Second chance and failed again. Wings undercooked and not any sauce, again. I get wingstop all the time from mentor and Painesville and it’s delicious, my fav! Zero stars mayfield! Call mentor/Painesville ask them how to cook wings.
Food: 1
For Lady Liberty
I just had to come on here and wright a review. I walked into the mayfield hrs wingstop around 10:30 pm and ordered a small fry and ranch. Not only were the fries hot but they were seasoned perfectly and the young man (I wish I knew his name) came and delivered the fries to my car with out me even asking or expecting that. Managers look at your camera at 10:34- 10:38pm and figure out who Thai young man is and give him a raise please. Food quality on 10. Thank you wing stop.
Atmosphere: 5
Food: 5
Service: 5
Tim Henry
Horrible service. Multiple wrong orders. And your food will be thrown away if you don't arrive exactly at your pick up time. Don't waste your money because they don't care at all
Update: Weeks later I have still not been refunded or heard a response from the email they tell you to contact. Is your entire corporation a scam, are you blatant thieves, or is the food so bad you have to steal peoples money and the ghost them. Screw Wingstop and this location specifically.
Atmosphere: 1
Food: 1
Service: 1
Sarah Bound
I put in an online order at 4:23pm to pickup at 5:45pm. Got to the restaurant at 5:48pm. They were all standing around talking. They had not even started my order. I finally lost my patience at 6:15 when I was still waiting for my order. Tried to get a drink, but no ice in the machine and no carbonation. When I said something about how long it was taking I was immediately met with a nasty attitude. Will never go to this location again. Employees are lazy and rude!
Jessica Michelle
The chicken was well done, which I liked but no sauce really. It was dry. The service was ok. Could be better.
April Deditch
Made to order, tons of flavors, homemade ranch is to die for
Maddie Clark
Come here only if you want to waste at least 30 mins of your life waiting and get mediocre food!
This was my second time coming here after moving to the area. The first being on March 15th & again today. Both times I showed up on time for my online orders, my food took 30+ mins past “ready for carryout” time and was not that tasty. (Both times were small orders for two people)
The service is super slow, the dining room is a mess, multiple patrons waiting long for their food, & the staff has bad customer service. It seems like everyone is in 0.5x speed.
I love Wingstop but this location needs some fixing if they want my money again!
Devin Goodrich
I will not be returning and will gladly spend my money at a business that values its customers.
The employees look, act, and talk to you like they’re miserable, and unfortunately, they treat you the same way. The dining area was filthy, my order was incorrect, and to top it off, my fries and wings were undercooked. Overall, a disappointing experience from start to finish.
There was a young lady that was working the cash register on the night of March 26th. My husband is very ill and I'm having a rough time. I am not well myself. The hospital didn't sent him food that night. He told me to home. I had to see her ate something. I know he love wings. I had never been to wing stop she was very busy. But she took time to help me with my order. Her kindness was so appreciated.
Krystal W
Everytime I come in here the place is so dirty, the employees don't want to acknowledge you or get your orders that are ready right on the shelf behind them. And I find it so gross that they have the doordash drivers filling people's drinks. These drivers are not food service workers that are supposed to be washing their hands. There's way better places to get wings in the area.
Tony Faralli
Ordered online only to get a call later saying they don't have what I ordered and that I could cancel online. I can't cancel online. What a nightmare!
Mark Angus
Busy traffic bad Mayfield neighborhood but Yummm
Jori
my boneless were cold and were not entirely sauced. my fries were small and short, very bottom of the bag
Second chance and failed again. Wings undercooked and not any sauce, again. I get wingstop all the time from mentor and Painesville and it’s delicious, my fav! Zero stars mayfield! Call mentor/Painesville ask them how to cook wings.
Food: 1
I just had to come on here and wright a review. I walked into the mayfield hrs wingstop around 10:30 pm and ordered a small fry and ranch. Not only were the fries hot but they were seasoned perfectly and the young man (I wish I knew his name) came and delivered the fries to my car with out me even asking or expecting that. Managers look at your camera at 10:34- 10:38pm and figure out who Thai young man is and give him a raise please. Food quality on 10. Thank you wing stop.
Atmosphere: 5
Food: 5
Service: 5
Horrible service. Multiple wrong orders. And your food will be thrown away if you don't arrive exactly at your pick up time. Don't waste your money because they don't care at all
Update: Weeks later I have still not been refunded or heard a response from the email they tell you to contact. Is your entire corporation a scam, are you blatant thieves, or is the food so bad you have to steal peoples money and the ghost them. Screw Wingstop and this location specifically.
Atmosphere: 1
Food: 1
Service: 1
I put in an online order at 4:23pm to pickup at 5:45pm. Got to the restaurant at 5:48pm. They were all standing around talking. They had not even started my order. I finally lost my patience at 6:15 when I was still waiting for my order. Tried to get a drink, but no ice in the machine and no carbonation. When I said something about how long it was taking I was immediately met with a nasty attitude. Will never go to this location again. Employees are lazy and rude!
The chicken was well done, which I liked but no sauce really. It was dry. The service was ok. Could be better.
Made to order, tons of flavors, homemade ranch is to die for
Come here only if you want to waste at least 30 mins of your life waiting and get mediocre food!
This was my second time coming here after moving to the area. The first being on March 15th & again today. Both times I showed up on time for my online orders, my food took 30+ mins past “ready for carryout” time and was not that tasty. (Both times were small orders for two people)
The service is super slow, the dining room is a mess, multiple patrons waiting long for their food, & the staff has bad customer service. It seems like everyone is in 0.5x speed.
I love Wingstop but this location needs some fixing if they want my money again!
I will not be returning and will gladly spend my money at a business that values its customers.
The employees look, act, and talk to you like they’re miserable, and unfortunately, they treat you the same way. The dining area was filthy, my order was incorrect, and to top it off, my fries and wings were undercooked. Overall, a disappointing experience from start to finish.
Food was so fresh and staff was so nice!
Good service and food
Restaurantji Recommends
There was a young lady that was working the cash register on the night of March 26th. My husband is very ill and I'm having a rough time. I am not well myself. The hospital didn't sent him food that night. He told me to home. I had to see her ate something. I know he love wings. I had never been to wing stop she was very busy. But she took time to help me with my order. Her kindness was so appreciated.
Everytime I come in here the place is so dirty, the employees don't want to acknowledge you or get your orders that are ready right on the shelf behind them. And I find it so gross that they have the doordash drivers filling people's drinks. These drivers are not food service workers that are supposed to be washing their hands. There's way better places to get wings in the area.
Ordered online only to get a call later saying they don't have what I ordered and that I could cancel online. I can't cancel online. What a nightmare!
Busy traffic bad Mayfield neighborhood but Yummm
my boneless were cold and were not entirely sauced. my fries were small and short, very bottom of the bag
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