Ordered on the app, 6 Dave’s Hot Honey wings, and a fry that I got for free. That’s why I order on apps btw. Free stuff. I was told when I went to pick up they were out of wings and they offered to replace with tenders. I get to window and they have wings after all. Weird. No sauce on wings and fries are barely half full. Chicken is dry. Bummer.
Food: 2
Service: 2
Amy M
Very friendly service! Our food was done when we got there, we were only in the drive through a minute or two - we ordered ahead in the app. Food was hot, fresh and delicious, would definitely order here again. We got a pot pie, and just fyi IF you are planning on ordering more than a few of them, it is smart to call ahead and give them a heads up - they can only keep so many fresh and waiting - pot pie is not quick at home either, and you can't deep fry it. 😆
Food: 5
Service: 5
Bobbie Derby
Food is ok but nothing to write home about. They still do the country fried steak Wednesdays but barely give you any gravy and meat is kinda tough and flavorless. The fried chicken is ok but definitely not as good as 20 years ago.
Food: 3
Veronica Starre
Seen roaches on the counters in here. Employees don’t wash their hands
Atmosphere: 1
Food: 1
Service: 1
Stephan Walls
On Wednesday, November 19, 2025, around 5:00–5:30 PM, I stopped in for the $4.99 Country Fried Steak special and ordered three Country Fried Steak meals, their gravy trio, and a six-piece tenders. My only request? Green beans instead of coleslaw—because honestly, who wants coleslaw with Country Fried Steak? The promotion sign says nothing about “no substitutions,” and the employee confirmed my request was fine. But instead of honoring that, the manager changed my order without telling me, then argued with me in front of other customers about what wasn’t allowed. Even a simple request for gravy on the side turned into a ridiculous argument. Here’s the kicker: while I was waiting, the same manager gave a FREE meal to a buddy of his—with green beans. So apparently substitutions are allowed for friends, just not paying customers. That’s favoritism, plain and simple. The manager needs serious training on how to de-escalate, not escalate issues. If an employee offers a substitution, the right thing to do is honor it, then calmly explain to both the staff and the customer that substitutions aren’t normally allowed. That’s basic customer service. Instead, I was left frustrated and had to ask for a refund. This was an embarrassing display of poor leadership and disrespect toward customers. Mistakes happen—but arguing, hiding changes, and playing favorites is unacceptable. Call to Action: KFC needs to train its managers on communication, conflict resolution, and fairness. Customers deserve respect and consistency—not arguments and favoritism.
Service: 1
Kim Wilson
I like the original chicken.
Atmosphere: 5
Food: 5
Service: 5
Jack Marks
Unless you get there when the doors first open you are guaranteed to get the oldest food you've ever had. I've never been to this location and got fresh food. I would highly recommend never setting for in this place. Things are too expensive to be getting this life quality of service
Atmosphere: 3
Food: 1
Service: 2
david misja
Love it
Atmosphere: 5
Food: 5
Service: 5
Julie Kusmits
Terrible experience. I tried to order an 8 piece bucket and the employee told me I had to call ahead to order that and he couldn't fill the order. I told him it was the smallest bucket and a regular menu item and he said I had to call ahead to order it. Everything I tried to order he said I had to call ahead to get. I told him forget it and left. I will never go there again.
Service: 1
Tristin Edgell
The chicken Sandwich I purchased was super uncooked and made me sick for days. Not only that, when I was there I order a drink and they messed up the drink I wanted and still told me that I could not get what I originally asked for, so in my opinion I would not come here if your looking to eat anywhere
I ordered online tonight for the big game. The order was ready quicker than expected and when I got there I realized I had not ordered biscuits. My wife wouldn’t let me come home if I didn’t have biscuits. The gentleman at the counter gave me a box of 4 at no charge. That is costumer service. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Aub P
So I don’t go to KFC much but their food is so good. You can’t argue with that. But sometimes the workers can be a little rude and the atmosphere isn’t the cleanest but it’s still pretty good. I would recommend taking it out and eating it at home because I usually do that.
Atmosphere: 4
Food: 5
Service: 4
Jeremiah Sneed
Great service and great food! I enjoy service with a smile and will return.
Atmosphere: 5
Food: 5
Service: 5
Larissa McNeil
The supervisor was very unprofessional I seen him yell at a couple of women through the drive-thru line I drove off I didn't even want the food anymore
Atmosphere: 1
Service: 1
cateaka loveinme w
The manager was very rude and unprofessional he works the night shift the food was very cold it wasn't what I ordered
Ordered on the app, 6 Dave’s Hot Honey wings, and a fry that I got for free. That’s why I order on apps btw. Free stuff. I was told when I went to pick up they were out of wings and they offered to replace with tenders. I get to window and they have wings after all. Weird. No sauce on wings and fries are barely half full. Chicken is dry. Bummer.
Food: 2
Service: 2
Very friendly service! Our food was done when we got there, we were only in the drive through a minute or two - we ordered ahead in the app. Food was hot, fresh and delicious, would definitely order here again. We got a pot pie, and just fyi IF you are planning on ordering more than a few of them, it is smart to call ahead and give them a heads up - they can only keep so many fresh and waiting - pot pie is not quick at home either, and you can't deep fry it. 😆
Food: 5
Service: 5
Food is ok but nothing to write home about. They still do the country fried steak Wednesdays but barely give you any gravy and meat is kinda tough and flavorless. The fried chicken is ok but definitely not as good as 20 years ago.
Food: 3
Seen roaches on the counters in here.
Employees don’t wash their hands
Atmosphere: 1
Food: 1
Service: 1
On Wednesday, November 19, 2025, around 5:00–5:30 PM, I stopped in for the $4.99 Country Fried Steak special and ordered three Country Fried Steak meals, their gravy trio, and a six-piece tenders. My only request? Green beans instead of coleslaw—because honestly, who wants coleslaw with Country Fried Steak?
The promotion sign says nothing about “no substitutions,” and the employee confirmed my request was fine. But instead of honoring that, the manager changed my order without telling me, then argued with me in front of other customers about what wasn’t allowed. Even a simple request for gravy on the side turned into a ridiculous argument.
Here’s the kicker: while I was waiting, the same manager gave a FREE meal to a buddy of his—with green beans. So apparently substitutions are allowed for friends, just not paying customers. That’s favoritism, plain and simple.
The manager needs serious training on how to de-escalate, not escalate issues. If an employee offers a substitution, the right thing to do is honor it, then calmly explain to both the staff and the customer that substitutions aren’t normally allowed. That’s basic customer service.
Instead, I was left frustrated and had to ask for a refund. This was an embarrassing display of poor leadership and disrespect toward customers. Mistakes happen—but arguing, hiding changes, and playing favorites is unacceptable.
Call to Action:
KFC needs to train its managers on communication, conflict resolution, and fairness. Customers deserve respect and consistency—not arguments and favoritism.
Service: 1
I like the original chicken.
Atmosphere: 5
Food: 5
Service: 5
Unless you get there when the doors first open you are guaranteed to get the oldest food you've ever had. I've never been to this location and got fresh food. I would highly recommend never setting for in this place. Things are too expensive to be getting this life quality of service
Atmosphere: 3
Food: 1
Service: 2
Love it
Atmosphere: 5
Food: 5
Service: 5
Terrible experience. I tried to order an 8 piece bucket and the employee told me I had to call ahead to order that and he couldn't fill the order. I told him it was the smallest bucket and a regular menu item and he said I had to call ahead to order it. Everything I tried to order he said I had to call ahead to get. I told him forget it and left. I will never go there again.
Service: 1
The chicken Sandwich I purchased was super uncooked and made me sick for days. Not only that, when I was there I order a drink and they messed up the drink I wanted and still told me that I could not get what I originally asked for, so in my opinion I would not come here if your looking to eat anywhere
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered online tonight for the big game. The order was ready quicker than expected and when I got there I realized I had not ordered biscuits. My wife wouldn’t let me come home if I didn’t have biscuits. The gentleman at the counter gave me a box of 4 at no charge. That is costumer service. Thank you!
Atmosphere: 5
Food: 5
Service: 5
So I don’t go to KFC much but their food is so good. You can’t argue with that. But sometimes the workers can be a little rude and the atmosphere isn’t the cleanest but it’s still pretty good. I would recommend taking it out and eating it at home because I usually do that.
Atmosphere: 4
Food: 5
Service: 4
Great service and great food! I enjoy service with a smile and will return.
Atmosphere: 5
Food: 5
Service: 5
The supervisor was very unprofessional I seen him yell at a couple of women through the drive-thru line I drove off I didn't even want the food anymore
Atmosphere: 1
Service: 1
The manager was very rude and unprofessional he works the night shift the food was very cold it wasn't what I ordered
Atmosphere: 1
Food: 1
Service: 1
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