It was okay. Burger was great, but fries were on the colder side, which is unusual for this place...prices are going through the roof too...
Atmosphere: 4
Food: 4
Service: 4
Christian Castro
Love the burger
Atmosphere: 5
Food: 5
Service: 5
Joe Hansbarger
Opened the sealed bag (so what's coming is not the delivery driver's fault) to a sloppy pile of French fries. We ordered a small, regular and large and instead of packing them correctly, they just tossed them inside randomly, so the entire top of the bag was nothing but loose fries. By the time we LITERALLY dug the rest of the food out, we found they shorted us an entire burger. Worse, the burgers we did receive were wrapped in cheap aluminum foil that broke apart as we unwrapped them. They were bland and undercooked. The fries were cold and dry and many were burned. It has been a very long time since I've had this poor of a restaurant experience. All this for just under $70.
Atmosphere: 1
Food: 1
Service: 1
Keith Lesch
Served up right. Good burgers, fries, and a clean restaurant to eat in.
Food: 5
Service: 5
Amber
On May 1, I visited this establishment and was greeted by a bright and friendly lady at the register. However, I noticed that her manager was yelling at her to hurry up and stop talking. I was appalled by this interaction, as the young lady was simply trying to help me since it had been a while since my last visit. After my order was completed, I waited for about 5-10 minutes before receiving my food from the manager. I requested some mayo on the side for my fries, but unfortunately, the manager's response was a bit rude and disrespectful. I decided to ask for a manager and approached the kind young lady at the register for assistance. She confirmed that the woman who had assisted me was indeed the manager. I learned that her name is Alexis, while the helpful young lady was named Amber. I believe it would be beneficial for the establishment to consider improving customer service training for their management team. A more positive and respectful approach towards both staff and customers would greatly enhance the overall experience. I had hoped for a better interaction during my visit. Thank you for your attention to this matter.
Atmosphere: 1
Food: 5
Service: 1
Alicia B
This is the second time we’ve visited in a month and were granted and waited on by Amber C. What a friendly ambassador for your company. She’s always in a great mood and loves to joke back-and-forth with the customers. She’s very lively and always gets me to get more food than I really needed. Ha ha. I even joked with her about that. Hopefully this franchise appreciates her as an employee because I think anyone would be lucky to have her working for them
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cajun Fries, Cheeseburger
WEEAM KABLAN
The staff are very nice the cooks are very helpful but the manager is not she was very rude We stopped for some food with my kids Ordered 6 meals that’s all She told me that’s a big order next time call your order before coming That’s to much work for us and just we on and on I was speechless I didn’t know what to say Never going back
Child’s French fries were missing from order. Called and spoke to the “manager” Alexis, and found her unprofessional. She offered no apology and couldn’t not provide a refund.
Atmosphere: 3
Food: 5
Service: 1
Shannon Raines
Wonderful food and very kind people! I love coming here! Definitely recommend!!!
I wish I could give them more stars but I can't when every time I've gone there they've forgotten an ingredient. Especially bacon. I think I've ordered a bacon cheeseburger there four times and all four times they've forgotten the bacon along with other toppings. The quality of the food is otherwise good but they need to stop forgetting toppings, I don't want to have to root through the bag and open the burger every time I go there to ensure they put on what I ordered.
Atmosphere: 4
Food: 4
Service: 3
Ron Willhide
Extremely greasy fries. Meat did not have much flavor.
Atmosphere: 2
Food: 1
Service: 3
Sherry Herzner
Number 1 spot
Atmosphere: 5
Food: 5
Service: 5
Matthew Wilt
Love it!
Chris Boring
Best burgers on town, and best fries anywhere. Food was fast and fresh, and the toppings were the same.
It was okay. Burger was great, but fries were on the colder side, which is unusual for this place...prices are going through the roof too...
Atmosphere: 4
Food: 4
Service: 4
Love the burger
Atmosphere: 5
Food: 5
Service: 5
Opened the sealed bag (so what's coming is not the delivery driver's fault) to a sloppy pile of French fries. We ordered a small, regular and large and instead of packing them correctly, they just tossed them inside randomly, so the entire top of the bag was nothing but loose fries. By the time we LITERALLY dug the rest of the food out, we found they shorted us an entire burger. Worse, the burgers we did receive were wrapped in cheap aluminum foil that broke apart as we unwrapped them. They were bland and undercooked. The fries were cold and dry and many were burned. It has been a very long time since I've had this poor of a restaurant experience. All this for just under $70.
Atmosphere: 1
Food: 1
Service: 1
Served up right. Good burgers, fries, and a clean restaurant to eat in.
Food: 5
Service: 5
On May 1, I visited this establishment and was greeted by a bright and friendly lady at the register. However, I noticed that her manager was yelling at her to hurry up and stop talking. I was appalled by this interaction, as the young lady was simply trying to help me since it had been a while since my last visit.
After my order was completed, I waited for about 5-10 minutes before receiving my food from the manager. I requested some mayo on the side for my fries, but unfortunately, the manager's response was a bit rude and disrespectful.
I decided to ask for a manager and approached the kind young lady at the register for assistance. She confirmed that the woman who had assisted me was indeed the manager. I learned that her name is Alexis, while the helpful young lady was named Amber.
I believe it would be beneficial for the establishment to consider improving customer service training for their management team. A more positive and respectful approach towards both staff and customers would greatly enhance the overall experience. I had hoped for a better interaction during my visit. Thank you for your attention to this matter.
Atmosphere: 1
Food: 5
Service: 1
This is the second time we’ve visited in a month and were granted and waited on by Amber C. What a friendly ambassador for your company. She’s always in a great mood and loves to joke back-and-forth with the customers. She’s very lively and always gets me to get more food than I really needed. Ha ha. I even joked with her about that. Hopefully this franchise appreciates her as an employee because I think anyone would be lucky to have her working for them
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cajun Fries, Cheeseburger
The staff are very nice the cooks are very helpful but the manager is not she was very rude
We stopped for some food with my kids
Ordered 6 meals that’s all
She told me that’s a big order next time call your order before coming
That’s to much work for us and just we on and on
I was speechless I didn’t know what to say
Never going back
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Cheeseburger, Regular Cheeseburger
Greasy
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Regular Cheeseburger
Child’s French fries were missing from order. Called and spoke to the “manager” Alexis, and found her unprofessional. She offered no apology and couldn’t not provide a refund.
Atmosphere: 3
Food: 5
Service: 1
Wonderful food and very kind people! I love coming here! Definitely recommend!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I wish I could give them more stars but I can't when every time I've gone there they've forgotten an ingredient. Especially bacon. I think I've ordered a bacon cheeseburger there four times and all four times they've forgotten the bacon along with other toppings. The quality of the food is otherwise good but they need to stop forgetting toppings, I don't want to have to root through the bag and open the burger every time I go there to ensure they put on what I ordered.
Atmosphere: 4
Food: 4
Service: 3
Extremely greasy fries. Meat did not have much flavor.
Atmosphere: 2
Food: 1
Service: 3
Number 1 spot
Atmosphere: 5
Food: 5
Service: 5
Love it!
Best burgers on town, and best fries anywhere. Food was fast and fresh, and the toppings were the same.
Atmosphere: 5
Food: 5
Service: 5
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