I have a generally big family and we don’t really go there in person. The food is good, but whenever we go to pick up our online orders, we are almost always short at least one main item while still being charged for it. After the first 2-3 times, we stopped getting Panera for a while, but we wanted some today and said it was fine. Today was the straw that broke the camels back on me debating whether I should post a review. We were shorted multiple main items including sandwiches and soups and were still charged. I understand a mishap 1-2 times, but come on. We have about a 15 minute drive to and fro which isn’t that bad, but when you come home from a 12 hour shift and then have to drive back out because Panera misplaced or didn’t even make half the order, it’s anything but fun. Please do better; we really do like the food.
Atmosphere: 2
Food: 4
Service: 1
Denise Maffey
I got a pick 2. Squash soup is back on the menu. Yay. I'm still missing Sierra Turkey sandwich. That was my favorite. I'll return to a Panera soon.
Atmosphere: 5
Food: 5
Service: 5
Lisa LaCouver
This location is almost always dirty (tables, seats, floors) but typically the food is good/fresh. Went a few days ago and our salad ingredients were old (brown lettuce, brown avocado, mushy cucumber) and the lettuce on my tuna sandwich was brown. Took it up to workers and they offered to remake but they said they didn’t have fresher lettuce, it was all the same batch so we declined. No other option was offered. I responded to automated review request from Panera, I received email from manager. She said I was offered multiple offers to make it right and did not take them but hopes I come back again. It will be a while.
Atmosphere: 3
Food: 1
Service: 1
Sebestian Segro
Really like the solid wood tables. Class!
Atmosphere: 4
Food: 4
Service: 4
KawaiiCravings
The pineapple tasted like straight onions 🥴 both containers- you probably should make sure they wash what they cut it with. Yucky. You could smell onion too just sniffing the pineapple before tasting it.
Lynne-Marie Mohn
We met here for a managers meeting and it worked out great. There was the perfect seating out of the way so we didn't have to worry about bothering others. I personally am still adjusting to this new world of limited human contact in customer service, I'm not a fan. You place your order on a computer and pick your order up at the counter all with no interaction with an employee. Overall the location served it's purpose and it was a pleasant experience.
Atmosphere: 5
Food: 5
Service: 3
John Miller
One of my friends and I went in for a couple of bagels. I got the cinnamon crunch with cream cheese, and he got the everything with cream cheese. I also ordered a 12oz coffee, while he ordered a fruit juice blend (mango... something). We had both bagels toasted. The lady at the counter was very friendly and professional. The store looked mostly clean, but busy, so some leeway there.
Atmosphere: 5
Food: 5
Service: 5
Beth Plummer
Awesome service. I have ordered food via the website on several occasions with flawless service.
Atmosphere: 5
Food: 5
Service: 5
T T
Poor customer service. My online order was late, when asked how much longer would I have to wait, I was ignored by the you man working that section this morning. An elderly lady walked away from me while I was explaining the situation. I was late for work 😩😡
Yes, I am the one who left a TRUTHFUL review, I can provide my attendance records if need be. To the young lady who sliced my bagel today; learn how to whisper better or at least wait until I leave. No worries, I will NEVER patronize this establishment again. May you always get what you deserve in all ways and so it is
Atmosphere: 1
Food: 5
Service: 1
Lisa Stacy
Air conditioning didn't appear to be working. Very warm inside
The food was delicious! Southwest chicken salad 🥗 and Mexican Street Corn chowder were amazing! Service was pretty quick. The place a ce was very chatty and pretty full. Looking forward to going back
Atmosphere: 4
Food: 5
Service: 4
Ruth Solo
This Panera is not accessible. The heavy doors make it hard to enter without someone to help you. My handicap is temporary. But people with permanent disability should pass on by.
Atmosphere: 4
Food: 5
Service: 4
Francine Clouse
I ordered for pickup and my order was ready on time and I totally enjoyed my food.
I have a generally big family and we don’t really go there in person. The food is good, but whenever we go to pick up our online orders, we are almost always short at least one main item while still being charged for it. After the first 2-3 times, we stopped getting Panera for a while, but we wanted some today and said it was fine. Today was the straw that broke the camels back on me debating whether I should post a review. We were shorted multiple main items including sandwiches and soups and were still charged. I understand a mishap 1-2 times, but come on. We have about a 15 minute drive to and fro which isn’t that bad, but when you come home from a 12 hour shift and then have to drive back out because Panera misplaced or didn’t even make half the order, it’s anything but fun. Please do better; we really do like the food.
Atmosphere: 2
Food: 4
Service: 1
I got a pick 2. Squash soup is back on the menu. Yay. I'm still missing Sierra Turkey sandwich. That was my favorite. I'll return to a Panera soon.
Atmosphere: 5
Food: 5
Service: 5
This location is almost always dirty (tables, seats, floors) but typically the food is good/fresh. Went a few days ago and our salad ingredients were old (brown lettuce, brown avocado, mushy cucumber) and the lettuce on my tuna sandwich was brown. Took it up to workers and they offered to remake but they said they didn’t have fresher lettuce, it was all the same batch so we declined. No other option was offered. I responded to automated review request from Panera, I received email from manager. She said I was offered multiple offers to make it right and did not take them but hopes I come back again. It will be a while.
Atmosphere: 3
Food: 1
Service: 1
Really like the solid wood tables. Class!
Atmosphere: 4
Food: 4
Service: 4
The pineapple tasted like straight onions 🥴 both containers- you probably should make sure they wash what they cut it with. Yucky. You could smell onion too just sniffing the pineapple before tasting it.
We met here for a managers meeting and it worked out great. There was the perfect seating out of the way so we didn't have to worry about bothering others.
I personally am still adjusting to this new world of limited human contact in customer service, I'm not a fan. You place your order on a computer and pick your order up at the counter all with no interaction with an employee.
Overall the location served it's purpose and it was a pleasant experience.
Atmosphere: 5
Food: 5
Service: 3
One of my friends and I went in for a couple of bagels. I got the cinnamon crunch with cream cheese, and he got the everything with cream cheese. I also ordered a 12oz coffee, while he ordered a fruit juice blend (mango... something). We had both bagels toasted. The lady at the counter was very friendly and professional. The store looked mostly clean, but busy, so some leeway there.
Atmosphere: 5
Food: 5
Service: 5
Awesome service. I have ordered food via the website on several occasions with flawless service.
Atmosphere: 5
Food: 5
Service: 5
Poor customer service. My online order was late, when asked how much longer would I have to wait, I was ignored by the you man working that section this morning. An elderly lady walked away from me while I was explaining the situation. I was late for work 😩😡
Yes, I am the one who left a TRUTHFUL review, I can provide my attendance records if need be. To the young lady who sliced my bagel today; learn how to whisper better or at least wait until I leave. No worries, I will NEVER patronize this establishment again. May you always get what you deserve in all ways and so it is
Atmosphere: 1
Food: 5
Service: 1
Air conditioning didn't appear to be working. Very warm inside
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
I love thier Green Passion Tea.
Atmosphere: 5
Food: 5
Service: 5
The food was delicious! Southwest chicken salad 🥗 and Mexican Street Corn chowder were amazing!
Service was pretty quick. The place a ce was very chatty and pretty full.
Looking forward to going back
Atmosphere: 4
Food: 5
Service: 4
This Panera is not accessible. The heavy doors make it hard to enter without someone to help you. My handicap is temporary. But people with permanent disability should pass on by.
Atmosphere: 4
Food: 5
Service: 4
I ordered for pickup and my order was ready on time and I totally enjoyed my food.
Atmosphere: 5
Food: 5
Service: 5
Barely any chicken salad for the price
Atmosphere: 4
Food: 2
Service: 4
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