Nice place to go with kids.Kid-friendliness: Place to play.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Mcnuggets, Sandwich, Fries, Cheeseburger, Big Mac
pete sergent
Drive-thru always pulling people ahead even though there should be no reason for it because I worked there before and I know that the food should be out not having to wait for it for 10 minutes then other people behind us getting their food and
Everyone had to pull up in a line and wait for their food. Had to wait for at least 20 minutes before I recieved my order. Workers did not know the orders and had to take my receipt back into the mcdonalds. Would not come here again.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Fries
JakeKet (jakeket88)
Sandwiches came with 2 bottom buns. It was slow.Edit: Went to this mcdonalds again. Order was wrong.
Atmosphere: 1
Food: 1
Service: 1
Nunya
The fact that it’s cheaper to order food from an Italian restaurant in Medina then get this garbage “fast food” is ridiculous. Get your prices right, you’re not serving steak here. A meal should not be $12-20, that’s outrageous & price
Atmosphere: 1
Food: 1
Service: 1
B-dawg Channel YT
Love the play area at this one, Brunswick
Atmosphere: 5
Food: 5
Service: 5
Ian Nemo
Last two times they "lost" my order. That was what I was told each time. Excessively long wait for cold food.
Food: 3
Service: 1
Mark Oplinger
Went thru drive thru got the food fast enough was surprised to see how the mcgriddle has shrunk and is still
Occasionally, you have to wait a minute for your food at the drive thru, but the food has generally been good and our orders have been correct every single time.
Atmosphere: 5
Food: 5
Service: 5
Brian Robbins
This location is good as far as McDonalds goes. Safe neighborhood, play area for kids and reasonably clean. The service is great if you use the mobile app. I sometimes order from home and then go pick it up. It allows you to skip the long drive thru line. I know McDonald's isn't a Michelin 5 star restaurant, but I give this location 5 stars for food because the food is hot. They could use an additional employee or two because they don't have enough people to do the cooking, run orders to waiting vehicles and keep the lobby clean. The employees they have are friendly, I just wish there were more of them. That being said, no one seems to have enough workers anymore.
Atmosphere: 3
Food: 5
Service: 4
Jeremy Metheney
Don't be surprised if the back exit whistles at you 20x. It's probably a heating and cooling problem. Quick service & busy.
Atmosphere: 5
Food: 4
Service: 5
kabibi m.
Have you ever watched paint dry? That's how it feels while you wait for your order to be taken when you go in. I can say that I will try and avoid going in at all costs. The drive-thru is much faster but, you still have to worry about missing a straw for your drink or getting a Big Mac when you ordered nuggets.These may seem like small issues but, I can say I waited a good 10 minutes until my order was taken. When I gave them cash, They struggled to count my change. I wasn't upset until it took another 5 minutes for them to ask for help from another worker. When I finally received my change back I went and found a table, as easy as it was because no one would be dumb enough to wait 20 minutes for some McDonalds. When I finally sat down I realized I needed mayo so I went up and asked a worker like I normally do. The worker said they didn't have mayo. I was surprised with the response because I (my fat self) go there more than enough to know they have mayo. Obviously, this was a new worker so I asked another one and They brought it right out to me. After all this, I finally got my food. Thinking nothing else could go wrong, I didn't have a straw, I went to get one from the dispenser and it was empty. So being the annoying customer, I asked for a straw. The worker pointed at the empty dispenser and said "They are over there". I replied back "It's empty". The worker realized I was right, grabbed me a straw, and refilled the dispenser. Another time I had a bad experience was when I ordered a Dr. Pepper and a McFlurry. The problem with this wasn't speed but the customer service. When I pulled to the first window I wasn't greeted with a hello or anything. The worker just took out her hand for my card. Once I was given my card back I pulled to the second window. This worker didn't greet me as well, and when I received my half-filled Dr. Pepper that had no Ice I wasn't happy. I asked the workers to add some more ice and Soda but they just laughed. When I received my McFlurry it was also half full and had no spoon. I had to go inside for the spoon and ice. This unsurprisingly took 10 minutes. The workers were not only lazy but were rude. I heard them complaining and talking about other customers. This was very uncomfortable as I knew they were going to talk about me once I left. Although I did nothing wrong. I wouldn't recommend the McDonald's on Wooster Pike unless you are absolutely starving and have your whole life to give up while you wait for some soggy fries and a strawless drink. With this being said I can say that this can be fixed with better management and training. I have some experience working in the fast food industry. When I worked at Culver's we treated all customers like family. We greeted them and even gave them free food when we messed up. It didn't matter who was actually wrong, the customer was always right. I can say if Mcdonalds modeled their staff to be like that it would be much more enjoyable for everyone.
Jeff
It is as good as McDonald's gets, people are nice and helpful.
Nice place to go with kids.Kid-friendliness: Place to play.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Mcnuggets, Sandwich, Fries, Cheeseburger, Big Mac
Drive-thru always pulling people ahead even though there should be no reason for it because I worked there before and I know that the food should be out not having to wait for it for 10 minutes then other people behind us getting their food and
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Fries, Quarter Pounder Hamburger, Crispy Chicken Sandwich, Big Mac, Filet-O-Fish, Mccafé Caramel Iced Coffee
Everyone had to pull up in a line and wait for their food. Had to wait for at least 20 minutes before I recieved my order. Workers did not know the orders and had to take my receipt back into the mcdonalds. Would not come here again.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Fries
Sandwiches came with 2 bottom buns. It was slow.Edit: Went to this mcdonalds again. Order was wrong.
Atmosphere: 1
Food: 1
Service: 1
The fact that it’s cheaper to order food from an Italian restaurant in Medina then get this garbage “fast food” is ridiculous. Get your prices right, you’re not serving steak here. A meal should not be $12-20, that’s outrageous & price
Atmosphere: 1
Food: 1
Service: 1
Love the play area at this one, Brunswick
Atmosphere: 5
Food: 5
Service: 5
Last two times they "lost" my order. That was what I was told each time. Excessively long wait for cold food.
Food: 3
Service: 1
Went thru drive thru got the food fast enough was surprised to see how the mcgriddle has shrunk and is still
Atmosphere: 4
Food: 3
Service: 4
Typical
Atmosphere: 3
Food: 2
Service: 3
Took 30 minutes for 3 teenagers to get 10
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Occasionally, you have to wait a minute for your food at the drive thru, but the food has generally been good and our orders have been correct every single time.
Atmosphere: 5
Food: 5
Service: 5
This location is good as far as McDonalds goes. Safe neighborhood, play area for kids and reasonably clean. The service is great if you use the mobile app. I sometimes order from home and then go pick it up. It allows you to skip the long drive thru line. I know McDonald's isn't a Michelin 5 star restaurant, but I give this location 5 stars for food because the food is hot. They could use an additional employee or two because they don't have enough people to do the cooking, run orders to waiting vehicles and keep the lobby clean. The employees they have are friendly, I just wish there were more of them. That being said, no one seems to have enough workers anymore.
Atmosphere: 3
Food: 5
Service: 4
Don't be surprised if the back exit whistles at you 20x. It's probably a heating and cooling problem. Quick service & busy.
Atmosphere: 5
Food: 4
Service: 5
Have you ever watched paint dry? That's how it feels while you wait for your order to be taken when you go in. I can say that I will try and avoid going in at all costs. The drive-thru is much faster but, you still have to worry about missing a straw for your drink or getting a Big Mac when you ordered nuggets.These may seem like small issues but, I can say I waited a good 10 minutes until my order was taken. When I gave them cash, They struggled to count my change. I wasn't upset until it took another 5 minutes for them to ask for help from another worker. When I finally received my change back I went and found a table, as easy as it was because no one would be dumb enough to wait 20 minutes for some McDonalds. When I finally sat down I realized I needed mayo so I went up and asked a worker like I normally do. The worker said they didn't have mayo. I was surprised with the response because I (my fat self) go there more than enough to know they have mayo. Obviously, this was a new worker so I asked another one and They brought it right out to me. After all this, I finally got my food. Thinking nothing else could go wrong, I didn't have a straw, I went to get one from the dispenser and it was empty. So being the annoying customer, I asked for a straw. The worker pointed at the empty dispenser and said "They are over there". I replied back "It's empty". The worker realized I was right, grabbed me a straw, and refilled the dispenser. Another time I had a bad experience was when I ordered a Dr. Pepper and a McFlurry. The problem with this wasn't speed but the customer service. When I pulled to the first window I wasn't greeted with a hello or anything. The worker just took out her hand for my card. Once I was given my card back I pulled to the second window. This worker didn't greet me as well, and when I received my half-filled Dr. Pepper that had no Ice I wasn't happy. I asked the workers to add some more ice and Soda but they just laughed. When I received my McFlurry it was also half full and had no spoon. I had to go inside for the spoon and ice. This unsurprisingly took 10 minutes. The workers were not only lazy but were rude. I heard them complaining and talking about other customers. This was very uncomfortable as I knew they were going to talk about me once I left. Although I did nothing wrong. I wouldn't recommend the McDonald's on Wooster Pike unless you are absolutely starving and have your whole life to give up while you wait for some soggy fries and a strawless drink. With this being said I can say that this can be fixed with better management and training. I have some experience working in the fast food industry. When I worked at Culver's we treated all customers like family. We greeted them and even gave them free food when we messed up. It didn't matter who was actually wrong, the customer was always right. I can say if Mcdonalds modeled their staff to be like that it would be much more enjoyable for everyone.
It is as good as McDonald's gets, people are nice and helpful.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Fries