They use AI for ordering so you can’t make any changes before you get to the window. It also gives you the wrong total. It doesn’t speed up service, I waited forever to get the window. At the window I was not asked if I wanted sauce which they always do so I forgot to ask.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Beef 'N Cheddar
Hannah Luthman
waited for a ridiculous amount of time and our child’s food wasn’t in the bag.
Atmosphere: 1
Food: 1
Service: 1
RAY Sparks
Wasn't going to give many stars to Miamisburg Arby's service for one simple reason. Got home and found out that they forgot my large fries order. But that was as much my fault as theirs. You should always check if you got everything before leaving drive thru at any place before leaving. That said, the food there has always been fresh and delicious, as far as I'm concerned. They open at 10 am and it's a nice place to get fast food. All in all it's pretty good!
Atmosphere: 3
Food: 5
Service: 3
Tabitha Mulkey
Fast friendly service
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: French Dip
Ben Gullette
The automated ordering system sucks lmao press 1 to speak to a representative, press two for a roast beef.... Might as well get rid of the windows and have our food handed to us by machines
Atmosphere: 1
Food: 4
Service: 1
Gelly Rokz
The DT screen was broken. It kept flashing on and off and I couldn't see the menu. I ordered my food and got to the window. The girl in the window had really long fingernails. Gross. I don't want whatever she had under those things touching my food. I'm about 100% certain that there's a health code violation happening there. Because she definitely touched the food when she was bagging it up. Also, it's very expensive and my fries were only 3/4 full and old. Like they needed to drop fries but didn't want to wait for them. I would have gladly pulled up to get the amount if fries I paid for. The best thing I got was the Mac and cheese balls. Zero complaints on them.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Beef 'N Cheddar
Adonis Roberts
They don’t sell breakfast but the food and customer service was great! Thanks ladies!!!
Atmosphere: 5
Food: 5
Service: 5
Matt Ford
The new automated drive thru "robot" is terrible. It is super slow and didn't get my order correct after 3 attempts. I had to ask to speak with a human and had to repeat my order another time. The food was good but expensive. I have been here numerous times but I won't use their drive thru again until an actual human takes my order.
Food: 5
Service: 1
Jay Lynch
Our visit was great! Greeted by a friendly staff and our food was hot and fresh!
They use AI for ordering so you can’t make any changes before you get to the window. It also gives you the wrong total. It doesn’t speed up service, I waited forever to get the window. At the window I was not asked if I wanted sauce which they always do so I forgot to ask.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Beef 'N Cheddar
waited for a ridiculous amount of time and our child’s food wasn’t in the bag.
Atmosphere: 1
Food: 1
Service: 1
Wasn't going to give many stars to Miamisburg Arby's service for one simple reason. Got home and found out that they forgot my large fries order. But that was as much my fault as theirs. You should always check if you got everything before leaving drive thru at any place before leaving. That said, the food there has always been fresh and delicious, as far as I'm concerned. They open at 10 am and it's a nice place to get fast food. All in all it's pretty good!
Atmosphere: 3
Food: 5
Service: 3
Fast friendly service
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: French Dip
The automated ordering system sucks lmao press 1 to speak to a representative, press two for a roast beef.... Might as well get rid of the windows and have our food handed to us by machines
Atmosphere: 1
Food: 4
Service: 1
The DT screen was broken. It kept flashing on and off and I couldn't see the menu. I ordered my food and got to the window. The girl in the window had really long fingernails. Gross. I don't want whatever she had under those things touching my food. I'm about 100% certain that there's a health code violation happening there. Because she definitely touched the food when she was bagging it up. Also, it's very expensive and my fries were only 3/4 full and old. Like they needed to drop fries but didn't want to wait for them. I would have gladly pulled up to get the amount if fries I paid for. The best thing I got was the Mac and cheese balls. Zero complaints on them.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Beef 'N Cheddar
They don’t sell breakfast but the food and customer service was great! Thanks ladies!!!
Atmosphere: 5
Food: 5
Service: 5
The new automated drive thru "robot" is terrible. It is super slow and didn't get my order correct after 3 attempts. I had to ask to speak with a human and had to repeat my order another time. The food was good but expensive. I have been here numerous times but I won't use their drive thru again until an actual human takes my order.
Food: 5
Service: 1
Our visit was great! Greeted by a friendly staff and our food was hot and fresh!
Atmosphere: 5
Food: 5
Service: 5
Order wrong, fries cold, disinterested service.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Excellent drive thru service
Atmosphere: 1
Food: 4
Service: 5
Recommended dishes: Potato Cakes, Mozzerella Sticks, Beef 'N Cheddar, Roast Beef, Smokehouse Brisket Sandwich
Always good food. Staff very positive & friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef 'N Cheddar, Roast Beef Cheese Slider, Roast Beef
New renovation was much needed!
Still good!
Atmosphere: 5
Food: 5
Service: 5
They were out of Arby's sauce ?
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Beef 'N Cheddar
They have potato cakes!! YES!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
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