Einstein Bros. Bagels
6799 Pearl Rd, Middleburg Heights
(440) 845-9996
Recent Reviews
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Love love Einstein. Fresh bagels that taste great. Many options
Atmosphere: 5
Food: 5
Service: 5
I wish they would adhere to their posted closing time.
I arrived well before 2:00, and the doors were already locked.
Service: 1
I'm not sure what the deal was here but they can be reassured that I won't be back.
Atmosphere: 1
Food: 3
Service: 1
The doors were already locked at 1:50 PM when I arrived.
I purposely left a meeting early to get there by their posted closing time of 2:00.
I could see the employees inside looking sheepish and I'm sure the manager was completely aware.
You have to wonder how early they locked the doors and how often they do this.
Bad business.
Atmosphere: 1
Service: 1
A everything bagel with two eggs and avocado spread was delicious. I highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
They close and lock the doors well before closing time. Me and 4 customers just sat out in the rain for a short period of time while 2 workers looked at us and did nothing. The other customers explained they do this often and I have had it happen to me twice. When I called I got the same excuse I’ve seen other people get, that they are “out of bagels” with them closing as early as 30 minutes before closing time. At least keep the door open until close and tell the customers the situation when they walk in instead of making them sit outside. Sounds like they’re just making excuses and closing way too early so they can leave early, if they kept the doors open or came out and told the customers then I would believe differently.
Atmosphere: 1
Service: 1
Went on Veterans Day and got a free cup of coffee. The service was friendly and quick. We had a lovely visit and am planning on coming back for another meal down the line.
Atmosphere: 5
Food: 5
Service: 5
Awesome Customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
My favorite bagel shop, even though they no longer carry the tomato-basil cream cheese (I can’t call it what they do)! I wish they’d bring it back, along with other savory flavors.
I was going to stop in between jobs today, but Apple Maps hours are wrong! Apple claims this location opens at 8 AM but I found the hours on Google at 6 AM Once I arrived. I submitted an edit to correct the hours, but I’m not sure when or if it’ll be rectified.
Hopefully I’ll have time to stop by tomorrow. The app makes it so easy to order, and get in and out quickly.
Atmosphere: 4
Food: 5
Service: 5
Very good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I usually love my Einstein experiences, but unfortunately this was the exception. The employees were not very kind, they gave away my bagel AFTER we had already paid for it (and it was the last one). I felt very uncomfortable and as if I was bothering them just by being there. :(
Atmosphere: 1
Food: 1
Service: 1
Average Einstein Bros
Atmosphere: 4
Food: 4
Service: 4
The bagels are amazing!!!! Maple French Toast, Hash Brown bagel, Sesame and Pretzel bagels are really fresh and good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Half Dozen Bagel Box, Breakfast Sandwich, Avocado Toast, All-Nighter Egg Sandwich, Baker's Dozen Bagels, Twice-Baked Hashbrown, Bacon & Cheddar Brunch, Bottle - Simply Orange, Farmhouse Egg Sandwich, Turkey-Sausage & Cheddar Sandwich
Ordered online.
I pull up and try to open the door I saw someone just walk out of, it's locked... There's a sign on the other door saying please use other door. Alright, walk around the building and they're also locked. I see people inside ordering and dining so I'm not sure what's going on here. I circle back around and wait for someone to come out so I can get inside.
Inside there's 2 people in line to order and maybe 4 waiting to pickup and another 4 seated already eating. The couple in front of me finish ordering and I approach the cashier to pickup my order and let them know the door seems to be locked.
Before I even finish my sentence another employee interjects and says "Yea, we busy, it's meant to be locked. You can order I guess but it's gonna be a while"
Now I ordered online so I say as much and he points to a bag on a display case and says "I don't have time for this, just check the name".
It's mine and all is well, not sure what all the rudeness was about, I've been to other local joints and you can't even move inside without stepping on someone's toes and the staff are still friendly.
I take my food and as I leave let a party of 3 in since the door is still locked.
Food was good, service was awful.
Businesses should thrive when they're busy, if people have to wait that's fine but having your staff actively try to turn people away is how a business fails.
Won't be returning any time soon.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Breakfast Sandwich, Nova Lox
Fabulous sandwich
Atmosphere: 3
Food: 5
Service: 5
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