They were out of the new sub stuff (which is totally fine) but the girl in there she has black hair was very rude and had a condescending attitude about the whole situation I went in asking if they had bc they had been out of stock the time I went before and she got mad at me and told me to go read the signs and I was very cordial about it and said I was just seeing if you guys restocked
Atmosphere: 1
Food: 1
Service: 1
Jordan Garcia
I’m guessing it’s the same employee who everyone else has a negative experience with as well, but the girl sure is rude and needs to be reminded of customer service etiquette. The sad thing, I believe she is the manager.
Atmosphere: 1
Service: 1
Janette Adams
Brittany (may not exactly be her name, but close. You'll know her when you hear the condescending attitude) is on a roll! She has gotten our order wrong every single time! No matter how many times you tell her the bread, cheese, toasted/not toasted, she will do as she pleases! The guys working with her I'm assuming are fairly new, they were kind, listened carefully, and did very well!
Atmosphere: 1
Food: 2
Service: 1
Danny Cobb
Brittani makes my dinner most nights and she does a fantastic 😍 job
Food: 5
Tiffany M
We used to have positive experiences with this location but lately it’s been going down hill. Such as employees stop making your sandwich to help a customer who interrupts and was not in line because they want extra condiments and then the employee hands the condiment packets and silverware with their gloves on and TOUCHES the customers hands and then going back to making your sandwich with the same gloves or cutting tuna sandwiches and not cleansing the knife before cutting a veggie! Or how about they go to the register with gloves on and then go back on the line without changing gloves!
Lately the cookies are COMPLETELY raw in the middle!
I would avoid this location until they get food safety down.
Atmosphere: 2
Food: 3
Service: 3
Shayna Krasula
The lady who made our subs was so rude. Our sandwiches tasted like hate and despair 😭
Atmosphere: 2
Food: 1
Service: 1
Grace Tenney
I ordered a catering order and things were made incorrectly. i ordered a veggie tray but was billed for 5 veggie subs which i received. when i called the store to inform them of the incorrect items they apologized for the miscommunication. i then asked for a refunded of the incorrect items and they told me they could not give me a refund for their mistake and that i could contact corporate.
Denise Speigner
Food was good
Atmosphere: 5
Food: 5
Lyn Grey
Not sure how worker got " mayo" mixed up with peppercorn ranch but ok. Thanks for the peppercorn ranch that should be mayo. No, not taking it back. Don't want any more attitude from worker...I'm good... probably won't be back
Atmosphere: 2
Food: 3
Service: 3
Gregory Nickoloff
Menu is too complicated for quick service but the food is OK for fast food, otherwise subpar. Good for what it is.
At least I know not to tip these guys anymore. I asked for no onions and to add pickles, and they skipped the pickles and added onions anyway. Not sure how an online order can get screwed up like that. It wasn't complicated, but it definitely changed how I wanted my sub to taste.
Atmosphere: 3
Food: 2
Service: 3
Jimena Amor
Brittney is so sweet. thank you for the cookies!!
Atmosphere: 5
Food: 5
Service: 5
Amber Rose B
Victoria is the best! She is always attentive to the customers and very sweet. She also always does a good job on the sandwiches!
Atmosphere: 5
Food: 5
Service: 5
Cheryl Renee Bockelman
Sandwiches were
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All-American Club, The Beast
Loud Face Music Group - Vice President
I absolutely love going to a place that remembers me that and the food is above expectations!
They were out of the new sub stuff (which is totally fine) but the girl in there she has black hair was very rude and had a condescending attitude about the whole situation I went in asking if they had bc they had been out of stock the time I went before and she got mad at me and told me to go read the signs and I was very cordial about it and said I was just seeing if you guys restocked
Atmosphere: 1
Food: 1
Service: 1
I’m guessing it’s the same employee who everyone else has a negative experience with as well, but the girl sure is rude and needs to be reminded of customer service etiquette. The sad thing, I believe she is the manager.
Atmosphere: 1
Service: 1
Brittany (may not exactly be her name, but close. You'll know her when you hear the condescending attitude) is on a roll! She has gotten our order wrong every single time! No matter how many times you tell her the bread, cheese, toasted/not toasted, she will do as she pleases! The guys working with her I'm assuming are fairly new, they were kind, listened carefully, and did very well!
Atmosphere: 1
Food: 2
Service: 1
Brittani makes my dinner most nights and she does a fantastic 😍 job
Food: 5
We used to have positive experiences with this location but lately it’s been going down hill. Such as employees stop making your sandwich to help a customer who interrupts and was not in line because they want extra condiments and then the employee hands the condiment packets and silverware with their gloves on and TOUCHES the customers hands and then going back to making your sandwich with the same gloves or cutting tuna sandwiches and not cleansing the knife before cutting a veggie! Or how about they go to the register with gloves on and then go back on the line without changing gloves!
Lately the cookies are COMPLETELY raw in the middle!
I would avoid this location until they get food safety down.
Atmosphere: 2
Food: 3
Service: 3
The lady who made our subs was so rude. Our sandwiches tasted like hate and despair 😭
Atmosphere: 2
Food: 1
Service: 1
I ordered a catering order and things were made incorrectly. i ordered a veggie tray but was billed for 5 veggie subs which i received. when i called the store to inform them of the incorrect items they apologized for the miscommunication. i then asked for a refunded of the incorrect items and they told me they could not give me a refund for their mistake and that i could contact corporate.
Food was good
Atmosphere: 5
Food: 5
Not sure how worker got " mayo" mixed up with peppercorn ranch but ok.
Thanks for the peppercorn ranch that should be mayo. No, not taking it back. Don't want any more attitude from worker...I'm good... probably won't be back
Atmosphere: 2
Food: 3
Service: 3
Menu is too complicated for quick service but the food is OK for fast food, otherwise subpar. Good for what it is.
Atmosphere: 2
Food: 3
Service: 5
Restaurantji Recommends
At least I know not to tip these guys anymore. I asked for no onions and to add pickles, and they skipped the pickles and added onions anyway. Not sure how an online order can get screwed up like that. It wasn't complicated, but it definitely changed how I wanted my sub to taste.
Atmosphere: 3
Food: 2
Service: 3
Brittney is so sweet. thank you for the cookies!!
Atmosphere: 5
Food: 5
Service: 5
Victoria is the best! She is always attentive to the customers and very sweet. She also always does a good job on the sandwiches!
Atmosphere: 5
Food: 5
Service: 5
Sandwiches were
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All-American Club, The Beast
I absolutely love going to a place that remembers me that and the food is above expectations!
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