Taco Bell
5366 Wales Ave NW, Massillon
(330) 833-2933
Recent Reviews
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Charged me for extra steak when they didn’t have any. When I went back that’s what they told me happened. So why would they charge me if they didn’t have any? Then was stuck waiting in line for almost 20 mins for a refund.
Missing 2/5 items in my order. Ridiculous for such a small drive thru order. I was the only person in line
Update, they couldn’t take my card because the reader was down after I came back a year later too
Atmosphere: 1
Food: 1
Service: 1
Service sucks
Atmosphere: 1
Food: 1
Service: 1
A place to order through the app here got paid for and I took it to pick up my order and they told me they didn't have it. They wouldn't even look in my app to see my order so I guess I'm off $22 for nothing
staff is very nice and the service is good
Atmosphere: 4
Food: 4
Service: 5
Burrito Supreme- no meat
Crunchwrap Sumpreme- no taste whatsoever.
Atmosphere: 1
Food: 1
Service: 1
Leave your doors open to delivery drivers late at night so they don’t have to deal with this. 10+ cars in the drive through.
Idk what y’all got going on with that food up in there but that shit is ROUGH I buy t bell a lot but last night, man oh man someone had to do sum different or sum went bad cause I haven’t left the bathroom for more than 30 mins without going back in there, please check the dates and I will return
I would like to post and share that whoever made my meal. A 7 dollar box, on Wales rd in Jackson Ohio on Tuesday 5/27/25 at about 1030 did an amazing job. It was packaged neatly and very clean and orderly and the girl was very polite. Lee up the good work.
Atmosphere: 5
Food: 5
Service: 5
Great staff. Always friendly, quick service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Employees were absolutely rude, made me wait for a bit as I already made the mobile order, food was gross and soggy, not worth it! Had them yelling in the background at each other definitely the most toxic place I’ve seen just rude in general! I am NOT coming back to this location my food is ruined and my drink is flat and too syrupy 🤢
Atmosphere: 1
Food: 1
Service: 1
Maybe people wouldn’t think you had breakfast if it wasn’t advertised in bold yellow letters on your sign!!!
It's hard to believe that a cantina crispy chicken taco cost extra to change it to seasoned beef. I guess franchises are struggling.
Atmosphere: 1
Food: 1
Service: 1
This is literally the worst Taco Bell. The most consistent thing about this place is that your order is messed up, missing items, or soggy each and every time you go. The female manager during the evenings doesn't seem to care. You can't even call the store to tell them you're missing items. It just goes to a fax line. I know it's taco bell and I shouldn't expect much but I won't be back to this location.
Closed until further notice - 1/13/2025
Don't waste your time
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