McDonald's
8300 Arbor Square Dr, Mason
(513) 229-0141
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
To preface, I don't drink soft drinks with meals and usually order water to drink. For some reason, they seem to be unable to process what I'm saying when I order water to drink with my meal. Rather than include it with the meal, they try to ring it up separately and give me two drinks, or give me club soda instead. This is the only McDonald's I have ever been to that is like this.
They served us cold fries. It took about five minutes for anyone to come to the counter and almost thirty minutes to get our food. Then it was cold worst ever
Atmosphere: 1
Food: 2
Service: 1
I placed a mobile pickup order and waited a long time, but I was never served. No communication, no explanation—just left sitting there while my order was completely ignored. After wasting my time, I ended up placing the same order at a different McDonald’s down the road and was served immediately with no issues.
Because this was an online order, I couldn’t even get a refund on-site. Now I have to dispute the charge with my credit card. Absolutely unacceptable experience. This location needs serious improvement in customer service and mobile order handling.
Atmosphere: 1
Food: 1
Service: 1
Just went through the drive thru on 7/19 around 5:30am and the staff I dealt with was so rude. The guy taking my order definitely did not want to be there and was extremely rude for no good reason. While ordering he was rushing me and kept interrupting me. I drove to the first window where there was nobody at so drove to the second window to pay where I was greeted with disrespect by this same individual and belittled because I didn’t wait around at the first window. I wish I would have caught his name because literally anybody would better suit that position. I will go out of my way from here on out to go to any other McDonald’s than this one if that’s how I’m going to get treated.
Atmosphere: 1
Food: 4
Service: 1
Very very slow and also extremely hot inside.
Atmosphere: 1
Food: 3
Service: 2
Aiden and Alondra that work the drive thru are always so friendly. Treat them right. Not that the rest of the staff isn’t friendly but they could take lessons from these two.
Atmosphere: 5
Food: 5
Service: 5
The fries were disgusting coming from McDonald's of all places. That's about the only thing I eat there. Waste of money because it went in the trash.
Atmosphere: 4
Food: 1
Service: 4
Clean and fast
If you get a milk here for a kid’s meal, check it before you leave. Just received a milk that had already been opened, had no safety seal and it was expired. Do better!
Atmosphere: 1
Food: 1
Service: 1
No healthy food options. They used to have grilled chicken wraps and salad.
Restaurantji Recommends
Bad war kid for kids
Atmosphere: 1
Service: 1
05/16 10am
Great coffee. Friendly drive thru staff
Atmosphere: 5
Food: 5
Service: 5
Please do not waste your money and this place they tell you to pull forward for give you cold food that is not even fresh and everything is because the numbers the time McDonald's time these people when you at the drive through window and they don't want the time to count on them so please be alert because when this company care more about time than quality is the best restaurant to go. A SPECIALIST IF IS THE MANAGER WHO TELL YOU TO PULL FORWARD THIS MANAGER DO NOT CARE ABOUT CUSTOMERS THIS MANAGER JUST CARE ABOUT HER BONUS AND HER NUMBER.
I When this morning through the drive through and bought some burritos I ask for mild sauce and they give me the wrong sauce (Picante) I ask the the manager for mild sauce nobody was behind me I. The drive through and she replied to me to pull ahead for your mild sauce lady I know you guys worry about your time running in the drive through but you service my order so you know you time was not my counting YOU NEED TO DO BETTER AS A MANAGER THEY NEED TO TRAINING YOU AGAIN 👎👎👎⛔⛔⛔
Atmosphere: 1
Food: 2
Service: 1
Nice branch, good location and great service
Atmosphere: 5
Food: 5
Service: 5
Loading...