My food is always served with a smile here and made exactly as ordered!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Coffee Cake
THE MIX TAPE
I ordered for a caramel machiato through the driveway and I should have checked but what u got was a peppermint mocha decaf. Anyway the service has been bad the 3 times that I have been here.
Atmosphere: 3
Food: 3
Service: 1
Dan Maloney
Poor customer service here. No interest in doing anything but getting customers in and out with bare minimum effort. You get better service at Dunkin.
Service: 1
Shane Jones
The greatest coffee shop in Cincinnati! Ooooh yeeaah
Atmosphere: 5
Food: 5
Service: 5
Madeline Louise
All I wanted was a cold brew with the slightest bit of cream and they literally gave me just cream. I swear they didn't even give me an ounce of coffee.
Atmosphere: 5
Food: 1
Service: 3
Hilary Slone
Best Starbucks around! Super efficient, kind, welcoming of all people.
Atmosphere: 5
Food: 5
Service: 5
Jamie Phillips
Great customer service! One of the best Starbucks in town. Nice and clean place.
Atmosphere: 5
Food: 4
Service: 5
Vibhor Singh
One if the best starbucks setting i have been to.
Atmosphere: 5
Food: 5
Service: 5
Tom Gottlieb
How is it allowed that the so called Grande is only 13 ounces? Either I got served the wrong size cup or there's shrink flation. I measured, the cup is not 16 ozs, it's 13
Very rude and nasty we spilled drink and couldn’t even get assistance
Atmosphere: 1
Food: 5
Service: 1
Katrina Sakho
My daughter (13) went in by herself with me right outside to get me a grilled cheese and a drink for me for Mother's Day and the guy was rude to her that took her order and then she waited for 35 mins for the drink before coming back outside almost in tears cuz they never made the drink. The guy didn't ask for a name or anything but he did take her money! So I go in and they weren't exactly friendly with me either but we got the drink at least. It was made in seconds and wasn't very good. The grilled cheese was good after we warmed it up at home but was cold by the time we got the drink.Needless to say I will never give this Starbucks my money nor my daughter's money EVER again. NEVER EVER!!!
Atmosphere: 1
Food: 2
Service: 1
Kylee Taylor
I’m not one to complain or write reviews, but this location is disappointing 9/10 times. I can’t even order certain drinks here because they make them wrong. For example, if you order a vanilla cream cold brew, you will receive a cup of cream. I’ve tried to do “lite” cream and it comes out the same way. This morning I placed a mobile order at 7:32a, and the app instructed me to arrive in 7-9 minutes. I pull into the drive thru at 7:39 and let them know I have a mobile order. I was then rudely told that I need to either show up later or stop placing mobile orders because they don’t have it ready yet. I kindly let them know that I placed the order 7 minutes ago. The woman on the speaker tells me they got it 3 minutes ago. So we are now engaged in a disagreement over the speaker. This is not how you conduct proper customer service. I would have been perfectly fine to even pull out of the drive thru and give it a few minutes. But I’m not okay to engage in an argument over the time my order was placed through a drive thru speaker.
P Behera
Ordered a tall cappuccino for n drive through. Literally just 3 sips and done. Frauds. Avoid this store.
Atmosphere: 1
Food: 1
Service: 1
Shahab Khan
This SBUX location is under staffed and there is complete chaos. Apart from the long wait times, the staff are unable to fill orders in any order, and the pressure from the drive through is adding to the confusion. I would go to another
My food is always served with a smile here and made exactly as ordered!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Coffee Cake
I ordered for a caramel machiato through the driveway and I should have checked but what u got was a peppermint mocha decaf. Anyway the service has been bad the 3 times that I have been here.
Atmosphere: 3
Food: 3
Service: 1
Poor customer service here. No interest in doing anything but getting customers in and out with bare minimum effort. You get better service at Dunkin.
Service: 1
The greatest coffee shop in Cincinnati! Ooooh yeeaah
Atmosphere: 5
Food: 5
Service: 5
All I wanted was a cold brew with the slightest bit of cream and they literally gave me just cream. I swear they didn't even give me an ounce of coffee.
Atmosphere: 5
Food: 1
Service: 3
Best Starbucks around! Super efficient, kind, welcoming of all people.
Atmosphere: 5
Food: 5
Service: 5
Great customer service! One of the best Starbucks in town. Nice and clean place.
Atmosphere: 5
Food: 4
Service: 5
One if the best starbucks setting i have been to.
Atmosphere: 5
Food: 5
Service: 5
How is it allowed that the so called Grande is only 13 ounces? Either I got served the wrong size cup or there's shrink flation. I measured, the cup is not 16 ozs, it's 13
Just coffee
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Very rude and nasty we spilled drink and couldn’t even get assistance
Atmosphere: 1
Food: 5
Service: 1
My daughter (13) went in by herself with me right outside to get me a grilled cheese and a drink for me for Mother's Day and the guy was rude to her that took her order and then she waited for 35 mins for the drink before coming back outside almost in tears cuz they never made the drink. The guy didn't ask for a name or anything but he did take her money! So I go in and they weren't exactly friendly with me either but we got the drink at least. It was made in seconds and wasn't very good. The grilled cheese was good after we warmed it up at home but was cold by the time we got the drink.Needless to say I will never give this Starbucks my money nor my daughter's money EVER again. NEVER EVER!!!
Atmosphere: 1
Food: 2
Service: 1
I’m not one to complain or write reviews, but this location is disappointing 9/10 times. I can’t even order certain drinks here because they make them wrong. For example, if you order a vanilla cream cold brew, you will receive a cup of cream. I’ve tried to do “lite” cream and it comes out the same way. This morning I placed a mobile order at 7:32a, and the app instructed me to arrive in 7-9 minutes. I pull into the drive thru at 7:39 and let them know I have a mobile order. I was then rudely told that I need to either show up later or stop placing mobile orders because they don’t have it ready yet. I kindly let them know that I placed the order 7 minutes ago. The woman on the speaker tells me they got it 3 minutes ago. So we are now engaged in a disagreement over the speaker. This is not how you conduct proper customer service. I would have been perfectly fine to even pull out of the drive thru and give it a few minutes. But I’m not okay to engage in an argument over the time my order was placed through a drive thru speaker.
Ordered a tall cappuccino for n drive through. Literally just 3 sips and done. Frauds. Avoid this store.
Atmosphere: 1
Food: 1
Service: 1
This SBUX location is under staffed and there is complete chaos. Apart from the long wait times, the staff are unable to fill orders in any order, and the pressure from the drive through is adding to the confusion. I would go to another
Atmosphere: 4
Food: 4
Service: 2
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