Warning do not eat here. We got three sandwiches all the same cold cut trio and now we have horrible diarrhea. Eat at your own risk
Food: 1
Brian Taylor
Ordered and paid online, but they were closed when I arrived even though online it said they were open
Atmosphere: 1
Service: 1
Leo Klaus
Cash only right now, as a heads up! The two ladies at 5:40PM working behind the counter were SO nice! Thanks for a great experience.
Atmosphere: 5
Food: 5
Service: 5
Patricia Raymond
I ordered a mobile order and it went out of my account got up there to pick it up and they were closed
Atmosphere: 1
Food: 2
Service: 1
Dean Merrifield
Customer service is horrible. Nobody answers the phone, they don't accept the coupons Subway mails to customers. You have to ask for simple stuff. "Can I have my coupon back". "Can you toast that for me"., etc. The employees could use some training, they are putting themselves out of a job. Sad, huge opportunity for improvement.
Atmosphere: 2
Food: 3
Service: 1
Terry Wright
I thought this was eat fresh. Not one but both employees handled my sandwich. I didn't know till I got home to find out the bread was so stale that it was crumbling and flaking after each bite. I don't get how they still served me that and didn't even care. And no it was not toasted. It's as if it was toasted and they threw the bread back on the rack to not be wasted. I think the one was a Manager and she was the one who started the sandwich. I tried calling no answer.
Atmosphere: 3
Food: 1
Service: 2
Jenn Anthony
Dirty. Had to ask her to change her gloves after touching multiple surfaces including checking out customer before me. She rolled her eyes but did it. Then after checking me out with gloves on she turned around and started to make next persons sandwich without changing her gloves. Disgusting. I was in at 530pm the lettuce was brown.
Atmosphere: 2
Food: 2
Service: 1
Keith Kaplack
Kicked out sixth grader even though the 8th graders made a mess and we cleaned it
Atmosphere: 1
Food: 1
Service: 1
Papyrus
This is the only subway I've been to that's consistently awful. Their bread is always stale and their workers never wash their hands or change their gloves. I witnessed a worker put on gloves, make a sandwich, take cash, give change, then go back to making a sandwich without taking off or changing gloves. The health department needs to shut this location down for public safety.
Atmosphere: 1
Food: 1
Service: 1
Bridget wood
I ordered online because I needed sandwiches picked for an event by a particular time. I normally order from the other subway (across town) which is a well run establishment. My daughter put the order in and didn’t realize until after she submitted the order, that it was this location. I showed up 5 minutes after the order was supposed to be ready, so I wouldn’t have to wait if they were running late. When I got there, there was a sign on the door that they were out of every bread, except for wheat bread. The worker had not even started my order, nor had he attempted to contact me to tell me that they were out of all of the breads that we needed to make our sandwiches. If I had known, I would have canceled the order and picked up from another location. It really put me in a bind because I was on a tight timeline. I ended up having to cancel the order and order from the other Subway and have someone else pick it up. It turned into a giant ordeal. Never going back!We had gone to the subway once before, and I remember seeing a sign on the door, saying something similar. The store is dirty and gross. I would spend the extra five minutes and drive across town to the subway on north court and double check to make sure you have the location correct or you will be sorry!
This used to be a very good place to stop and get food. They are always out of many items. I was hesitant on going in today, and I should’ve listened to my gut and went to the Subway on N. Court. They were out of many main menu items again, and the lady that made our food had a filthy shirt on and was covered in dog hair. Why is no one monitoring this location for cleanliness and service?
Carol Okey
To whom it may concern- if anyone! We stopped at this location(South Court St in Medina, Ohio) because we were in that part of town. We love the Subway on North Court St. in Medina, which we usually go to. I wish I had driven to the other side of town to go to the N. Court one. The South Court St. in Medina Subway was terrible. The customer service was bad! The lady who waited on me was RUDE and UNFRIENDLY!!! When we got home to eat the sandwiches- I unrolled both FOOTLONG sandwiches and both sandwiches the bread was all crumbled! The bread was either stale or over cooked! As we ate the sandwiches they crumbled as we ate them. Never again will I go to that Subway again!
Sharon carpenter
I tried to rotisserie chicken sub with monterey jack shredded cheddar, lettuce, tomato and chipotle sauce. It was fabulous... The chicken was moist and better than the grilled chicken. It was fabulous!
Atmosphere: 5
Food: 5
Service: 5
Carol Smith
Takeout: Yes
Evan
Employees were very nice, but service was very slow. Half hour wait.
Warning do not eat here. We got three sandwiches all the same cold cut trio and now we have horrible diarrhea. Eat at your own risk
Food: 1
Ordered and paid online, but they were closed when I arrived even though online it said they were open
Atmosphere: 1
Service: 1
Cash only right now, as a heads up!
The two ladies at 5:40PM working behind the counter were SO nice! Thanks for a great experience.
Atmosphere: 5
Food: 5
Service: 5
I ordered a mobile order and it went out of my account got up there to pick it up and they were closed
Atmosphere: 1
Food: 2
Service: 1
Customer service is horrible. Nobody answers the phone, they don't accept the coupons Subway mails to customers. You have to ask for simple stuff. "Can I have my coupon back". "Can you toast that for me"., etc. The employees could use some training, they are putting themselves out of a job. Sad, huge opportunity for improvement.
Atmosphere: 2
Food: 3
Service: 1
I thought this was eat fresh. Not one but both employees handled my sandwich. I didn't know till I got home to find out the bread was so stale that it was crumbling and flaking after each bite. I don't get how they still served me that and didn't even care. And no it was not toasted. It's as if it was toasted and they threw the bread back on the rack to not be wasted. I think the one was a Manager and she was the one who started the sandwich. I tried calling no answer.
Atmosphere: 3
Food: 1
Service: 2
Dirty. Had to ask her to change her gloves after touching multiple surfaces including checking out customer before me. She rolled her eyes but did it. Then after checking me out with gloves on she turned around and started to make next persons sandwich without changing her gloves. Disgusting. I was in at 530pm the lettuce was brown.
Atmosphere: 2
Food: 2
Service: 1
Kicked out sixth grader even though the 8th graders made a mess and we cleaned it
Atmosphere: 1
Food: 1
Service: 1
This is the only subway I've been to that's consistently awful. Their bread is always stale and their workers never wash their hands or change their gloves. I witnessed a worker put on gloves, make a sandwich, take cash, give change, then go back to making a sandwich without taking off or changing gloves. The health department needs to shut this location down for public safety.
Atmosphere: 1
Food: 1
Service: 1
I ordered online because I needed sandwiches picked for an event by a particular time. I normally order from the other subway (across town) which is a well run establishment. My daughter put the order in and didn’t realize until after she submitted the order, that it was this location. I showed up 5 minutes after the order was supposed to be ready, so I wouldn’t have to wait if they were running late. When I got there, there was a sign on the door that they were out of every bread, except for wheat bread. The worker had not even started my order, nor had he attempted to contact me to tell me that they were out of all of the breads that we needed to make our sandwiches. If I had known, I would have canceled the order and picked up from another location. It really put me in a bind because I was on a tight timeline. I ended up having to cancel the order and order from the other Subway and have someone else pick it up. It turned into a giant ordeal. Never going back!We had gone to the subway once before, and I remember seeing a sign on the door, saying something similar. The store is dirty and gross. I would spend the extra five minutes and drive across town to the subway on north court and double check to make sure you have the location correct or you will be sorry!
Atmosphere: 1
Service: 1
Restaurantji Recommends
This used to be a very good place to stop and get food. They are always out of many items. I was hesitant on going in today, and I should’ve listened to my gut and went to the Subway on N. Court. They were out of many main menu items again, and the lady that made our food had a filthy shirt on and was covered in dog hair. Why is no one monitoring this location for cleanliness and service?
To whom it may concern- if anyone! We stopped at this location(South Court St in Medina, Ohio) because we were in that part of town. We love the Subway on North Court St. in Medina, which we usually go to. I wish I had driven to the other side of town to go to the N. Court one. The South Court St. in Medina Subway was terrible. The customer service was bad! The lady who waited on me was RUDE and UNFRIENDLY!!! When we got home to eat the sandwiches- I unrolled both FOOTLONG sandwiches and both sandwiches the bread was all crumbled! The bread was either stale or over cooked! As we ate the sandwiches they crumbled as we ate them. Never again will I go to that Subway again!
I tried to rotisserie chicken sub with monterey jack shredded cheddar, lettuce, tomato and chipotle sauce. It was fabulous... The chicken was moist and better than the grilled chicken. It was fabulous!
Atmosphere: 5
Food: 5
Service: 5
Takeout: Yes
Employees were very nice, but service was very slow. Half hour wait.
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