Please issue my refund I ordered food on 12-31-25 @534 pm. I called the local Zanesville location 2 times after 7pm. 1st time to see where my order was and the 2nd time to cancel my order. I told them we did not want food that had been sitting for an hour and a half almost 2 hours. The 1st time I called I was told no one had even arrived to pick up our food. The 2nd time I called I was told that the store cant refund the food. I told them that I didnt want the old food the 2nd time and they still didnt cancel my order. The delivery person messaged me at almost 730pm 2 hours later and told me they were on their way. I told them not to come and that I had told the store to cancel my order and refund me. They should NOT have even began to send the delivery driver. They should have told them not to bother. We want our $55.00 back. For a 1st time customer we are very disappointed and will never return for any service from Wingstop. What a disappointment to say thw least. Please return our money to us for food we never recieved after a 2 hour wait who would eat that chicken anyway.
James Post
The Wingstop Hiram location is absolutely terrible every single time we order. They’re either leaving off ranch that I paid extra for or our food tonight they left off an entire meal of 10 wings and when I called the store they told me to come up there and get it after I paid $20 for delivery, which was the point so that I could not get out tonight
Steve Brogan
Ordered at 3:42pm for 5pm, arrived for pickup and they are saying an hour?? People asking to cancel for refund, manager saying takes 1 week? Place is a train wreck.
Amanda Howard
I don’t write reviews often, so given the fact that I’m bothering to take my time to do this, says something. I’m not sure about other wingstop locations as I’ve only visited the local new store in Chesterton, IN. I was quite excited when we finally got a place that sells wings, let alone “specializes” in them. I have ordered from this location multiple times, hoping that maybe they’re just having a bad day. Nope, apparently the wings are always anorexic and dry. Don’t even bother ordering enough for leftovers, god forbid you warm them up later, they will turn into jerky. Honestly, I don’t see this place staying in business for very long. The service is great, I’ve never had an issue with the amount of time it takes to prepare the order, and the order is always done correctly. The wings just suck, and the fries are nothing to write home about. The most recent order, I decided to try the corn as a side. I didn’t even know that corn on the cob would be that mushy, it was disgusting to say the least. Straight to the trash. If you’re in Chesterton, order your wings anywhere else but here. You will thank me later.
Mont Bren
I went for wings today and the service was amazing! 😋 The service was excellent from the moment I arrived until I left. My wings 🍗 were ready, delicious and just the way I like them! The team did an amazing job with my order; everything was perfect. I will definitely be back for more soon, I highly recommend it! #Wings #GoodService #DeliciousFood
Raider Kitty
It is always a pleasure dealing with Wingstop, these people are amazing and the food is always delicious!! I want to do a shout out to Lance..... I called the store this evening he was very friendly, courteous and helpful!! 🤗
Atmosphere: 5
Food: 5
Service: 5
Gloria Gowins
Having recently placed my first order from Wingstop via Grubhub, I must say I was thoroughly impressed with the quality of the food. The wings were notably large and succulent, and the diverse range of flavors was truly commendable. During my initial order, I sampled the Cajun and Korean wings. The Cajun wings offered a spicier kick than I had anticipated, yet they were still quite enjoyable. The Korean wings were absolutely delicious, with a subtle touch of heat. Since then, I have also had the pleasure of trying the Louisiana rub, lemon pepper, and Hawaiian flavors. My personal favorites remain the Korean and lemon pepper. Furthermore, their fries are perfectly seasoned, and the Cajun fried corn is bursting with flavor. I wholeheartedly recommend Wingstop to anyone seeking to satisfy their wing cravings.
Food: 5
Latavious Blakey
Abbie was so awesome! Excellent and fast service. Can't beat it! Making this my favorite food spot now 🤤
Atmosphere: 5
Food: 5
Service: 5
Chad
Twice now we ordered online from this spot. The food and times were correct. And it was cooked perfectly and tasted great. Thank you.
Priya Sharma
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
hot garbage...wings are small and portions suck. employees are even worse.
Nicole Shetler
This is our new favorite wing spot!
Atmosphere: 5
Food: 5
Service: 5
Emily Herrera
The garlic Parmesan suck… at least Buffalo Wild Wings as some taste of garlic and heat… yours have absolutely no flavor!!! Fries are better than Buffalo Wild Wings.
Keri Bills
Food was good but the customer service was terrible. We ordered food and they didn't send something. When my daughter called to tell them, the woman would barely let my daughter speak and made it seem like she was lying.
Please issue my refund I ordered food on 12-31-25 @534 pm. I called the local Zanesville location 2 times after 7pm. 1st time to see where my order was and the 2nd time to cancel my order. I told them we did not want food that had been sitting for an hour and a half almost 2 hours. The 1st time I called I was told no one had even arrived to pick up our food. The 2nd time I called I was told that the store cant refund the food. I told them that I didnt want the old food the 2nd time and they still didnt cancel my order. The delivery person messaged me at almost 730pm 2 hours later and told me they were on their way. I told them not to come and that I had told the store to cancel my order and refund me. They should NOT have even began to send the delivery driver. They should have told them not to bother. We want our $55.00 back. For a 1st time customer we are very disappointed and will never return for any service from Wingstop. What a disappointment to say thw least. Please return our money to us for food we never recieved after a 2 hour wait who would eat that chicken anyway.
The Wingstop Hiram location is absolutely terrible every single time we order. They’re either leaving off ranch that I paid extra for or our food tonight they left off an entire meal of 10 wings and when I called the store they told me to come up there and get it after I paid $20 for delivery, which was the point so that I could not get out tonight
Ordered at 3:42pm for 5pm, arrived for pickup and they are saying an hour?? People asking to cancel for refund, manager saying takes 1 week? Place is a train wreck.
I don’t write reviews often, so given the fact that I’m bothering to take my time to do this, says something. I’m not sure about other wingstop locations as I’ve only visited the local new store in Chesterton, IN. I was quite excited when we finally got a place that sells wings, let alone “specializes” in them. I have ordered from this location multiple times, hoping that maybe they’re just having a bad day. Nope, apparently the wings are always anorexic and dry. Don’t even bother ordering enough for leftovers, god forbid you warm them up later, they will turn into jerky. Honestly, I don’t see this place staying in business for very long. The service is great, I’ve never had an issue with the amount of time it takes to prepare the order, and the order is always done correctly. The wings just suck, and the fries are nothing to write home about. The most recent order, I decided to try the corn as a side. I didn’t even know that corn on the cob would be that mushy, it was disgusting to say the least. Straight to the trash. If you’re in Chesterton, order your wings anywhere else but here. You will thank me later.
I went for wings today and the service was amazing! 😋 The service was excellent from the moment I arrived until I left. My wings 🍗 were ready, delicious and just the way I like them! The team did an amazing job with my order; everything was perfect. I will definitely be back for more soon, I highly recommend it! #Wings #GoodService #DeliciousFood
It is always a pleasure dealing with Wingstop, these people are amazing and the food is always delicious!! I want to do a shout out to Lance..... I called the store this evening he was very friendly, courteous and helpful!! 🤗
Atmosphere: 5
Food: 5
Service: 5
Having recently placed my first order from Wingstop via Grubhub, I must say I was thoroughly impressed with the quality of the food. The wings were notably large and succulent, and the diverse range of flavors was truly commendable. During my initial order, I sampled the Cajun and Korean wings. The Cajun wings offered a spicier kick than I had anticipated, yet they were still quite enjoyable. The Korean wings were absolutely delicious, with a subtle touch of heat. Since then, I have also had the pleasure of trying the Louisiana rub, lemon pepper, and Hawaiian flavors. My personal favorites remain the Korean and lemon pepper. Furthermore, their fries are perfectly seasoned, and the Cajun fried corn is bursting with flavor. I wholeheartedly recommend Wingstop to anyone seeking to satisfy their wing cravings.
Food: 5
Abbie was so awesome! Excellent and fast service. Can't beat it! Making this my favorite food spot now 🤤
Atmosphere: 5
Food: 5
Service: 5
Twice now we ordered online from this spot. The food and times were correct. And it was cooked perfectly and tasted great. Thank you.
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Restaurantji Recommends
hot garbage...wings are small and portions suck. employees are even worse.
This is our new favorite wing spot!
Atmosphere: 5
Food: 5
Service: 5
The garlic Parmesan suck… at least Buffalo Wild Wings as some taste of garlic and heat… yours have absolutely no flavor!!! Fries are better than Buffalo Wild Wings.
Food was good but the customer service was terrible. We ordered food and they didn't send something. When my daughter called to tell them, the woman would barely let my daughter speak and made it seem like she was lying.
Food: 4
Service: 1
Very unprofessional place
Atmosphere: 1
Food: 1
Service: 1
Loading...