McDonald's

5554 Wales Ave NW, Massillon
(330) 833-2655

Recent Reviews

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Katie Rinder

Iced coffee was basically creamer with a side of coffee 🤢

Jen Jen

I had ordered a delivery order Friday night @ 11:32pm, I ended up falling asleep just to wake up & the restaurant had cancelled my order at 12:31. I called the restaurant on Tuesday to talk to a manager & he said they don't give refunds because they have been getting a lot of complaints like this and then made it seem the CUSTOMERS are the one trying to pull one over on the restaurant. I then called the number on the app & she said she didn't see a refund being issued. Needless to say, I filed a dispute with my bank & got my money back the moment I submitted my claim. This is absolutely disgusting....you have someone in your restaurant trying to get one over on the customer's!!! I'm highly disappointed THEY cancelled my order AND kept my money!!!!

Atmosphere: 1

Food: 1

Service: 1

Jonathan Bare

McDonald's as a company continues it's downward spiral. The employees do their best but it's a top down problem. Vote with your dollar.

Atmosphere: 1

Food: 2

Service: 2

Tracy Castle

Food came out a little cold and the fries were under cooked

Atmosphere: 3

Food: 2

Service: 4

Joe Joe

Took over 5 minutes to get a mobile ordered large coke handed to me through the drive through. Guy was just standing there behind the window after handing me a medium iced tea that wasn’t right, like it takes that long to grab a large coke?

J J

Best McDonald’s in the area. Even better than Belden which is pretty darn good.

Food: 5

Service: 5

Zach Miller

The old “asked to pull ahead in the drive thru” for a coffee….

Atmosphere: 1

Food: 1

Service: 1

Stormflight

Food was indeed edible

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Mcnuggets, Bacon Egg & Cheese Biscuit

Barbara Hale

We went thru the drive thru, so 1st of all there was no silver ware to be able to eat my pancakes and sausage with. Then when my daughter went to unwrap her egg and sausage wrap you could tell it wasn't fresh so she took it back in and told them that she needed a fresh one and they were not very polite to her.

Atmosphere: 1

Food: 1

Service: 1

Vernon Rowe

Great ppl

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Mcmuffin

johnny poo

Ordered a burger with no onions and they couldn't even be bothered to scrape them all off the already made burger they gave me, that I order that way so I don't have to do it myself. I'm not lov'n it.

Atmosphere: 4

Food: 2

Service: 3

Recommended dishes: Chicken Mcnuggets

Candis Rollyson

Great service friendly ppl

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Mcnuggets, Cheeseburger

Chris Ringler

Pay attention to your customers. I walked out because I was consistently ignored by multiple employees.

Atmosphere: 1

Food: 1

Service: 1

Chuck Stoll

3 rd strike you're out I won't be back.

Tiffany Godfrey

The caramel frappe is so refreshing! I wish they would add them to the online app deal buy 1 get 1 free shakes and flurries.

I absolutely love the McDonald's online app! It has saved my family so much money! Living under Bidenomics makes buying dinner out almost impossible, but the savings given by the app makes up for Bidinflation.

Kid-friendliness: During the school year this location has to close the dining room when Jackson Township Schools end for the day because the students disrespect employees, refuse to follow store policies and make a mess.

I've also witnessed this behavior by students next door at the Marathon/Subway.

Food: 5

Service: 5

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