I ordered deliver, i got the notification that my food was “on its way” and it took AN HOUR to arrive after it left the the store. I live 1 minute away and my food rode around in a mini van for an hour. I called for an update and the staff was pretty rude. And by the time it arrived it was ice cold, and my stupid self still ate it and got food poisoning
Edit: notice how in their response, they acknowledged the delay and the staff but completely ignored the food poisoning part. Been in extreme pain and constant diarrhea for 3 days since eating that meal.
Atmosphere: 1
Food: 1
Service: 1
Suzie Q
Absolutely scrumptious pizza and Caesar salad! Fast, friendly service (thanks, Mike!)
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Jason Kitts
It was great
Atmosphere: 5
Food: 5
Service: 5
Brian Smith
Hey marcos this is garbage here is a comparison from the web site to actual chicken club sub i received .. not even close do better
Devin Frase
Never want to judge off one interaction, but multiple times the old guy at the counter is either rude, or just tries to skip over you in line.
Atmosphere: 1
Service: 1
Carmen Berger
Great for take out pizza. The cheese was gooey just like pizza used to be. My hubs is obsessed.
Food: 5
dave dubsky jr
Ordered pizza at 9:44pm. Estimated delivery time says 10:14. Tried to track order from link and email. It would not work. Called the store directly at 10:44 pm. The employee said my pizza was out for delivery. At 10:57 I got a text to say my pizza was out for delivery, provided a text link to track. The text link took me to a door dash link. The door dash driver had not even started heading to the store yet to pick up the pizza which Marcos employee informed me it was out for delivery 15 minutes beforehand. The order is supposed to be delivered at 11:22pm, original time of 10:14 and their employees flat out lied and said my order was being delivered, even though it had not been picked up by a third party service yet. I havent ordered from Marcos in years, and will not again. Complete trash
Service: 1
Kylie Tonelli
I love Marcos Pizza but unfortunately I don’t think I’ll be ordering from here anymore. The last 3 times I have ordered, it has taken over an hour to get my food. The estimate is always 30 minutes. I ordered my pizza at 5:27, I got the “baking” email at 5:31, and it didn’t leave the store until 6:17. My house is less than 10 minutes away and it took 25 minutes to get to me. It was barely warm when it arrived. I love the pizza itself but waiting over an hour for it is insane.
Food: 3
Service: 2
Kevin Mahoney
Always great food
Atmosphere: 5
Food: 5
Service: 5
Brett T
Consistency seems to be the hardest thing to obtain in Medina pizza. Sadly, Marco’s must be included. If you try making your own pizza with three toppings it’s either perfect or incredibly undercooked and floppy, toppings all over your plate. Marco’s used to be so dependable which saddens me. In the end though, it cooks great when we reheat it the next day.
The quality at Marcos pizza in Medina is awesome. Fast service, great tasting pizza, and never have to worry about getting cheated on the toppings. Even if this place tasted terrible (which it doesn’t), the kindness and amazing employees would make up for it. My foot is broken so when I hopped in there on crutches, Josh was working the front end. He got the door for me, took out my pizza to my car without asking, and was extremely kind. Give Josh a raise and keep making some awesome pizza.
Atmosphere: 5
Food: 5
Service: 5
Tara Azin
⭐️⭐️⭐️⭐️⭐️It was my first time to come here and have a pizza with my family,the pizza was amazing.the staff were very friendly and welcoming. Now I can’t think of getting my pizza from anywhere else. try it and you will love it.
Jamie Charlton
We love this pizza! We have quite a few pizza places that we pass daily near our house and yet we continue to order from Marcos even though it's 9 miles away. Always yummy pizza and their sales can't be beat honesty. Iam sitting here typing this with one hand and have Marco's pizza in the other LOL. I'd take a pictures however like usual, there's not much left. Thumbs up to Marco's :)
Barnaby Cat
It's my favorite pizza+other in Medina with all consideration of price, taste, amount, speed. It's only happened once before in 15 years but today (1-Mar-25) when the pizza was wrong, they fixed it. The other time was close enough so I didn't bother them about it-- it just had a thin crust (which is good too) instead of a regular crust. I've never ordered anything like it before but a crewwoman gave me a cinnamon desert type thing after the fix so I'm actually happy to try it.
I don't regularly get takeout/delivery (maybe once a month) but when I do it's usually there sans other people or myself wanting something else. The surety that I'm not going to be disappointed is a big reason why.
Tiffany M
They had a fundraiser night for the local middle school. They were amazing even though they were short staff. The food was amazing. Thank you!!
I ordered deliver, i got the notification that my food was “on its way” and it took AN HOUR to arrive after it left the the store. I live 1 minute away and my food rode around in a mini van for an hour. I called for an update and the staff was pretty rude. And by the time it arrived it was ice cold, and my stupid self still ate it and got food poisoning
Edit: notice how in their response, they acknowledged the delay and the staff but completely ignored the food poisoning part. Been in extreme pain and constant diarrhea for 3 days since eating that meal.
Atmosphere: 1
Food: 1
Service: 1
Absolutely scrumptious pizza and Caesar salad! Fast, friendly service (thanks, Mike!)
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
It was great
Atmosphere: 5
Food: 5
Service: 5
Hey marcos this is garbage here is a comparison from the web site to actual chicken club sub i received .. not even close do better
Never want to judge off one interaction, but multiple times the old guy at the counter is either rude, or just tries to skip over you in line.
Atmosphere: 1
Service: 1
Great for take out pizza. The cheese was gooey just like pizza used to be. My hubs is obsessed.
Food: 5
Ordered pizza at 9:44pm. Estimated delivery time says 10:14. Tried to track order from link and email. It would not work. Called the store directly at 10:44 pm. The employee said my pizza was out for delivery. At 10:57 I got a text to say my pizza was out for delivery, provided a text link to track. The text link took me to a door dash link. The door dash driver had not even started heading to the store yet to pick up the pizza which Marcos employee informed me it was out for delivery 15 minutes beforehand. The order is supposed to be delivered at 11:22pm, original time of 10:14 and their employees flat out lied and said my order was being delivered, even though it had not been picked up by a third party service yet. I havent ordered from Marcos in years, and will not again. Complete trash
Service: 1
I love Marcos Pizza but unfortunately I don’t think I’ll be ordering from here anymore. The last 3 times I have ordered, it has taken over an hour to get my food. The estimate is always 30 minutes. I ordered my pizza at 5:27, I got the “baking” email at 5:31, and it didn’t leave the store until 6:17. My house is less than 10 minutes away and it took 25 minutes to get to me. It was barely warm when it arrived. I love the pizza itself but waiting over an hour for it is insane.
Food: 3
Service: 2
Always great food
Atmosphere: 5
Food: 5
Service: 5
Consistency seems to be the hardest thing to obtain in Medina pizza. Sadly, Marco’s must be included. If you try making your own pizza with three toppings it’s either perfect or incredibly undercooked and floppy, toppings all over your plate. Marco’s used to be so dependable which saddens me. In the end though, it cooks great when we reheat it the next day.
Atmosphere: 3
Food: 2
Service: 4
Restaurantji Recommends
The quality at Marcos pizza in Medina is awesome. Fast service, great tasting pizza, and never have to worry about getting cheated on the toppings. Even if this place tasted terrible (which it doesn’t), the kindness and amazing employees would make up for it. My foot is broken so when I hopped in there on crutches, Josh was working the front end. He got the door for me, took out my pizza to my car without asking, and was extremely kind. Give Josh a raise and keep making some awesome pizza.
Atmosphere: 5
Food: 5
Service: 5
⭐️⭐️⭐️⭐️⭐️It was my first time to come here and have a pizza with my family,the pizza was amazing.the staff were very friendly and welcoming. Now I can’t think of getting my pizza from anywhere else. try it and you will love it.
We love this pizza! We have quite a few pizza places that we pass daily near our house and yet we continue to order from Marcos even though it's 9 miles away. Always yummy pizza and their sales can't be beat honesty. Iam sitting here typing this with one hand and have Marco's pizza in the other LOL. I'd take a pictures however like usual, there's not much left.
Thumbs up to Marco's :)
It's my favorite pizza+other in Medina with all consideration of price, taste, amount, speed. It's only happened once before in 15 years but today (1-Mar-25) when the pizza was wrong, they fixed it. The other time was close enough so I didn't bother them about it-- it just had a thin crust (which is good too) instead of a regular crust. I've never ordered anything like it before but a crewwoman gave me a cinnamon desert type thing after the fix so I'm actually happy to try it.
I don't regularly get takeout/delivery (maybe once a month) but when I do it's usually there sans other people or myself wanting something else. The surety that I'm not going to be disappointed is a big reason why.
They had a fundraiser night for the local middle school. They were amazing even though they were short staff. The food was amazing. Thank you!!
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