Heads up to the management here. Your employees are closing early. I called at 8 : 40pm to place a pickup order while I was 5 minutes away and they informed me they were not taking any more orders that everything was down and it takes them 20 minutes to close which they start doing before the posted closing time.
Service: 1
Lucas Almighty
Very professional and polite smiles on faces the whole time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Protein Packer, Raspberry Harmony, Mango Bomb
Mista “Mind your” Business
Very professional and polite smiles on faces the whole
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Protein Packer, Raspberry Harmony, Mango Bomb, Elite Eight
Tonya Griffin
Went in to grab something while down here for my daughter’s basketball tournament. Stood there for 5 minutes while not one but two employees blatantly ignored me. Not a hi I’ll be with you in a moment or anything. So we left. If you’re not able to display good customer service then maybe don’t work with the public.
Atmosphere: 1
Service: 1
susan bates
Girls behind the counter acted as if I was bothering them by ordering. Multiple items not on wrap.
Atmosphere: 3
Food: 3
Service: 2
Billy Van Der Linde
I am so outraged by my previous experiences that I am using this as my first ever review. I have come to this location many times and the two previous times I have ordered my regular smoothie, which is a peach beach. It has come out green when it’s supposed to be a pastel orange color. I’ve heard that the manager said he only chooses teenage girls as his workers because they do a better job and I’m not sure that is the case. And him saying that seems somewhat predatory. All around the manager is weird. He has been in the store twice when I was there and I witnessed him be slightly rude to his workers. If he is like that in front of customers how is he in private? I’m not sure but all I know is I will not be returning.
Atmosphere: 1
Food: 2
Service: 1
Clo Winifred
Girl at counter denied my request to add a free pulp enhancer just a minute after ordering. Very disappointing as multiple customers were due before me and there was time to add the energizer I wanted.Not only that, but the smoothies are never completely blended and there is ALWAYS chunks of frozen fruit at the bottom if you order any fruit smoothie. The owner also admitted to only hiring teenage girls because they “get the job done the nicest.” Honestly, they all do just an average job, complain about the workload, and are not at all pleasant to speak with. Tropical Smoothie does a whole lot better right down the street and have rewards on their app. Go there.
Atmosphere: 2
Food: 2
Service: 1
Nate Harris
STAY AWAY FROM THIS LOCATIONInstead of talking things out when i was there. The owner is demanding me to remove this post. And complaining i went to google Instead of talking to the employees. This is what to expect from this location.Trash and thieves is what to expect.Large Mango Tango is $8Large pulp lemonade is $7A small pulp lemonade is $5.My order was 1 large mango tango and 1 large lemonade so total was $15They never gave me a receipt or offered one.But they handed me a small lemonade and insisted i ordered that. But my charge wasn't $13 it was $15.This place is the worst service of all pulps ive ever been to.If you dont pre tip before they even service you this is the trash treatment you can expect from these thieves. They refused to even talk it out.
Atmosphere: 1
Food: 1
Service: 1
Jane Doe
Worst pulp location!! I’m not sure if the have different recipes but the Kale Ka Pow never taste like the other locations. I got two smoothies today, they both were runny and not thick like they should be. It sucks that I live in Berea but have to drive to other locations because this one always makes me feel like I wasted my money! Good luck if you visit here!!
Atmosphere: 3
Food: 2
Service: 3
Miguel Colon
good ngl didn’t expect much out of it employees had sum 10/10 service this smoothie making my toes curl frfr slaps hard would recommend like drinking this makes me want to be a better person ngl I just went I bought a bible this pulp store made me find the lord so next time your there get the pumpkin smoothie
The two workers on Tuesday the 19th were very friendly and did a great job making my smoothie order.
Sarah Stan
The workers in the late afternoon are friendly and efficient. Best smoothies in town.
Eric Colombo
I would LOVE if the owner would reach out to me.
Tina Millan
No one greets you when you walk in or asks if they can help you or take your order. Gave my order after it was made was handed to me nothing was said no have a nice evening, thank you, nothing. Very uncomfortable, unwelcome experience. Maybe work on at least saying hello. At the very least thank you when leaving. Very unfriendly experience. Probably wont return to this location which makes me sad because i work next door at the hospital. Sad.
Ambrosia Luzius
Beautiful inside plenty of sitting space. Drinks were great but the cashier didn't seem very attentive.
Heads up to the management here. Your employees are closing early. I called at 8 : 40pm to place a pickup order while I was 5 minutes away and they informed me they were not taking any more orders that everything was down and it takes them 20 minutes to close which they start doing before the posted closing time.
Service: 1
Very professional and polite smiles on faces the whole time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Protein Packer, Raspberry Harmony, Mango Bomb
Very professional and polite smiles on faces the whole
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Protein Packer, Raspberry Harmony, Mango Bomb, Elite Eight
Went in to grab something while down here for my daughter’s basketball tournament. Stood there for 5 minutes while not one but two employees blatantly ignored me. Not a hi I’ll be with you in a moment or anything. So we left. If you’re not able to display good customer service then maybe don’t work with the public.
Atmosphere: 1
Service: 1
Girls behind the counter acted as if I was bothering them by ordering. Multiple items not on wrap.
Atmosphere: 3
Food: 3
Service: 2
I am so outraged by my previous experiences that I am using this as my first ever review. I have come to this location many times and the two previous times I have ordered my regular smoothie, which is a peach beach. It has come out green when it’s supposed to be a pastel orange color. I’ve heard that the manager said he only chooses teenage girls as his workers because they do a better job and I’m not sure that is the case. And him saying that seems somewhat predatory. All around the manager is weird. He has been in the store twice when I was there and I witnessed him be slightly rude to his workers. If he is like that in front of customers how is he in private? I’m not sure but all I know is I will not be returning.
Atmosphere: 1
Food: 2
Service: 1
Girl at counter denied my request to add a free pulp enhancer just a minute after ordering. Very disappointing as multiple customers were due before me and there was time to add the energizer I wanted.Not only that, but the smoothies are never completely blended and there is ALWAYS chunks of frozen fruit at the bottom if you order any fruit smoothie. The owner also admitted to only hiring teenage girls because they “get the job done the nicest.” Honestly, they all do just an average job, complain about the workload, and are not at all pleasant to speak with. Tropical Smoothie does a whole lot better right down the street and have rewards on their app. Go there.
Atmosphere: 2
Food: 2
Service: 1
STAY AWAY FROM THIS LOCATIONInstead of talking things out when i was there. The owner is demanding me to remove this post. And complaining i went to google Instead of talking to the employees. This is what to expect from this location.Trash and thieves is what to expect.Large Mango Tango is $8Large pulp lemonade is $7A small pulp lemonade is $5.My order was 1 large mango tango and 1 large lemonade so total was $15They never gave me a receipt or offered one.But they handed me a small lemonade and insisted i ordered that. But my charge wasn't $13 it was $15.This place is the worst service of all pulps ive ever been to.If you dont pre tip before they even service you this is the trash treatment you can expect from these thieves. They refused to even talk it out.
Atmosphere: 1
Food: 1
Service: 1
Worst pulp location!! I’m not sure if the have different recipes but the Kale Ka Pow never taste like the other locations. I got two smoothies today, they both were runny and not thick like they should be. It sucks that I live in Berea but have to drive to other locations because this one always makes me feel like I wasted my money! Good luck if you visit here!!
Atmosphere: 3
Food: 2
Service: 3
good ngl didn’t expect much out of it employees had sum 10/10 service this smoothie making my toes curl frfr slaps hard would recommend like drinking this makes me want to be a better person ngl I just went I bought a bible this pulp store made me find the lord so next time your there get the pumpkin smoothie
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The two workers on Tuesday the 19th were very friendly and did a great job making my smoothie order.
The workers in the late afternoon are friendly and efficient. Best smoothies in town.
I would LOVE if the owner would reach out to me.
No one greets you when you walk in or asks if they can help you or take your order. Gave my order after it was made was handed to me nothing was said no have a nice evening, thank you, nothing. Very uncomfortable, unwelcome experience. Maybe work on at least saying hello. At the very least thank you when leaving. Very unfriendly experience. Probably wont return to this location which makes me sad because i work next door at the hospital. Sad.
Beautiful inside plenty of sitting space. Drinks were great but the cashier didn't seem very attentive.