McDonald's

6083 Andrews Rd, Mentor
(440) 209-0299

Recent Reviews

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Mac D.

Very clean bathroom

Atmosphere: 5

Food: 5

Service: 5

Brian Carroll

2nd time in one day they didn't give me something I order. Check the receipt before giving bags out smmfh

Service: 1

Recommended dishes: Big Mac

Jim Barkley

Order is wrong 90% of the time

Atmosphere: 4

Food: 1

Service: 1

Chris Pizzino

They need a 3rd window to fix what they messed up the 1st time..

Atmosphere: 2

Food: 2

Service: 2

jeff johnson

When using the drive through check you orders EVERY TIME have been shorted food almost every order but I'm placing large food orders

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Quarter Pounder Hamburger, Double Cheeseburger, Chicken Mcnuggets, Strawberry & Crème Pie, Mcdouble, Sausage, World Famous Fries

John Gilliam

It's McDonald's. It's better than some I've been to. However it's getting a little pricey

Atmosphere: 3

Food: 3

Service: 3

brandon oriti

Yall suck yall forgot my fries it was already an issue waiting on my nuggets pay attention to the orders and take your time yall had me waiting I wasn’t going no where I didn’t get what I paid yall for and there’s no way to report it in app

Atmosphere: 1

Food: 2

Service: 2

Rae Kenney

Please don't let your complaints go unheard... Please take the time to email the corporate office in Columbus.They will respond to you.. The girl that runs this restaurant Miranda and the district manager named Matt should both be fired....Neither one of them do their job!!..... The worst customer Service I have ever seen.

Food: 1

Service: 1

Serena Smyle

Poison.

Food: 1

Summer Danielle

Drive through was busy but the line moved at a good steady pace. Food was good but the fries were a little cold.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Quarter Pounder Hamburger, Crispy Chicken Sandwich, Sausage Mcmuffin with Egg, Chicken Mcnuggets, World Famous Fries

Talun Thomas

Every time I go here no one understands the difference between a cheeseburger and a hamburger. One has cheese one doesn't. I order a hamburger and they always give me a cheeseburger. STOP!!!!

Michael 0007

Never fails, anytime I go through drive-thru something is missing or my order is wrong.
Today I order a Cappuccino and they give me black coffee. Total incompetence.
When I order online, this store always marks my order as being ready for pick up, but when I show up it’s never ready. They are required to make each order within a certain amount of time, which is probably reported back to corporate. So they claim the order is ready, when it not , just to show corporate they are meeting guidelines and standards. They even shut off the screen so you can’t see the status of your order.
Corporate thinks they are exceeding expectations when in reality, they are below expectations.

Atmosphere: 3

Food: 3

Service: 1

Clm Clm

What the hell happened $30 for hamburgers. Customer service don’t exist. 1st time in alone time for me going to any McDonald’s and it will be the last. If you want prices to drop stop going to these fast food joints.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Big Mac, Mcdouble, Cheeseburger

Ken Kuty

Every single time I come to this location. I pay, then I get asked to pull aside and wait for 10-15 minutes. Once they have your money they can care less about customer service! This location is horrible. Don't go to it.

Richard Bunce

Why purchase a large fry when it's only filled half way at best?

Food: 2

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