Jimmy John's
1314 SOM Ctr Rd, Mayfield Heights
(440) 446-9500
Recent Reviews
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I visit this location often
Today the cashier was very nice.
The sandwich maker?????
I was the only customer in the store.
My sandwich was full of lettuce and NOT the extra mayo I asked for🤨🤨😐
I will be checking my sandwich BEFORE I walk out from today forward
NOT feeling a terrible sandwich TODAY💯💯🥴😔
Atmosphere: 5
Food: 3
Service: 1
Initially when I went to the place to ask questions about different party packages, Sean was very helpful and informative. My order was ready on time after ordering it online. Upon picking up the order, Sean was there and shared he prepared the order. My coworkers and I enjoyed the sandwiches at our Christmas party!!Thank You Sean for great customer service and being proficient!!
Atmosphere: 5
Food: 5
Service: 5
Good to have during road trip easy quick clean. Though some attitude which was not needed but otherwise very nice.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Beach Club, Italian Night Club, Lobster Seafood Salad Sub, Giant 4 Turkey Tom
She knows exactly what I want
Atmosphere: 5
Food: 4
Service: 5
I had an interview 1pm-1:45pm at Jimmy John’s. It’s been 2 days since so I called in regards of my interview. I called Twice to reach a manager both employees disconnected the phone both times. I call a 3rd time and explained the inconvenience to an employee who then finally gave the phone to the manager. As I’m trying to explain my reasoning for calling The Manager interrupts me mid sentence and goes “HEY… we’re in the middle of lunch.. Our busiest time of the day, I’m gonna have to let u go” then hangs up on me without really knowing what I’m calling for. Ya’ll Just lost a potential employee and will remain understaffed with attitudes like that.
Service: 1
by far **the worst** jimmy john's i have ever been to. DISGRACE. The sandwich boy was so rude and unwelcoming. I asked for extra and PAID for extra and he gave me bread and lettuce as if it's coming from his paycheck..
Atmosphere: 1
Food: 1
Service: 1
I come here for lunch quite often and staff is always very friendly and good is always tasty!
Atmosphere: 5
Food: 5
Service: 5
Always great food and great staff.
Atmosphere: 5
Food: 5
Service: 5
Freaky fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salami
I just ordered the Italian Night club sandwich for lunch at this location & it was DELICIOUS!!!!!! It was so fresh, neatly prepared, everything I ordered was in the bag ready to go and the staff was friendly. I definitely recommend for a nice quick lunch 😊
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I just ordered the Italian Night club sandwich for lunch at this location & it was DELICIOUS!!!!!! It was so fresh, neatly prepared, everything I ordered was in the bag ready to go and the staff was friendly. I definitely recommend for a nice quick lunch ?
Atmosphere: 5
Food: 5
Service: 5
I ordered the Tuna Club combo. It was made fresh and quick. The lady was very friendly.
Atmosphere: 4
Food: 4
Service: 5
Parking: Asked for two subs got a sandwich and a sub made the same way didn’t even get what I wanted and had to go to subway to get food
Atmosphere: 1
Food: 1
Service: 1
Parking: Asked for two subs got a sandwich and a sub made the same way didn’t even get what I wanted and had to go to subway to get food
Atmosphere: 1
Food: 1
Service: 1
We waited 40 minutes for them to make 5 subs on an online order… so much for fast. Refused to give us a refund and offered us a five dollar discount on a future order but gave us no coupon or any way to redeem this.
Service: 1
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