Wendy's

8200 Arbor Square Dr, Mason
(513) 224-1021

Recent Reviews

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Ron Brock

Lunch time not helping inside customers. I ended up leaving won't come back

Evan Play's Games

I Had chicken sandwich I had for it plain with cheese and mayo only and they gave me everything on it but the cheese and fries really and good and drink was really good

Atmosphere: 3

Food: 3

Service: 1

Ashley Mitchell

Went through the drive thru today, I was greeted by a person(I didn't catch their name). They were very nice. I always order through the app because sometimes people have a hard time hearing me. This location is my favorite out of all of the Dayton/Cincinnati areas.
The quality of food is always good.
You do have to wait a little bit, but it is worth being patient.

Atmosphere: 5

Food: 5

Service: 5

Bryan Smith

Stop putting shredded lettuce on your JBC you ruined a perfectly good thing!

Atmosphere: 1

Food: 1

Service: 1

A B

Went through drive through today , I was satisfied with the overall service, guy at speaker was very friendly and seemed happy, lady at drive thru window was friendly, and food was fresh hot and pretty good, good experience, no complaints

Atmosphere: 1

Food: 5

Service: 4

Larry D. Collins

Wendy's is a regular stop. It is what it is and pretty consistent no matter which one I have visited.

Atmosphere: 5

Food: 4

Service: 4

Cocoa Quita

They are always so friendly and punctual. The woman at the window even remembered me after I hadn't been there for a while.

Atmosphere: 5

Food: 5

Service: 5

Julie Kershner

Disgusting. We showed up at 7:30am and all the metal condiment containers (mayo, ketchup, pickles, etc) were filled and open with no covers, spread all across the front counter. The potatoes and egg and bacon sandwiches were cold. The sandwiches were missing the cheese. We won't be back.

Atmosphere: 1

Food: 1

Service: 1

Antoine Holliday

Rose is incredibly rude! Some of the worst customer service I have ever experienced!

Atmosphere: 1

Food: 1

Service: 1

Becki B.

Friendly staff and the food was fresh and warm.

Pranav Madabhushi

You will never get what you order.

Service: 1

Bryan Miles

Food is never FRESH & if LUCKY room temperature. Chicken sandwich are thin breast. Not worth the CrAZy price for food.
Found a hair in MY nuggets. When I took a back up to the register the lady said she was SORRY and pulled the hair out added two more and sent it back to ME. I just through them away SMH.

Atmosphere: 1

Food: 1

Service: 3

Recommended dishes: Nuggets, Spicy Chicken Sandwich

Jcam97 7

This location has gone downhill & not what it use to be years ago,
I’ve been here several times thru the drive thru & will not be returning. The customer service is terrible & the GM her name is rose is very nasty & disrespectful. Avoid this location

Atmosphere: 1

Food: 1

Service: 1

Donna Harrison

Food was fresh and hot .. My no salt fries had no salt on them ..It was lunch time and everyone did an awesome job..

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Nuggets

Mike Glardon

4 adults stopped here for a late dinner. We placed our order, had to correct the order after she read it back. When we heard the cost for the order we questions if order was right. We moved to the window and questioned the drive thru worked. She repeated the order again with attitude. we gave her the charge card. When she returned, window opened hand came out and handed card back with no recite. She asked us to pull forward to waiting area. We tried to ask for recite but she was already walking away from window talking about us. When the girl walked out we received order and left. As we suspected we had more food than we ordered. I under stand orders getting confused. But the attitude from some of the fast food restaurants is getting out of hand.
date of incident . . . Thursday night around 10:00 pm 10/3/2024.
The attitude of this worked was not acceptable ! We all discussed this when we left the parking and none of us felt like we were rude in any way. Just questioning the order.

When she returned we were handed the charge card back and asked to pull forward. Note: no recite was offered, As she walked away quickly we asked for the recite but she never did.

Atmosphere: 4

Food: 3

Service: 1

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