We ordered from the chick fila in Mayfield hts. 1. We had to pull up and wait an additional 10-15 minutes for our food after being in line for 20 minutes. 2. After all of that our order was wrong and of course the location is no closed. 3. This is by far the worst experience I have ever had at chick fila 4. This experience is upsetting and frustrating
Atmosphere: 1
Food: 1
Service: 1
David Ullmo
Too close to home. The wife has a ton of points for free stuff
Atmosphere: 5
Food: 5
Service: 5
Sharon Miles
Very slow drive thru service at breakfast time
Atmosphere: 4
Food: 4
Service: 3
Naomi Blankenship
Arrr, Chick-fil-A be a legendary port o’ call for any hungry sailor! The chicken be consistently hot, juicy, and seasoned just right, with flavors ye can trust every voyage. What truly sets this galley apart be the crew—fast, polite, and always smilin’, makin’ every visit feel smooth as calm seas. The place be spotless, the service be swift, and the experience be downright pleasant from start to finish. Five parrots out of five! 🦜🦜🦜🦜🦜 — From the strangest reviewer in the seas, forever answerin’ the call of the chicken!
Atmosphere: 5
Food: 5
Service: 5
jasmine billingsley billingsley
Always on point
Atmosphere: 5
Food: 5
Service: 5
David
You do not often find a fast food restaurant where you are greeted when you walk in, thanked when you have ordered or have someone stop at the table to see if everything is alright. Top notch staff with great pride and training. Kudos to all.
Atmosphere: 5
Food: 5
Service: 5
angela hylton
this location is highly unprofessional, as well as violating several child labor, and work labor law. They have children high schoolers standing outside in 6° weather in a arctic storm taking orders.
Atmosphere: 1
Phyllis
Exceptional service! Brian & Charles the whole staff went above and beyond! I will definitely visit this location again! Thank you!!!
La'Shawn Brown
Why would you have your employees outside in twenty degree weather and this windy outside? You don't care about your employees, but only the money you will make. Do your managers go out in this weather to manage for hours at a time? Unacceptable and horrible. Do better! We can place our orders at the window!!! Maybe we should have the TV stations come out to see what you all are doing!
Atmosphere: 1
Service: 1
KD Booker
Customer service was a 10 today (1/13/26). A gentleman by the name of Terry (per the receipt) gave the best customer service I've ever received at a fast food place. Super professional, friendly, great eye contact. The food was hot, fresh, and quickly served, very short wait. I went inside because the drive thru line was long. Now if we could just clone him because the customer strive was top tier.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac \u0026 Cheese, Grilled Nuggets
This location is a great place to sit and eat. The manager is awesome along with her staff. They greeted us coming in and leaving out. I love how friendly and polite they all are here. The wait time was short, and the store is clean. I will come to this location more often. Thank you all for a great experience.
We ordered from the chick fila in Mayfield hts. 1. We had to pull up and wait an additional 10-15 minutes for our food after being in line for 20 minutes.
2. After all of that our order was wrong and of course the location is no closed.
3. This is by far the worst experience I have ever had at chick fila
4. This experience is upsetting and frustrating
Atmosphere: 1
Food: 1
Service: 1
Too close to home. The wife has a ton of points for free stuff
Atmosphere: 5
Food: 5
Service: 5
Very slow drive thru service at breakfast time
Atmosphere: 4
Food: 4
Service: 3
Arrr, Chick-fil-A be a legendary port o’ call for any hungry sailor! The chicken be consistently hot, juicy, and seasoned just right, with flavors ye can trust every voyage. What truly sets this galley apart be the crew—fast, polite, and always smilin’, makin’ every visit feel smooth as calm seas. The place be spotless, the service be swift, and the experience be downright pleasant from start to finish. Five parrots out of five! 🦜🦜🦜🦜🦜 — From the strangest reviewer in the seas, forever answerin’ the call of the chicken!
Atmosphere: 5
Food: 5
Service: 5
Always on point
Atmosphere: 5
Food: 5
Service: 5
You do not often find a fast food restaurant where you are greeted when you walk in, thanked when you have ordered or have someone stop at the table to see if everything is alright. Top notch staff with great pride and training. Kudos to all.
Atmosphere: 5
Food: 5
Service: 5
this location is highly unprofessional, as well as violating several child labor, and work labor law. They have children high schoolers standing outside in 6° weather in a arctic storm taking orders.
Atmosphere: 1
Exceptional service! Brian & Charles the whole staff went above and beyond! I will definitely visit this location again!
Thank you!!!
Why would you have your employees outside in twenty degree weather and this windy outside? You don't care about your employees, but only the money you will make. Do your managers go out in this weather to manage for hours at a time? Unacceptable and horrible. Do better! We can place our orders at the window!!! Maybe we should have the TV stations come out to see what you all are doing!
Atmosphere: 1
Service: 1
Customer service was a 10 today (1/13/26). A gentleman by the name of Terry (per the receipt) gave the best customer service I've ever received at a fast food place. Super professional, friendly, great eye contact. The food was hot, fresh, and quickly served, very short wait. I went inside because the drive thru line was long. Now if we could just clone him because the customer strive was top tier.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac \u0026 Cheese, Grilled Nuggets
Restaurantji Recommends
This location is a great place to sit and eat. The manager is awesome along with her staff. They greeted us coming in and leaving out. I love how friendly and polite they all are here. The wait time was short, and the store is clean. I will come to this location more often. Thank you all for a great experience.
Atmosphere: 5
Food: 5
Service: 5
Best chick fil a in Ohio
Atmosphere: 5
Food: 5
Service: 5
Friendly staff and the order is always accurate
Atmosphere: 5
Food: 5
Service: 5
Chick Filet is always good. Love the Original.
Atmosphere: 5
Food: 5
Service: 5
Very busy and some confusion on taking order
Atmosphere: 2
Food: 3
Service: 2
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