Horrible service. The employee was incredibly rude which is whatever. after waiting 15 minutes for my order, the burger wasn't even made right! There wasnt even anybody else in line
CALVIN STREETER
What has happened to drive thru. It's slower than ever. It was not this slow when it was created. Tech has improved. How hard can this be.
Food: 5
Service: 4
Dawn Murphy
If I could give 0 I would have! They would rather yell for someone else to come take your order than just take it themselves. Waited 5 minutes then left without ordering! Don’t go here you will leave hungry and irritated!
Jen Grubiss
Rude staff, cold food, out of all sauces. Will not be going back ever again. If you like Wendy's, GO TO A DIFFERENT LOCATION.
Carmela Sara
Just ordered a kid’s meal on the drive thru. Drove back and asked why there is no toy. She told us they run out and go to Target to get one. Today is August 7. 6pm whoever is on duty at drive thru at this time is very rude and needs to be written up.
Atmosphere: 1
Food: 3
Richard Wiles
They locked the doors and stated the counter register wasn't working and we had to go through the drive through since register there was working. We were on motorcycles. They said they would not take our order and let us sit down to eat. Incredible rude, unprofessional and lazy. Before we left one of their friends pulled in and they let him in to take an order and eat. Do not go to this Wendy's. They have quite the attitudes and evidently not paid to care.
Atmosphere: 1
Service: 1
PYT7
Rude Staff & Manager – Avoid This Wendy’s!
I stopped by the Wendy’s at SOM Center & Mayfield and ordered drive‑thru. I asked for an item clearly listed on the menu, but instead of taking my order, the staff got rude—and even the manager joined in. They refused to take my order and shut the window in my face. Absolutely unacceptable service and total disrespect. This level of customer service is completely unprofessional. I’d strongly advise steering clear of this location.
Atmosphere: 1
Food: 1
Service: 1
Nick
Everything I go there so.erhing is wrong . Employees act like they don't want to take an order. Last night my fries were hard and disgusting. The oil needs to be cleaned. My Chilli didn't come with sour cream
Atmosphere: 1
Food: 1
Service: 1
Matthew Millar
I know it's fast food, and I don't expect much from a Wendy's, but when the person has an attitude right out the gate in the drive through, they need canned. Fast food work isn't fun, but I'm a friendly person and didn't need that attitude. Get better staff.
I don’t know who works 3rd shift here but they need to be fired they’re clearly lazy there’s no reason every time I order food from here something is always missing
Timothy Witten
Wanted an oreo frosty didn't have it was told to try the pop tart one lol I hate pop tarts I tried it anyway 🥰I went back and brought another 🤣😂 #welistendontjudgeme 🤣🤣
Atmosphere: 5
Food: 4
Service: 4
K S
Waited about a half hour for nobody to take our order, walked out. These folks are in no hurry whatsoever.
Atmosphere: 1
Food: 1
Service: 1
James Strawser
Doors locked with people working to prevent customer orders Thanks for wasting my time as I do not wish to eat in my car. Went to McDonald's in Mayfield instead.
Atmosphere: 1
Food: 1
Service: 1
Addison Beck
I went through the drive through and I was trying to pull up what I wanted to make sure I got everything and I got screamed at by the worker and then they forgot 3 of our sandwiches. Overall not a good place
Horrible service. The employee was incredibly rude which is whatever. after waiting 15 minutes for my order, the burger wasn't even made right! There wasnt even anybody else in line
What has happened to drive thru. It's slower than ever. It was not this slow when it was created. Tech has improved. How hard can this be.
Food: 5
Service: 4
If I could give 0 I would have! They would rather yell for someone else to come take your order than just take it themselves. Waited 5 minutes then left without ordering! Don’t go here you will leave hungry and irritated!
Rude staff, cold food, out of all sauces. Will not be going back ever again. If you like Wendy's, GO TO A DIFFERENT LOCATION.
Just ordered a kid’s meal on the drive thru. Drove back and asked why there is no toy. She told us they run out and go to Target to get one. Today is August 7. 6pm whoever is on duty at drive thru at this time is very rude and needs to be written up.
Atmosphere: 1
Food: 3
They locked the doors and stated the counter register wasn't working and we had to go through the drive through since register there was working. We were on motorcycles. They said they would not take our order and let us sit down to eat. Incredible rude, unprofessional and lazy. Before we left one of their friends pulled in and they let him in to take an order and eat.
Do not go to this Wendy's. They have quite the attitudes and evidently not paid to care.
Atmosphere: 1
Service: 1
Rude Staff & Manager – Avoid This Wendy’s!
I stopped by the Wendy’s at SOM Center & Mayfield and ordered drive‑thru. I asked for an item clearly listed on the menu, but instead of taking my order, the staff got rude—and even the manager joined in. They refused to take my order and shut the window in my face. Absolutely unacceptable service and total disrespect. This level of customer service is completely unprofessional. I’d strongly advise steering clear of this location.
Atmosphere: 1
Food: 1
Service: 1
Everything I go there so.erhing is wrong . Employees act like they don't want to take an order. Last night my fries were hard and disgusting. The oil needs to be cleaned. My Chilli didn't come with sour cream
Atmosphere: 1
Food: 1
Service: 1
I know it's fast food, and I don't expect much from a Wendy's, but when the person has an attitude right out the gate in the drive through, they need canned. Fast food work isn't fun, but I'm a friendly person and didn't need that attitude. Get better staff.
Atmosphere: 1
Food: 1
Service: 1
Fresh food and fast service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I don’t know who works 3rd shift here but they need to be fired they’re clearly lazy there’s no reason every time I order food from here something is always missing
Wanted an oreo frosty didn't have it was told to try the pop tart one lol I hate pop tarts I tried it anyway 🥰I went back and brought another 🤣😂 #welistendontjudgeme 🤣🤣
Atmosphere: 5
Food: 4
Service: 4
Waited about a half hour for nobody to take our order, walked out. These folks are in no hurry whatsoever.
Atmosphere: 1
Food: 1
Service: 1
Doors locked with people working to prevent customer orders Thanks for wasting my time as I do not wish to eat in my car. Went to McDonald's in Mayfield instead.
Atmosphere: 1
Food: 1
Service: 1
I went through the drive through and I was trying to pull up what I wanted to make sure I got everything and I got screamed at by the worker and then they forgot 3 of our sandwiches. Overall not a good place
Food: 1
Service: 1
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