This place was beyond disgusting. The food was okay but my goodness, it was dirty EVERYWHERE. I took my daughter to the bathroom and the dispenser was broken on the floor, urine on the walls, the sink was so gross I told her we’re just going to wipe her hand off after. Literally couldn’t wash her hands because of how dirty it was. Every table, no exaggeration, has food crumbs stuck on.
Atmosphere: 1
Food: 2
Service: 2
Lily Bloom
Mrs G, who takes the orders at the speaker in the drive thru is so nice and welcoming! Keep doing a great job Mrs G! She needs a raise
Food: 5
Service: 5
Kyle Roush
Food is great, but ordering on a screen and doing everything for yourself (drinks, napkins, condiments, pickup, cleanup, etc.) You'd think prices could be a little more reasonable...
Atmosphere: 3
Food: 5
Service: 1
Mike Pleska
Place was a little on the dirty side. Food was still delicious.
Atmosphere: 3
Food: 4
Service: 4
charlotte miller
This is about the third Steak'n Shake that I have eaten at, they have did an outstanding job on the dinner.
Atmosphere: 4
Food: 5
Service: 5
Andrew Rice
I ordered 2 meals through the drive through, got half of one of the meals, and told I was good to go… wish I looked in the bag before getting home. Drive through service workers are typically rude, if they say anything at all to you. I love steak and shake, and this one is very close by it’s a shame that this one sucks.
Atmosphere: 1
Food: 4
Service: 1
Dean
The new kiosk only ordering system inside is bad. Of 5 kiosks, only 2 or 3 worked. I saw 2 people with larger orders in after mine have their food 5 to 10 minutes faster. There were logistics for people dining in that looked frustrating. Food was decent for the price. Definitely miss human cashiers. I don't blame the cooks, I blame the corporate decision-making, but the cools looked harried.
Atmosphere: 2
Food: 4
Service: 3
Laura Schoonover
The kiosk is hard to understand. The receipt comes out of the bottom and is easily missed. If you don't get a bar code with your receipt you can not get a drink. Not user friendly for first time patrons
Atmosphere: 5
Food: 5
Service: 3
Bill “FORMULA” Armstrong
Great service an Food. And amazing they take bitcoin.
Milkshake wasn’t mixed up and food felt thrown together. Place just has gone downhill. Everyone was extremely rude and just overall unhappy. Very lazy crew. Went through the drive through 11/8/25 at around 6:15
Atmosphere: 1
Food: 2
Service: 1
Mohammad Mehio
Imagine you order a burger combo and your order's missing the burger itself...and the fries were stale.
Atmosphere: 1
Food: 1
Service: 1
Ashlynn Gilmore
This place is a waste of money. My fries were cold the burger bun was super dry my sweet tea was so old I couldn't drink it my first time ever having steak n shake and never going back.
Atmosphere: 1
Food: 1
Service: 1
Sarah Hamby
The gentleman at the window with the beard made my night
Burger was great. Fries were cold
Food: 4
Service: 5
This place was beyond disgusting. The food was okay but my goodness, it was dirty EVERYWHERE. I took my daughter to the bathroom and the dispenser was broken on the floor, urine on the walls, the sink was so gross I told her we’re just going to wipe her hand off after. Literally couldn’t wash her hands because of how dirty it was. Every table, no exaggeration, has food crumbs stuck on.
Atmosphere: 1
Food: 2
Service: 2
Mrs G, who takes the orders at the speaker in the drive thru is so nice and welcoming! Keep doing a great job Mrs G! She needs a raise
Food: 5
Service: 5
Food is great, but ordering on a screen and doing everything for yourself (drinks, napkins, condiments, pickup, cleanup, etc.) You'd think prices could be a little more reasonable...
Atmosphere: 3
Food: 5
Service: 1
Place was a little on the dirty side. Food was still delicious.
Atmosphere: 3
Food: 4
Service: 4
This is about the third Steak'n Shake that I have eaten at, they have did an outstanding job on the dinner.
Atmosphere: 4
Food: 5
Service: 5
I ordered 2 meals through the drive through, got half of one of the meals, and told I was good to go… wish I looked in the bag before getting home. Drive through service workers are typically rude, if they say anything at all to you. I love steak and shake, and this one is very close by it’s a shame that this one sucks.
Atmosphere: 1
Food: 4
Service: 1
The new kiosk only ordering system inside is bad. Of 5 kiosks, only 2 or 3 worked. I saw 2 people with larger orders in after mine have their food 5 to 10 minutes faster. There were logistics for people dining in that looked frustrating. Food was decent for the price. Definitely miss human cashiers. I don't blame the cooks, I blame the corporate decision-making, but the cools looked harried.
Atmosphere: 2
Food: 4
Service: 3
The kiosk is hard to understand. The receipt comes out of the bottom and is easily missed. If you don't get a bar code with your receipt you can not get a drink. Not user friendly for first time patrons
Atmosphere: 5
Food: 5
Service: 3
Great service an Food. And amazing they take bitcoin.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Milkshake wasn’t mixed up and food felt thrown together. Place just has gone downhill. Everyone was extremely rude and just overall unhappy. Very lazy crew. Went through the drive through 11/8/25 at around 6:15
Atmosphere: 1
Food: 2
Service: 1
Imagine you order a burger combo and your order's missing the burger itself...and the fries were stale.
Atmosphere: 1
Food: 1
Service: 1
This place is a waste of money. My fries were cold the burger bun was super dry my sweet tea was so old I couldn't drink it my first time ever having steak n shake and never going back.
Atmosphere: 1
Food: 1
Service: 1
The gentleman at the window with the beard made my night
Service: 5
Automated but good
Atmosphere: 5
Food: 5
Service: 5
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