Went to grab a bowl from this place today, was asking them how their day was if they were busy you know small talk and the girl was completely standoofish and unpersonable. But that’s ok you never know what kind of day someone’s having. Even left them a tip! Left and my bowl accidentally dropped on the ground later. Called them letting them know I can bring it back it’s just completely open inside the bag so they don’t think I’m lying or anything right, I have proof. She was offering no options for me. I was the one offering her options for what she can possibly do! I asked if they can remake it, no. If they can give me a refund, no. All they offered was a small smoothie in its place when I payed like $12 for this bowl. Mistakes happen, it dropped on the floor what am I supposed to do. I was so courteous and nice to them and even tipped and they offered me no help whatsoever.. horrible customer service
Gerleena “Leena” Calhoun
Rude customer service rude manager. Everything is poor at this location since the new owner took over.
Reggie PETTIS
New management suck rips people off with refreshers
Icee Johnson
Mango strawberry recharge
Young Strizzle
By far the best smoothie place around. This particular one is always clean, friendly, and most importantly professional! I strongly recommend Smoothie King, especially the Mayfield location.
Atmosphere: 5
Food: 5
Service: 5
Gordon Oliver
First time Customer, will return.
Atmosphere: 5
Food: 5
Service: 5
Big Dog
I’ve been coming here every day ( workday ) for over a year and this place has always been the best… until recently… they have an entire new staff and it just isn’t the same.. I left today without my smoothie because they couldn’t apply my discount t that I’ve earned from spending so much money there smh.. guess I’ll have to find another location now
Brittany Smith
We stopped here today 08/27/24 around 2pm. The employees were literally on the phone while preparing orders and the music was way too load. The smoothies were not made correctly. Unacceptable!!!!!
Atmosphere: 1
Food: 1
Service: 1
Leah Jones
I come here a lot for my husband and myself. The cashiers are always sweet, but there’s a newer girl here who has messed up my order along with my husbands order. She overcharged us both times. She’s currently on FaceTime with someone, and I can’t help but think that because she’s been distracted, that was the reason for the mess up. The other worker immediately handled the issue in a very professional manner, which I am grateful for. This is a great smoothie shop, but the newer workers need more training, especially on the register.
Babaria Tirth
The employees are very courteous and efficient. The palce is well maintained and clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pure Recharge Mango Strawberry
We stopped here today 08/27/24 around 2pm. The employees were literally on the phone while preparing orders and the music was way too load. The smoothies were not made correctly. Unacceptable!!!!!
Taylor Ross
Friendly staff and great smoothie!
Atmosphere: 5
Food: 5
Service: 5
Amer Ahmad
Smoothie King in Mayfield Heights deserves five stars! I ordered the Original High Protein Banana online, and it was absolutely delicious and filling. With 40g of protein, it’s perfect for a post-workout boost. The smoothie was creamy and flavorful, and the price was fair for the quality and protein content. The online ordering process was seamless, and my order was ready quickly. The staff was friendly and efficient, making the experience even better. Highly recommend this spot for anyone looking for a tasty and nutritious smoothie!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original High Protein Banana
Tina Affum
Not sure exactly how they last! They close twenty minutes early. I haven't been here in a long time.Because the last time I had a shake here it wasn't Blended well. I thought, "it's been a couple years why not give it another try." Nope! Hours operation or not hours of operation, but the time when the workers leave.
Service: 1
Scorn
I love this smoothie place out of most. It tastes so fresh and healthy, the service is always nice and pleasant and patient.
Went to grab a bowl from this place today, was asking them how their day was if they were busy you know small talk and the girl was completely standoofish and unpersonable. But that’s ok you never know what kind of day someone’s having. Even left them a tip! Left and my bowl accidentally dropped on the ground later. Called them letting them know I can bring it back it’s just completely open inside the bag so they don’t think I’m lying or anything right, I have proof. She was offering no options for me. I was the one offering her options for what she can possibly do! I asked if they can remake it, no. If they can give me a refund, no. All they offered was a small smoothie in its place when I payed like $12 for this bowl. Mistakes happen, it dropped on the floor what am I supposed to do. I was so courteous and nice to them and even tipped and they offered me no help whatsoever.. horrible customer service
Rude customer service rude manager. Everything is poor at this location since the new owner took over.
New management suck rips people off with refreshers
Mango strawberry recharge
By far the best smoothie place around. This particular one is always clean, friendly, and most importantly professional! I strongly recommend Smoothie King, especially the Mayfield location.
Atmosphere: 5
Food: 5
Service: 5
First time Customer, will return.
Atmosphere: 5
Food: 5
Service: 5
I’ve been coming here every day ( workday ) for over a year and this place has always been the best… until recently… they have an entire new staff and it just isn’t the same.. I left today without my smoothie because they couldn’t apply my discount t that I’ve earned from spending so much money there smh.. guess I’ll have to find another location now
We stopped here today 08/27/24 around 2pm. The employees were literally on the phone while preparing orders and the music was way too load. The smoothies were not made correctly. Unacceptable!!!!!
Atmosphere: 1
Food: 1
Service: 1
I come here a lot for my husband and myself. The cashiers are always sweet, but there’s a newer girl here who has messed up my order along with my husbands order. She overcharged us both times. She’s currently on FaceTime with someone, and I can’t help but think that because she’s been distracted, that was the reason for the mess up. The other worker immediately handled the issue in a very professional manner, which I am grateful for. This is a great smoothie shop, but the newer workers need more training, especially on the register.
The employees are very courteous and efficient. The palce is well maintained and clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pure Recharge Mango Strawberry
Restaurantji Recommends
We stopped here today 08/27/24 around 2pm. The employees were literally on the phone while preparing orders and the music was way too load. The smoothies were not made correctly. Unacceptable!!!!!
Friendly staff and great smoothie!
Atmosphere: 5
Food: 5
Service: 5
Smoothie King in Mayfield Heights deserves five stars! I ordered the Original High Protein Banana online, and it was absolutely delicious and filling. With 40g of protein, it’s perfect for a post-workout boost. The smoothie was creamy and flavorful, and the price was fair for the quality and protein content. The online ordering process was seamless, and my order was ready quickly. The staff was friendly and efficient, making the experience even better. Highly recommend this spot for anyone looking for a tasty and nutritious smoothie!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original High Protein Banana
Not sure exactly how they last! They close twenty minutes early. I haven't been here in a long time.Because the last time I had a shake here it wasn't Blended well. I thought, "it's been a couple years why not give it another try." Nope! Hours operation or not hours of operation, but the time when the workers leave.
Service: 1
I love this smoothie place out of most. It tastes so fresh and healthy, the service is always nice and pleasant and patient.
Atmosphere: 4
Food: 5
Service: 5
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