The Burger Experience

Located in Smokey Bones, 512 W Dussel Dr, Maumee
(419) 893-3543

Recent Reviews

Roger Hayes

I want to give a full review since I noticed people only leave reviews when they are not happy let me start by saying I am vegetarian to I tried there vegan patty the patty itself wasn't great but it was ok but let me tell you the XTC Experience Sauce is a game changer you guys need to make that sauce mandatory on the veggie burger the fries came w little soggy because the foor was delivered so maybe it lost it's crispness so I popped them in the air fryer for 3 min no big deal and I had them with the XTC sauce so good but overall good experience I would just get suggestions from ppl on the vegetarian options for future reference but keep up the good work!

Tamica J.

Looks are deceiving!!! This food was sooooo good I cleaned my plate! The broccoli was tender and seasoned, the ribs tender and the baked beans was very good!!!! Give it a try, you will not be disappointed!!!

Carol F.

My friend recently ordered catering to go and told me what a positive experience she had. So, when I needed a good meal for 12 people, I ordered the Party Pak online. It was GREAT! Everyone loved it. Easy to serve, easy to clean up, pleased everyone. We got the brisket, pulled chicken, and traditional wings, with Cole slaw and beans as sides. All delicious! Leftovers were good, too! I chose delivery, but that was pretty expensive, so I'll pick up next time. The order was perfect when it arrived, and it was about 20 minutes early. What a great find in Smokey Bones!

Guy V.

Bought some gift cards on a deal since it's by the wife's work and decided to give them a shot. I'll say I was discouraged with the reviews recently but still I had to try them. Please for anyone reading recent reviews read this: Give this place a chance! So we started off with the skillet cornbread which was excellent with the honey pecan butter! Wife got the smokehouse chicken sandwich with a salad and slaw which did not disappoint. On to my selection...... I've been a brisket snob all my life as my mother made the best however so nice she passed 5 years ago the brisket void is there! I chose the pick 2 with the 2 sides. Brisket and jalapeño cheddar sausage with potato wedges and slaw. The wedges seemed like they were hand cut and fresh in house made, very well prepared. The sausage was good, probably would have liked it better as the "corn dog" meal but still was good. The brisket had a nice Smokey tone to it, was pull apart tender and was not dry. I would definitely go again to have it! Service was great, restrooms and restaurant was clean. We'll be back.

Tina E.

Not a fan. Meat was dry as leather. Service was mediocre serving size was good but the ribs we're simply the worst I've ever had.

Emily B.

Paid $66 for two meals the meat was like leather all the meat was dry as heck and nothing had bbq sauce on anything it's a freaking bbq place they didn't ask me if I wanted any....waste of money... -5stars

Darren W.

Ordered a Lg pulled pork plate/side: cole slaw & corn. This was the amount for my 'side' of the Cole slaw. One spoonful? Very disappointed, Thanks for the one bite! Update: just found pieces of sharp plastic in my food. I hope to get a call from the manager tomorrow as told. 2nd update: it's been 3 days and I've never received a phone call back from the manager. Won't be returning here ever again due to the lack of care, lack of safety, and unprofessionalism.

Tim S.

We loved this place, great smoked wings. Every time we come here the food is really good. service was great also

Alex K.

Another great meal provided by Smokey bones, shout out to Burt for the fantastic service!

Jeni A.

Courtney is a great waitress. She always remembers our food and drink orders! Very friendly and sweet!!

Paul S.

Disappointed with the salads we received. $18 for a steak salad and no dressing. Same with the chicken salad. We felt robbed for the amount of money we spent and what we received.

Kyla D.

Was quoted a hour wait time when we got there. The people after us put their name in and tipped the host 15$ and got seated right away. I should of taken this as a sign and just left right after. Once we were seated the table still needed wiped down. We told our server about this twice and she said she would get someone to wipe it off even though the cleaner bottle was 2 steps away from her at the micro computer she put our order in at. I ordered a side salad with my meal, that ended up coming with it because I never got it beforehand. The meat was mediocre and my baked potato wasn't cooked. Server also forgot to take a drink off our tab that we never got because they ran out.

Abriana M.

The food was pretty good for the most part! Wings were a little small but the flavor wasn't bad. The brisket was actually very cold, not even like it had been sitting and went cold, more like didn't even attempt to heat it today lol. That was also pretty dry. Anyway this was just one bad experience, usually the food is fiireeeee tho

Patric L.

Ordered Wing Experience through DoorDash, which is provided by Smokey Bones. Wings were so burnt that the appeared to be dry-rubbed. Additionally, none of the sauces that we're ordered had been provided. Contacted Smokey Bones in hopes of having the wings remade, and was promptly told that DoorDash had to handle the issue and that they would not remake the food. Smokey Bones passed the buck to DoorDash for inferior product unapologetically. Clearly, Smokey Bones has no pride whatsoever in the quality of the food they produce, and I will make sure to say as much to anyone willing to listen in the future.

Brittany C.

My husband and I have been here 3x in the last 4yrs. The first 2 times were good. This time was horrible. The server was very rushed and rushed us. We got the bacon as an appetizer. It was so cold. Like refrigerator cold. It had the white grease on it like when grease sits in the cold too long. The server didn't come back until she brought our food so I couldn't ask her to warm them up. So we are 2.5 pieces out of 4 that cost around $11. I got the ribs and chicken with mashed potatoes and corn. The chicken was good, hardly any sauce and the sides were good. I got the baby back ribs because they usually have like no fat on them. These had more fat on them than I've ever seen on ribs. Literally had one bite of meat. My husband got fried wings with fries. The wings had the strangest smell but we thought maybe it was just the oil needed changed. He got the sweet brown sugar sauce. It was supposed to be sweet. It was spicy and it tasted of so much cumin, if you closed your eyes you would think you were eating thickened taco sauce. My husband put ketchup on them to try to mask the taste so he could eat them but it was too much. He could only eat 3. The server checked on us once and she did it so quickly as she was walking you couldn't tell who she was even talking to. I was so irritated that when she came to ask if we needed boxes I just said "absolutely not. This meal was horrible." She said "oh really?" In a condescending tone.So she had the manager come over and he asked if we wanted anything different and suggested different wings (smoked with sauce on the side) to my husband and he got them to go and took $20 off of our bill. The wings we took to go were no better but I appreciate him taking some off the bill because the food was crap.

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