Great American Cookies

3100 Main St #750, Maumee
(419) 878-3333

Recent Reviews

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Charles Case

Great cookies! This year, we tried a sugar cookie for the first time. That thing disappeared fast. We always usually had leftovers.

Brandi Cudney

Absolutely poor customer service. 3 girls behind the counter, not a hi, hello or a simple can we help you after standing there for 5 minutes. What happened to greeting your customers. Never coming back again.

Robert Scanlon

The big and small cookies are really good,a little pricey but it is worth it.

Melissa Sundstrom

Great cookie! They did a wonderful job!

Jarin Jaffee

Price for a cookie cake is outrageous - almost $40 for a standard size
Service was very good. Easy to park. Cake delicious as always.

Atmosphere: 4

Food: 5

Service: 4

Jonas Turner

Pretzel Bites are okay. Sometimes too hard to chew. And they are always, always out of cream cheese or too lazy to make it. Not sure since it's always out. 1/5 times it's available.

Gabe Dunbar

Great American Cookie provided an amazing cookie for my graduation experience. The double doozie was delicious and the presentation on the cookie was awesome.

Atmosphere: 5

Food: 5

Service: 5

Michael Creech

Wow cookie was amazing! Grabbed some pretzel bites that were tasty as well. Friendly service and will definitely be coming back for birthdays/holidays.

Atmosphere: 5

Food: 5

Service: 5

Eli Reichenbach

Wonderful cookies and great service.

Atmosphere: 5

Food: 5

Service: 5

H D (me)

Delicious cookies combined with the smell of the pretzels being made. I will go here every chance I get

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Cookie

kelly white

My daughter turned 10 last week and she was so excited to have a Pink Dancer birthday cake made by the Cookie Company!? I picked it up today, took it home and put it in the microwave to keep it safe from my food driven Golden Retriever!! However, a family member took it out of the microwave to warm something up and forgot to put it back in and the dog ate a 1/4 of the cake!! I immediately brought it back to the Cookie Company and they were EXTREMELY understanding and made me a new one within 15 minutes at no extra cost!!!?♥️ Their customer service is top-notch here!!! I would highly recommend??? ? ??

Atmosphere: 5

Food: 5

Service: 5

Katie Williams

This location made a quadruple-layer birthday cookie cake for a party and it was such a hit! We can’t wait to get a cake for our next event!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Birthday Cake, Chocolate Chip Cookie

Alexx S

The ONLY good thing that came out of visiting this location of Great American Cookie Company/Pretzelmaker was the pretzel bites themselves. Every thing else was terrible. The cookie was inedible, no food was prepared at all on arrival, and the cherry on top was getting stared and snickered at by some disrespectful teenagers for the entire duration of our visit. To think that we spend our hard earned money for such a disgraceful experience is truly appalling. Wish there was a zero star option.

Atmosphere: 1

Food: 1

Service: 1

Alexx Szmania

The ONLY good thing that came out of visiting this location of Great American Cookie Company/Pretzelmaker was the pretzel bites themselves. Every thing else was terrible. The cookie was inedible, no food was prepared at all on arrival, and the cherry on top was getting stared and snickered at by some disrespectful teenagers for the entire duration of our visit. To think that we spend our hard earned money for such a disgraceful experience is truly appalling. Wish there was a zero star option.

Atmosphere: 1

Food: 1

Service: 1

stephanie urbina

Cookies are always great, love when they update with the seasons. Pretzel bites are the best mixed with cream cheese and nacho cheese. Will be back again

Atmosphere: 5

Food: 5

Service: 5

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