McDonald's

Sr 18 & Normandy, Medina
(330) 723-4880

Recent Reviews

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Michael Carano

I eat McDonald's, maybe one to two times a month. On this visit, I ordered a Big Mac and was shocked at the size of my sandwich. It was much smaller and flatter than the last sandwich I ordered a month ago about an hour from this location. Did something change recently because this was my first time at this location.

Atmosphere: 5

Food: 4

Service: 5

Timothy Little

You have kids working here, management sucks. Soda lines need clraned, all the soda has the same nasty taste, because they share lines now in the universal soda machines...

Atmosphere: 1

Food: 3

Service: 1

Brandon Hufford

Our food was hot and fresh. Friendly fast service. Our order was correct. We weren't in line at the drive-thru very long.

Atmosphere: 5

Food: 5

Service: 5

Connor

I died

[E]

At the drive thru I had to repeat my order. Not twice. Three times. I speak loudly and clearly. So it definitely wasn't a lack of volume on my part. When I get to the window she reads the order back. That's fair. That means they're gonna get it right...WRONG. So after waiting for quite some time she finally handed me the bag. Time to roll! Finally! I pull forward and reach into the bag. They put my buddy's food in the bag but forgot my 2 hamburgers. I'm an hour from home and exhausted. I beat on the locked door which got me nowhere. So I had no choice but to get back in the drive thru line and wait FOREVER to get back to the window. No one answered the intercom when I pulled up to it even though they were still open. When I get there I say "You forgot half my order." She said, ”I didn't take your order." (Keep in mind she's the only one working this window.) So after very slowly explaining what was missing she handed me 2 hamburgers. No bag or anything... Why would you bag them? Not a single apology or "Sorry for your inconvenience." She doesn't say a word. The only thing she did was deny accountability & responsibility. She didn't give a rat's backside. I realize stuff happens but a certain level of courtesy and service is expected when buying a product from a company. Even if it is McDonald's. I DO NOT recommend this location. It's not the first time they've messed up my order and not given 1/2 a $#!+. There's lots of other choices along this strip. I would recommend ANY OF THEM over this joke of a McDonald's. A simple apology would have prevented this review. No need to respond. It will not be changed. Great job!!!

Vegetarian options: None

Dietary restrictions: If you don't get your food that's quite a diet!

Parking: Inadequate

Kid-friendliness: They don't care for children.

Wheelchair accessibility: Probably not.

Atmosphere: 1

Food: 1

Service: 1

Carrie McGinty

I ordered a bag of ice and they forgot to give it to me.

Atmosphere: 4

Food: 5

Service: 3

Brian Lambillotte

Food was good but took forever to get it. Took like 10 minutes to get a refill on my Coke. Watched a bunch of people wait forever to get their food also.

Atmosphere: 3

Food: 4

Service: 3

Melanie

The people were very friendly and made a perfect mcflurry extra oreo. Was travelling through.

Atmosphere: 5

Food: 5

Service: 5

Xinjiii

I wish i had never heard of Mcdonalds. I can't believe people serve this poison to their children.

Atmosphere: 1

Food: 1

Service: 1

Eric Turner

I dont like mcdonalds. You serve poison.

Atmosphere: 1

Food: 1

Service: 1

Erik Kohl

Normally, I don't have a problem with going to a McDonalds during breakfast or dinner rush. This location is now on my "no go" list. I waited 20 minutes in the drive-thru line to get a milkshake.

Staff was taking orders through both drive-thru stations, but the first window was not staffed. I could hear people giving their orders, and the staff member sounded like she just was not there. It appeared she didn't understand half of what she heard and was extremely slow.

Atmosphere: 3

Food: 3

Service: 1

Amanda Howatae

This is now the 3rd time i have ordered from here and my food is not right, today they forget a 10 piece nugget and made my burger wrong. It's pointless to call because by the time I get off work and go get the correction I am met with rudness and Noone has a record of calling. Idk why I keep going here. Do not recommend at all.

Atmosphere: 1

Food: 1

Service: 1

Bean !

Everything was made PERFECT! My customizations were accurate which suprised me and the food was warm. I ordered curbside and it took about 12 minutes however. But the food was CORRECT! Good experience at this location!

Food: 5

Service: 5

BO

Good mac.

Atmosphere: 5

Food: 5

Service: 5

KitaiPartner

Good mac.

Atmosphere: 5

Food: 5

Service: 5

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