere: 5

Food: 5

Service: 5

Brianna Wright

2025

I always leave here smiling & more grateful for life. The food is always served hot and deliciously. The staff are all such great people and are all helpful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mac \u0026 Cheese, Spicy Chicken Sandwich

Mcbobbydons

It's Chik Fil A. If you've been here you already know what it tastes like. This location was quick and the food was fast.

Atmosphere: 5

Food: 5

Service: 5

Kyle McCorkle

Got a drive-thru order, food was good. Nothing especially noteworthy, though be ready for some really idiotic driving as you come through. It has two drive-thru lanes that combine into one, and people don't really know how to handle that, it seems

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Chick-Fil-A Waffle Potato Fries, Mac \u0026 Cheese, Grilled Chicken, Spicy Chicken Sandwich, Grilled Chicken Sandwich, Hash Browns, Chick-Fil-A Chicken Sandwich, Spicy Deluxe Chicken Sandwich, Chick-Fil-A Chicken Fingers and Fries, Chick-Fil-A Chicken Biscuit, Chick-N-Strips Meal

alex43223

Friendly workers (my pleasure) out braving the cold. Yummy food and always FAST like every CFA in the world.

Food: 5

Ashleen Dotsun

I just wanted my peppermint shake but they gave me the wrong milkshake :((((((
It was the only thing I ordered and I was looking forward to it all day.

Atmosphere: 1

Food: 1

Service: 1

Christina Silva

Clean and quick!

Atmosphere: 5

Food: 5

Service: 5

Lake Erie Treasure Hunters

Good as always

Atmosphere: 5

Food: 5

Service: 5

JR W810

Service is fantastic and the employees are very friendly. Their chicken noodle soup is outstanding.

Atmosphere: 5

Food: 5

Service: 5

Carolyn Maynard

Service was fast and friendly. Food hot and fresh. Great location off interstate.

Atmosphere: 5

Food: 5

Service: 5

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