Dunkin'

4000 Erie St S, Massillon
(330) 691-1662

Recent Reviews

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Artie Bauhof

Ordered an extra large hot coffee. And it was cold as hell. Called and talked to the manager he was rude as hell. And wouldn't give me corporate number said they did have the number and the manager wouldn't even give me his name. This was on August 11,2025 at 1140pm. So it would be great to have the corporate number or even the manager name. I will never go there again.

Gabriel Rikko

Horrible place manager was rude to me the manager who speaked to me didn't give me his name we called around 11:30pm on August 11th. And the hot chocolate wasn't even filled. And he hanged up and didn't give us his corporate number. Do not go to this place when placing a mobile or a door dash order.

Atmosphere: 1

Food: 1

Service: 1

William Francis

This dunkin is awful avoid and drive elsewhere the workers during mourning and early daytime are just rude and give no crap especially the bigger older lady at the window rude and just plain out nasty lady not sure if she is a superviser or some but bossy as hell got mad I asked for a straw for my coffee then the coffee tasted like old boots with mint dish soap please avoid this Dunkin’ needs new staff 100% I’m done going here I’ll go to the one in Massillon and that one is awful too at least the drink taste ok there

Atmosphere: 1

Food: 1

Service: 1

chris curl

I couldn't remember exactly what my wife orders and after a group huddle 😂 the employees got it perfect.

Atmosphere: 5

Food: 5

Service: 5

Timothy Reese

Garbage, you make doughnuts and shell out coffee and even do that at a sub par level....

you're not curing cancer and treating your employees well is a skill you need to learn

Atmosphere: 1

Service: 1

Richard Ochsenbine

good stuff

Cholista Johnson

I keep going back in hopes that’s they would get my order right but that never happens! The workers are so rude and the service is terrible. Something is always messed up!

Atmosphere: 1

Food: 1

Service: 1

Julia Lendon

Rude and always has watered down coffee

Eric Alderden

This place is not 24 hours. Showed up there in a big truck and doors were locked and she told me they don’t open till five.

Janet Miller

We go to this location whenever we’re in Ohio! Cozy atmosphere with the fireplace & comfy chairs. Employees always nice, patient & helpful. Very clean. Food and drinks are all excellent! 24 hr & open at least part of the day on holidays.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sourdough Breakfast Sandwich, Egg and Cheese, Croissant

jess matthews

They drug test employees and pay them 12 dollars an hour. The owner is out of touch. Glad I went elsewhere and I'm being paid double, with no drug testing. And I don't even do drugs, this is just insane for minimum wage and a nightmare of a job

Atmosphere: 1

Food: 1

Service: 1

Sari Rae

Every time I get whipped cream they don't put it on then I gotta do the most and say I got whipped cream when the cup says it ☠️ then they get a attitude like be fr it takes 2 seconds

Anna Schrock

Yessir! My weakness...

Thomas Hilliard

Worst donuts anywhere...always stale and always leave a greasy after taste..coffee was good

Atmosphere: 3

Food: 2

Service: 4

Kole Chaney

They’re so slow. You’re gonna be in line for 5 years while they make everyone’s order but yours.

Atmosphere: 3

Food: 4

Service: 2

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