Handel's Homemade Ice Cream
3107 Lincoln Way E, Massillon
(330) 832-5100
Recent Reviews
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Always great wonderful flavors
7/15/25 got the lemon bar one scoop and key lime one scoop dish!
Service was great and ice cream was delicious. We had praline pecan and butter pecan.
Best ice cream I ever had. Old school atmosphere and every flavor of ice cream.You can think of.
What a sweet place !
Look at my ice cream then look at the other one the other one is smaller
All kids and been waiting for 25 min for an order they just play and do no work
The 4 scoop was Great for 4 people. Got to try 4 different kinds and we could finish it. There very generous scoops.
Love the deep dish apple pie
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Black Raspberry, Deep Dish Apple Pie
Pulling up almost all of the inside lights were off when I did order Anthony had little to know customer service. I ordered two pints and they both were mostly air.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Make great. shake
Atmosphere: 4
Food: 5
Service: 4
The BEST ice cream ever!!!!!! Very friendly and knowledgeable staff.
Atmosphere: 5
Food: 5
Service: 5
I can’t believe I’m about to say this, but Handel’s Ice Cream actually saved my life—and it’s all thanks to one guy: Kyle Ross. This isn’t just a review of ice cream; it’s a review of an experience, a series of miracles, and the heroic generosity of the guy scooping it.
It was one of the lowest points of my life when I walked into Handel’s that day. I was craving comfort in the form of a scoop of mint chip, but financially, I was barely hanging on. Honestly, I almost didn’t walk in at all—I didn’t think I could afford it. But I’d been beaten down enough lately, so I figured I deserved a little taste of happiness, even if I couldn’t justify the few dollars for a scoop.
When I got to the counter, I saw him: Kyle Ross. Tall, broad shoulders, and a smile that could melt ice cream from across the room. I told him my order, but as I reached into my pocket to count my change, I realized I was embarrassingly short. Kyle, without even a second’s hesitation, waved his hand and said, “Don’t worry about it. This one’s on me.”
That would’ve been enough, right? Just that small act of kindness. But Kyle saw something in my face—a weariness I probably couldn’t hide—and he asked, “You doing alright?” Before I knew it, I found myself telling him about my struggles, my recent job loss, and how I was barely scraping by. I didn’t expect any sympathy; I just needed to vent. But Kyle listened. And when I finished, he handed me my ice cream and, without missing a beat, said, “You need anything else? Any way I can help?”
That was the moment I realized Kyle was more than just an ice cream scooper. He was one of those rare, genuinely good-hearted people you only read about. When he found out I didn’t have a way to get to a job interview later that week, he didn’t hesitate. “You can borrow my car,” he said with a grin, as if lending out his car to a near-stranger was the most normal thing in the world. I honestly thought he was joking, but he just handed me his keys—a spotless, sleek car that was a step up from any ride I’d ever owned.
And it didn’t end there. Over the next couple of weeks, whenever I came by Handel’s, Kyle was there, checking up on me, making sure I was okay, and occasionally slipping me a little money to help me get by. It was never anything flashy—just small gestures that made all the difference, from covering my ice cream to spotting me some gas money. He even gave me a heads-up on a job opening he’d heard about through a friend, and that connection eventually led to my new job.
Looking back, it feels surreal. How many times have you met someone working a counter who actually cares, who actually takes the time to see beyond the surface? Kyle Ross didn’t just serve ice cream; he served hope. If anyone deserves praise, it’s him. I’m still not sure if it was fate that led me to Handel’s that day, but I’ll tell you this: if you ever get the chance to go, and you see Kyle behind the counter, count yourself lucky. You’re about to meet one of the best people you’ll ever encounter—and maybe get the best scoop of your life, too, how ever good was a 4, it was a little cold.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Banana Split, Cheesecake, Butter Pecan
Awesome Ice Cream & service
Atmosphere: 5
Food: 5
Service: 5
Staff take a long time on each order, meaning if there's 4-5 people, you'll wait 30+ minutes just in line. Other locations are better in terms of wait time and lines such as North Canton. Other joints also make just as good if not better ice cream. I would recommend Taggarts or Country Cones (they're closed during winter, however), as both places tend to be faster and make wonderful ice cream.
Atmosphere: 2
Food: 4
Service: 1
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