Has to be the worst wendys in the Tri state, employees are rude, waited 15 min at the window with no one responding at 11:55 am on a Friday. Do Not go here !
Atmosphere: 2
Food: 2
Service: 1
Kris Martin
Expect a long wait after 11pm.
Service: 1
Recommended dishes: Chili
Edward Fritsch
They need Help
Lauren P.
Will be avoiding this location and telling family and friends to as well.
Stood in front to the counter to be even acknowledged for an order for 15min. Only the one cashier that they had doing other things in the kitchen looked at me and was about to say something when both managers, a woman and a man, barked orders at him to get things out for drive through while they did nothing but look at the screen with the “late” orders.
It wasn’t busy at all, outside or inside with two cars outside since I pulled up. The management was an embarrassment, least they could have done was to look at me and say something like they would get to me as soon as possible but no they were too worried about their time issue for two cars outside vs the line forming behind me inside. Instead of taking my order themselves the Managment even barked more orders for the one cashier to hurry and then help me saying “there’s a lady waiting” when they could have easily done it themselves and not had me stand for 15min to order.
The cashier was kind and smiling when he was finally able to come help me, mind you both managers just standing there now barking orders at the cook vs bagging the next order for drive through, they deserve a paid vacation dealing with those two managers.
Even after all that the fries were lukewarm at best. Was going to order the fish meal to bring home for my partner but decided to just stop by the one closer to the house instead of waiting another 20min for an order. Managment need to be changed out quick if they aren’t willing to do the “lowly work” of the cashier.
Atmosphere: 1
Food: 1
Service: 1
Martha Waddel
We are traveling thru Mason trying to outrun the winter storm. We stopped here for breakfast. From what we could tell, one lady was running the store by herself. She did great! Thank you so much! I imagine it was overwhelming, but you didnt let that stop you.
Food: 5
Service: 5
Lynn Denise
Every one of employees working were kind and attentive.
Atmosphere: 5
Food: 5
Service: 5
jon bossc3p0
Cobb salad is the best
Atmosphere: 5
Food: 5
Service: 5
Nicky Hernandez
Taiee was kind, courteous and professional! Great service.
Atmosphere: 5
Food: 5
Service: 5
Dayna Sager
This place is so hit or miss, whenever I go through the drive-thru they always ask me to pull forward no matter how much or how little I order. I have to go in to the building to collect my order half the time, because nobody brings it out to me despite having me pull forward... Quality is better than other fast food, but the bar is pretty low.
Atmosphere: 2
Food: 3
Service: 1
Zachary Smith
Possibly the slowest Wendy's I have ever been to. While the food when you get it is usually tasty, half the time it is incorrect, and you had to wait about 15-30 minutes in order to get it.
Even some of the most basic of options to order require you to pull forward and wait for it to come out, which would be fine if the rest of the food was made to order as well.
I can probably count the number of times I've had an entirely positive experience at this location on one finger.
This is the best ran Wendys around. The are very fast and very nice. Store is always clean and A/C is great! I work right down the street at Allstate and this is my go to store when I need a quick lunch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Fabrizio Loro
Very tasty
Atmosphere: 5
Food: 5
Service: 5
Susan V
Hubby got a single with baconand cheese. The burger was dry. It was a late lunch fo
Atmosphere: 5
Food: 4
Service: 5
Grace Lovejoy
Worst place ever
Andrew Stanford
One of the better run Wendy's. Happy it's my new local location.
Has to be the worst wendys in the Tri state, employees are rude, waited 15 min at the window with no one responding at 11:55 am on a Friday.
Do Not go here !
Atmosphere: 2
Food: 2
Service: 1
Expect a long wait after 11pm.
Service: 1
Recommended dishes: Chili
They need Help
Will be avoiding this location and telling family and friends to as well.
Stood in front to the counter to be even acknowledged for an order for 15min. Only the one cashier that they had doing other things in the kitchen looked at me and was about to say something when both managers, a woman and a man, barked orders at him to get things out for drive through while they did nothing but look at the screen with the “late” orders.
It wasn’t busy at all, outside or inside with two cars outside since I pulled up. The management was an embarrassment, least they could have done was to look at me and say something like they would get to me as soon as possible but no they were too worried about their time issue for two cars outside vs the line forming behind me inside. Instead of taking my order themselves the Managment even barked more orders for the one cashier to hurry and then help me saying “there’s a lady waiting” when they could have easily done it themselves and not had me stand for 15min to order.
The cashier was kind and smiling when he was finally able to come help me, mind you both managers just standing there now barking orders at the cook vs bagging the next order for drive through, they deserve a paid vacation dealing with those two managers.
Even after all that the fries were lukewarm at best. Was going to order the fish meal to bring home for my partner but decided to just stop by the one closer to the house instead of waiting another 20min for an order. Managment need to be changed out quick if they aren’t willing to do the “lowly work” of the cashier.
Atmosphere: 1
Food: 1
Service: 1
We are traveling thru Mason trying to outrun the winter storm. We stopped here for breakfast. From what we could tell, one lady was running the store by herself. She did great! Thank you so much! I imagine it was overwhelming, but you didnt let that stop you.
Food: 5
Service: 5
Every one of employees working were kind and attentive.
Atmosphere: 5
Food: 5
Service: 5
Cobb salad is the best
Atmosphere: 5
Food: 5
Service: 5
Taiee was kind, courteous and professional! Great service.
Atmosphere: 5
Food: 5
Service: 5
This place is so hit or miss, whenever I go through the drive-thru they always ask me to pull forward no matter how much or how little I order. I have to go in to the building to collect my order half the time, because nobody brings it out to me despite having me pull forward... Quality is better than other fast food, but the bar is pretty low.
Atmosphere: 2
Food: 3
Service: 1
Possibly the slowest Wendy's I have ever been to. While the food when you get it is usually tasty, half the time it is incorrect, and you had to wait about 15-30 minutes in order to get it.
Even some of the most basic of options to order require you to pull forward and wait for it to come out, which would be fine if the rest of the food was made to order as well.
I can probably count the number of times I've had an entirely positive experience at this location on one finger.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
This is the best ran Wendys around. The are very fast and very nice. Store is always clean and A/C is great! I work right down the street at Allstate and this is my go to store when I need a quick lunch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Very tasty
Atmosphere: 5
Food: 5
Service: 5
Hubby got a single with baconand cheese. The burger was dry. It was a late lunch fo
Atmosphere: 5
Food: 4
Service: 5
Worst place ever
One of the better run Wendy's. Happy it's my new local location.
Atmosphere: 5
Food: 5
Service: 5
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