Subway
6080 Andrews Rd, Mentor-On-The-Lake
(440) 257-2800
Recent Reviews
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If I found leave 0 starts I would. My family just got done eating here, and The restaurant was absolutely trashed! They had just thrown paper towels down in front of the pop machine to clean something up before we even got there and just left them. The line area was like a bomb when off ingredients all mixed together and the bar was covered in food. The one worker was wearing a backpack purse whole making food and restocking the chips and cooler. One of the other employees itched his nose and cleared his watch with a globe on and never changed his glove. AND THE BIGGEST ISSUE WAS I HAD HAIR IM MY FOOD!!!!
Atmosphere: 1
Food: 1
Service: 1
We stopped coming to this location because our online orders are NEVER made correctly and never ready when we go to pick up. Decided to try this location again and it’s the same issue... The sandwich’s were just thrown onto the bread with no care at all. Will not be back.
yes good
Atmosphere: 5
Food: 5
Service: 5
Gabbie Nainiger is the best worker ever. She is so amazing and sweet and treats everyone with respect. She makes subway a better place and we all should give her 5 star reviews and be thankful for her. The cookies are delicious and fantastical. There is another person named Angie, Angelina, Or Adrianna. She had one of those names and she is also super duper fantastically awesome
Atmosphere: 5
Food: 5
Service: 5
Why is there a piece of someone else’s cookie WRAPPED UP IN MY SANDWICH?! I should have walked out the moment I realized the service was garbage because that usually indicates the food is going to be garbage and I was right on that one. This Subway is disgusting, dirty and full of employees who don’t care if the food they are serving you will make you sick. SHUT IT DOWN!!!!
Atmosphere: 1
Food: 1
Service: 1
I ordered a cold cup. Should have came with ham, salami and bologna on it but only came with bologna on it.. might want a teacher employees and what goes on the sandwich..
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Cookies
this subway changed me, gabbie nainiger is the best worker ever and i think we sjould ALLLL take a second to appreciate everything she does for the world
Atmosphere: 5
Food: 5
Service: 5
Place has been great since they started honoring coupons and always save on the app well built subs
Atmosphere: 5
Food: 5
Service: 5
Paid for cheese on both subs no cheese. Who uses staples to seal a bag? I scratched my hand going into the bag. Which is better than having a staple go down my throat you gave me 6 chances. Ridiculous. That’s a hazard.
Atmosphere: 1
Food: 1
Service: 1
Horrible, screwed up order and added a whole bottle of salt. 👎👎
Restaurantji Recommends
Miss Lizzy working there . Bring her back
This is the third time I've done a mobile order and the third time they messed up at least one of my sandwiches. I'm done with this subway.
Atmosphere: 3
Food: 1
Service: 1
I found a bug in my sub I have a video that shows it better but there is a picture. This subway has went down hill over the years and I will never go to this subway ever again.
Atmosphere: 1
Food: 1
Service: 1
Staff had bad attitude
Atmosphere: 2
Food: 3
Service: 3
Horrible experience. Short staffed which is ok I understand but the kid was losing his mind and we waited half hour for subs we pre ordered . I didn’t even mind waiting but then my sub wasn’t even made right I watched him put olives in my sub then scrape them off I HATE OLIVES and yes I did taste them and I asked for extra mayo and he didn’t even put mayo on it worst sub of my life
Atmosphere: 2
Food: 1
Service: 1
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