I'm very disappointed. Looks the employees are careless and will take care of the order only when you tip. My order was on 29th December and I ordered the blonde roast with Sugar free vanilla syrup and they have me peppermint instead. Even when we went to pick up the drinks, they forgot our cake pop. So disappointing as I couldn't even get my drink replaced since I was driving and didn't get to check my coffee until later. So disappointing
Food: 1
Service: 1
Kenny Long
Great service and drinks
Atmosphere: 5
Food: 5
Service: 5
D Combs
Yikes!!! Where's the coffee?? Venti Iced Americano with Non Dairy Sweet Cream!! This taste like a cup of cream!! I will keep and use it as my coffee creamer for a couple of days
Lucia Raffino
This is fastest location in this area, everyone is so fast to provide the drinks.
Atmosphere: 5
Food: 5
Service: 5
Wade Henke
Poor experience, unkind and unhelpful staff, drinks were made poorly in comparison to other Starbucks stores.
“Owner” response is robotic and can be observed for other complaints.
Atmosphere: 1
Food: 1
Service: 1
Austin Becton
They have the most comfortable seating of any locations in the area (my biggest complaint with Starbucks is the uncomfortable chairs) but the last two times I went here, the WiFi wasn’t working. My whole purpose of going is to work there, so I’ve now wasted 2 hours and about 20 bucks for nothing.
Charles Millet
The coffee was very good, as was the blueberry muffin, the WiFi and the computer power😎. It was a gorgeous day and I wanted to sit outside, as there was plenty of seating, but the stench was horrific. Please move the garbage elsewhere, Starbucks. Inside the place had crumbs and flies everywhere.
cassandra boyd
Restaurant was extremely busy. Very slow, Waited for a cup of coffee for over 10 minutes.
Atmosphere: 3
Food: 3
Service: 2
Ratbek Beka
Today I’m order bagels and not give him tips. After 10 minute say noting my bagels 🤣. No tips no food
The service I get at the Mason Montgomery location is always great! Every time I go in, the baristas are personable and friendly. Despite the high volume this store does, whenever I go in it feels as the baristas make time to connect with the customers.
Service: 5
Joe Gentry
The atmosphere is typical for any Starbucks however the same drink as ordered at any other location is overwhelmingly disappointing every time I order it. When I ask for extra ingredients in my drink I expect it to be noticeable compared to the standard recipe as is the case at every other location. It seems like the costly ingredients are intentionally skimped on to save costs. Additionally the frappes are noticeably devoid of any ice crystals and instead consist of a very liquid-like milk consistency. I have had my drink remade on several occasions and this last order may very well be my last at this location for the foreseeable future with more reliable and consistently satisfactory options available nearby.
Atmosphere: 5
Food: 1
Service: 3
Katie Schaefer
So I have gotten two drinks from there so far , made by James G. And I must say that he had made them BOTH to perfection ! I will be returning and I want him to make my next drinks so please keep him 😂🥰 Also if you stop in there ask James to make your drink 😁
I'm very disappointed. Looks the employees are careless and will take care of the order only when you tip. My order was on 29th December and I ordered the blonde roast with Sugar free vanilla syrup and they have me peppermint instead. Even when we went to pick up the drinks, they forgot our cake pop. So disappointing as I couldn't even get my drink replaced since I was driving and didn't get to check my coffee until later. So disappointing
Food: 1
Service: 1
Great service and drinks
Atmosphere: 5
Food: 5
Service: 5
Yikes!!! Where's the coffee?? Venti Iced Americano with Non Dairy Sweet Cream!! This taste like a cup of cream!! I will keep and use it as my coffee creamer for a couple of days
This is fastest location in this area, everyone is so fast to provide the drinks.
Atmosphere: 5
Food: 5
Service: 5
Poor experience, unkind and unhelpful staff, drinks were made poorly in comparison to other Starbucks stores.
“Owner” response is robotic and can be observed for other complaints.
Atmosphere: 1
Food: 1
Service: 1
They have the most comfortable seating of any locations in the area (my biggest complaint with Starbucks is the uncomfortable chairs) but the last two times I went here, the WiFi wasn’t working. My whole purpose of going is to work there, so I’ve now wasted 2 hours and about 20 bucks for nothing.
The coffee was very good, as was the blueberry muffin, the WiFi and the computer power😎. It was a gorgeous day and I wanted to sit outside, as there was plenty of seating, but the stench was horrific. Please move the garbage elsewhere, Starbucks. Inside the place had crumbs and flies everywhere.
Restaurant was extremely busy. Very slow, Waited for a cup of coffee for over 10 minutes.
Atmosphere: 3
Food: 3
Service: 2
Today I’m order bagels and not give him tips. After 10 minute say noting my bagels 🤣. No tips no food
Expensive and burnt coffee
Atmosphere: 5
Food: 2
Service: 4
Restaurantji Recommends
Great staff and customer service.
Atmosphere: 5
Food: 5
Service: 5
Too expensive and keep messing up my orders.
Atmosphere: 2
Food: 2
Service: 2
The service I get at the Mason Montgomery location is always great! Every time I go in, the baristas are personable and friendly. Despite the high volume this store does, whenever I go in it feels as the baristas make time to connect with the customers.
Service: 5
The atmosphere is typical for any Starbucks however the same drink as ordered at any other location is overwhelmingly disappointing every time I order it. When I ask for extra ingredients in my drink I expect it to be noticeable compared to the standard recipe as is the case at every other location. It seems like the costly ingredients are intentionally skimped on to save costs. Additionally the frappes are noticeably devoid of any ice crystals and instead consist of a very liquid-like milk consistency. I have had my drink remade on several occasions and this last order may very well be my last at this location for the foreseeable future with more reliable and consistently satisfactory options available nearby.
Atmosphere: 5
Food: 1
Service: 3
So I have gotten two drinks from there so far , made by James G. And I must say that he had made them BOTH to perfection ! I will be returning and I want him to make my next drinks so please keep him 😂🥰
Also if you stop in there ask James to make your drink 😁
Atmosphere: 5
Food: 5
Service: 5
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