All of their meats are smoked in ovens, definitely not on a pit, meats has zero flavor and shouldn't be allowed to sell as BBQ., this is why their prices are reasonable. Someone should go to the the rodeo cook-off and see how it's done.
Dougie Hougie
Had a $40 gift card so we ordered two of the 2 Meat Plates which also came with two sides and bread for each. With the Tip, that pretty much covered the $40. Online ordering was easy and painless. Food was fine, (albeit a bit stingy on the portions) and folks were friendly enough but could tell they were anxious to get out of there as it was getting near closing time. Perhaps the lunch hour is a better time to visit.
Mark Tucker
Their food taste like it’s a week old and customer service are rude!!! Don’t recommend
Gene H.
Food was fair had brisket sandwich. And pulled pork sandwich. Came in buns that were very dry, had to eat with a fork! Also skimpy on bbq sauceIf you like a wet sandwich, most likely would not go back again!
Brenda Lykins
First time trying Dickeys. Actually live very close. Not very busy ordered my food. Pulled pork sandwich with a drink $13. As I was eating I notice the specialSign sandwich 1 side and drink $9.99 . The longer I thought about it I had to bring it up to the employe to ask why didn't he mention the special for cheaper. Said he didn't have to. Waited for manager said he went to bank. After approaching him with with matter didn't seem to matter to him either. I guess it's the principle behind it all . Being retired now after owning a small business for 40 years I couldn't imagine not handing that situation differently. I guess that's the difference of today's world. Won't be back over just a little bad common sense.
Dolls C.
I've ordered from this place twice. Each time they got something wrong with my order. I will NOT be ordering from them again. The first time they didn't give me my BBQ sauce, the second time they didn't give me my two additional corn muffins that I paid for! My turkey sandwich was also cold and they gave me the wrong sauce smh. Fire the whole team!
Elizabeth Gustavson Morgan
Stopped on our long drive home and the store was closed! We arrived during operational hours so not sure why they weren’t open!
Sydney B.
Can I give zero stars? HOW can you let someone order food online, charge them, and not be there for pickup? I mean the restaurant is EMPTY. AND, on top of that, had numerous people come up to me while standing outside and tell me "goodluck" with this place. If you're not going to be open...don't let people order! Easy as that. Poor management.
Maria Cavallaro
We ordered via DoorDash a little before 8pm. It was an accepted order by the store. DoorDash said it was being prepared. At 840, the order was cancelled. We sat here without dinner and scrambled for other food.
Douglas Lee
Avoid this restaurant and save yourself frustration.Took my online order, sent confirmation email, and charged me. Arrived for my pickup and it's closed. At 5:30 pm.What reputable business does this? They don't.
On one occasion showed up to get the special that they were running which was the chicken on Hawaiian roll. They didn't have the Hawaiian roll so I told them that a plain roll was acceptable for me and then they asked me What went on in the sandwich and I said nicely I don't work here you do you should know. This last visit happened on Saturday September 17th went at 5:30 in the afternoon after placing an order online to get pulled pork sandwich when I showed up to the location in Mason which is the same location I've been going to they were closed Trying to get ahold of the owner it is a franchised location.
Joseph Eller
Seems like no one wants to work at this location. The customer service is awful. We placed a $126 order to pick up at 7:30pm and when we walked in we were only refunded for the order. No attempt was made to fulfill our order and no offer was even made. We purchased food for multiple people and were not able to provide for anyone. Very disappointed and are not likely to go to another Dickeys anytime soon.
SA Justis
the food had so much fat in it. I throught the entire plate. out .
John Lastivka
website said they were open and they took online ordering on Labor Day. Placed an online order and IT TOOK IT instead of the online being disabled if they were closed. came up to see they were indeed closed and the OPEN sign was lit up. Last time we order anything from this place as this isn't our first disappointment.
Barnabas E.
I ordered from here through Uber Eats and all you have to do is read the reviews I didn't. They constantly forget your food. I ordered 6 It's and received 2 items. Like 80% of the food wasn't in the bag. I went to Uber to get a refund and got nothing. Don't waste your money or your time.
All of their meats are smoked in ovens, definitely not on a pit, meats has zero flavor and shouldn't be allowed to sell as BBQ., this is why their prices are reasonable. Someone should go to the the rodeo cook-off and see how it's done.
Had a $40 gift card so we ordered two of the 2 Meat Plates which also came with two sides and bread for each. With the Tip, that pretty much covered the $40. Online ordering was easy and painless. Food was fine, (albeit a bit stingy on the portions) and folks were friendly enough but could tell they were anxious to get out of there as it was getting near closing time. Perhaps the lunch hour is a better time to visit.
Their food taste like it’s a week old and customer service are rude!!! Don’t recommend
Food was fair had brisket sandwich. And pulled pork sandwich. Came in buns that were very dry, had to eat with a fork! Also skimpy on bbq sauceIf you like a wet sandwich, most likely would not go back again!
First time trying Dickeys. Actually live very close. Not very busy ordered my food. Pulled pork sandwich with a drink $13. As I was eating I notice the specialSign sandwich 1 side and drink $9.99 . The longer I thought about it I had to bring it up to the employe to ask why didn't he mention the special for cheaper. Said he didn't have to. Waited for manager said he went to bank. After approaching him with with matter didn't seem to matter to him either. I guess it's the principle behind it all . Being retired now after owning a small business for 40 years I couldn't imagine not handing that situation differently. I guess that's the difference of today's world. Won't be back over just a little bad common sense.
I've ordered from this place twice. Each time they got something wrong with my order. I will NOT be ordering from them again. The first time they didn't give me my BBQ sauce, the second time they didn't give me my two additional corn muffins that I paid for! My turkey sandwich was also cold and they gave me the wrong sauce smh. Fire the whole team!
Stopped on our long drive home and the store was closed! We arrived during operational hours so not sure why they weren’t open!
Can I give zero stars? HOW can you let someone order food online, charge them, and not be there for pickup? I mean the restaurant is EMPTY. AND, on top of that, had numerous people come up to me while standing outside and tell me "goodluck" with this place. If you're not going to be open...don't let people order! Easy as that. Poor management.
We ordered via DoorDash a little before 8pm. It was an accepted order by the store. DoorDash said it was being prepared. At 840, the order was cancelled. We sat here without dinner and scrambled for other food.
Avoid this restaurant and save yourself frustration.Took my online order, sent confirmation email, and charged me. Arrived for my pickup and it's closed. At 5:30 pm.What reputable business does this? They don't.
Restaurantji Recommends
On one occasion showed up to get the special that they were running which was the chicken on Hawaiian roll. They didn't have the Hawaiian roll so I told them that a plain roll was acceptable for me and then they asked me What went on in the sandwich and I said nicely I don't work here you do you should know. This last visit happened on Saturday September 17th went at 5:30 in the afternoon after placing an order online to get pulled pork sandwich when I showed up to the location in Mason which is the same location I've been going to they were closed Trying to get ahold of the owner it is a franchised location.
Seems like no one wants to work at this location. The customer service is awful. We placed a $126 order to pick up at 7:30pm and when we walked in we were only refunded for the order. No attempt was made to fulfill our order and no offer was even made. We purchased food for multiple people and were not able to provide for anyone. Very disappointed and are not likely to go to another Dickeys anytime soon.
the food had so much fat in it. I throught the entire plate. out .
website said they were open and they took online ordering on Labor Day. Placed an online order and IT TOOK IT instead of the online being disabled if they were closed. came up to see they were indeed closed and the OPEN sign was lit up. Last time we order anything from this place as this isn't our first disappointment.
I ordered from here through Uber Eats and all you have to do is read the reviews I didn't. They constantly forget your food. I ordered 6 It's and received 2 items. Like 80% of the food wasn't in the bag. I went to Uber to get a refund and got nothing. Don't waste your money or your time.