McDonald's
5867 Wooster Pike, Medina
(330) 723-6096
Recent Reviews
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Food is always hot đ„”
Atmosphere: 4
Food: 5
Service: 4
Itâs way overpriced for the area!! Burbank is so much cheaper
Convenient location. Typical McDonald's
Atmosphere: 4
Food: 3
Service: 4
Do not waste your time here. Took three trys just to get my food ordered. Finally someone took over and got it the first time. A large ranch snack wrap meal with two mcchickens. I get it new people need trained. Assuming the new person was taking the money as they couldn't count money either. Moving on, Get to the food window and of corse I'm met with a small drink. At this point I let it go because just want to go home. So after sitting at that window for 5 mins they make me drive around the building and wait. 10 mins go by and finally someone's coming. Oh wait it's not my order. But yet I'm the only sitting at the pull around. 3 mins later someone else comes out. They come with one snack wrap and a mcchicken that is spicy. So now I give them the receipt well be right back. 2 mins later someone new comes running with the same food and trys dropping it and running. Quickly I see it says Becky on the name like this isn't mine. Well what did you order can I see your slip. I just gave it to the last person who came out. But it's as listed above. I'll be right back. 3 more mins go by and a different person comes out and guess what still not the right amount of food but it was close. I said I'm just missing a wrap and a mcchicken. So finally after 30 mins and about 40 cars through the drive thru I finally get all my food only to be cold most likely because the fries and food were the same going back and forth. I just decided to cut my losses and said I'll never be back here again.
Atmosphere: 1
Food: 2
Service: 1
Terrible drive thru service. I waited 17 minutes to get my food from the time of order. Consistently like this. Wont go back anymore
Atmosphere: 3
Food: 3
Service: 1
Apparently this is extra pickle and mustard...
Atmosphere: 3
Food: 2
Service: 3
Worst mcdonald's ever can't even get you cups of pop while you wait 20 minutes for food won't be back
Atmosphere: 1
Food: 1
Service: 1
Fast service, hot food.
Food: 5
Service: 5
Really good McDonaldâs location. The food was fresh and the service was good. Restaurant and bathrooms were clean when I was there. Kind of impressed lol
Atmosphere: 5
Food: 5
Service: 5
The girl working the pay window with the colored hair on May 6 at 5:15 PM really needs to work on her customer service skills. When I pulled up to the speaker to order, she told me to wait a moment. Ok, thatâs fine. But then 3 cars in the other lane who got there after me were able to order while I was just sitting there. I then asked âhelloâ? And she told me to wait yet again! Why is the other lane getting all the attention?! After ordering, I pull up to the window to pay and she does not say a word to me. No âhiâ, no confirming my order or my total, no âhave a nice dayâ, nothing. This isnât the first time Iâve had this issue with her. She needs a major attitude adjustment.
Restaurantji Recommends
One 10pc order of chicken nuggets, one small shake, one fish sandwich, one medium fries... $19.26...unfreakinbelievable. And the food was barely warm. Won't be back.
Food: 1
Service: 3
Service was good food was hot. I havenât saw a play place in so long it was nice to hear the laughter and kids running all over the place.
Atmosphere: 5
Food: 3
Service: 3
Just want to say Thank you to the young man working drive thru window today (03.17.24 @ 9:30am)... for great customer service...
..as I was picking up my order I thought I had coffee on it (I've clicked Re-Order on app and this particular one didn't have drink).. he without questions asked me what coffee I would like - although i offered to pay for it he said not to worry...
... sometimes things aren't about the $2 coffee... but being a human being and fixing situation.. small gestures go a long way..
Service: 5
Nothing is worse than chicken nuggets and no sauce itâs not hard
Okay seriously this used to be the best McDonaldâs in Medina. Ever since Taco Bell and Dunkin came into play they have sucked. How do you mess up fries and chicken nuggets?! My fries are stale, hard and cold. My chicken nuggets are cold and flimsy, no crisp to them at all. And there was no ranch in the bag?! The only thing they could make right was a caramel sundae by putting an actual good amount of caramel in it. This is truly sad. My food shouldnât be cold when I am 2 minutes down the road.
Atmosphere: 3
Food: 1
Service: 3
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