Dunkin'
4000 Erie St S, Massillon
(330) 691-1662
Recent Reviews
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We go to this location whenever we’re in Ohio! Cozy atmosphere with the fireplace & comfy chairs. Employees always nice, patient & helpful. Very clean. Food and drinks are all excellent! 24 hr & open at least part of the day on holidays.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Breakfast Sandwich, Egg and Cheese, Croissant
They drug test employees and pay them 12 dollars an hour. The owner is out of touch. Glad I went elsewhere and I'm being paid double, with no drug testing. And I don't even do drugs, this is just insane for minimum wage and a nightmare of a job
Atmosphere: 1
Food: 1
Service: 1
Every time I get whipped cream they don't put it on then I gotta do the most and say I got whipped cream when the cup says it ☠️ then they get a attitude like be fr it takes 2 seconds
Yessir! My weakness...
Worst donuts anywhere...always stale and always leave a greasy after taste..coffee was good
Atmosphere: 3
Food: 2
Service: 4
They’re so slow. You’re gonna be in line for 5 years while they make everyone’s order but yours.
Atmosphere: 3
Food: 4
Service: 2
I doordashed here a little bit ago... The sandwich we received is burnt the cheese crunches when you try to eat it the eggs there is a piece missing out of one of them. We ordered three donuts and we only received one, which was entirely wrong. We also ordered a small tea and a medium tea but received two smalls. Doordash refuses to connect me to an agent so I cannot do anything about it there until they decide to. I called the store and they gave me the manager and I told her what happened and I said one cuss word because I'm a little annoyed this is my dinner I worked a long shift today. And she proceeded to hang up on me. I called her back and she told me she doesn't get paid enough to get cussed at mind you I said one word. She was very rude despite saying multiple times she's sorry that that happened. And she lied to me saying that the Dasher tried to contact me through text and call. However the Dasher never bothered because I have had my phone on me the entire time waiting for this order and not once was I texted or called by DoorDash. Absolute disgrace of a company. And yes I understand that you are gonna be low stock on donuts, but to only give one when 3 were ordered?? And for Dunkin and DoorDash to lie to me?? If you cannot properly stock donuts, stop serving them late at night. What you did to me was absolutely not okay you stole money from me.
Atmosphere: 1
Food: 1
Service: 1
Fast and delicious as always!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
I go here every morning to grab a coffee before heading to work.
Atmosphere: 5
Food: 5
Service: 5
I ordered a vanilla iced coffee and got no vanilla! Also, the lady running the drive thru was incredibly rude! I think I’ll stick with the local Starbucks… she told me to go there anyways! She said Starbucks has pup cups, we don’t do just go there! I know help is hard to find but .. I’ll just leave it at that!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The manager Michelle. The general manager is so rude. Never had 1 good experience with her working. Unbelievable.
Atmosphere: 1
Service: 1
Fast and delicious as always!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
I go here every morning to grab a coffee before heading to work.
Atmosphere: 5
Food: 5
Service: 5
Went on July 6th at noon ordered a Sourdough breakfast sandwich. And there was a fly inside my sandwich. ?
Food: 1
The workers are amazing and all need huge raises
Atmosphere: 5
Food: 5
Service: 5
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