Subway
6629 Engle Rd Unit #101, Middleburg Heights
(216) 800-6953
Recent Reviews
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Unsanitary! Beware!! I could not walk out of here with anything thing. Went somewhere else.
I have been going to this Subway for about 4 1/2 yrs now. A week ago, we were in there and it was not a good experience. Besides the slowness of the employees, I can normally deal with that, I feel cleaniness has gone downhill at this store, not to mention the amount of flies all around the food, landing on it etc. I made a comment to my husband about the flies and the employee who was making someone else's sandwich made a comment to the other employee about how busy they had been and that's why so many flies in there because the door opening and closing. Like I said, I have been going to this location for years and I have never seen flies like this in that store. Obviously it's an issue that needs to be addressed. Needless to say, I will not be back.
Atmosphere: 1
Food: 3
Service: 3
Girl with glasses: help me. On my sandwich there barley meat on there. I order this all the time and never had a problem previously. June 2 2025
Walked out due to unacceptably slow pace of sandwich maker building subs for customer ahead of me.
Service: 1
Jack made an incredible Subway sandwich for me! He’s super talented and professional, paying close attention to every detail to make it just right. It was one of the best subs I’ve had, and his friendly service made the experience even better. Highly recommend him!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Subway Club
B647791A-66. Ordered 1 footlong via mobile app. Waited 30 minutes in store, then had to get in line and wait to find out where the sub was. Found it after 30 minutes it had not been made. I then asked for a refund and received no apology for time wasted.
Atmosphere: 1
Food: 4
Service: 1
The lady that took care of me today on 4-1-24 I didn’t catch her name but she was fantastic! I felt bad she was working alone but she didn’t let it stop her from providing great customer service and making an amazing sub. The store was so clean as well and she was so kind!!
Atmosphere: 5
Food: 5
Service: 5
I asked for cheese and they gave me cheese. Would not go again. But it was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dasani Water
The young men and women that work here are always polite and courteous and the restaurant is always clean and
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Cookies, Oven Roasted Turkey, Oven Roasted Turkey & Ham, Tuna, Oatmeal Raisin Cookie, Black Forest Ham Sandwich
Management is very unprofessionalAshley the manager of the store is constantly having panic attacks and popping hand full of pills.Morning shift staff is very hateful and rude to customersAll around very unpleasant place to workNOT T0 MENTION HOW DIRTY THAT PLACE IS.Totally surprised they past inspection
Restaurantji Recommends
Horrible felt like I got food poisoned puke the day later the cookie was black never go here
The beast is my favorite to go sandwich, I ordered it the first time and just couldn’t be bothered to try other sandwiches. Definitely a 10
Atmosphere: 5
Food: 5
Service: 5
The beast is my favorite to go sandwich, I ordered it the first time and just couldn’t be bothered to try other sandwiches. Definitely a 10
Atmosphere: 5
Food: 5
Service: 5
Having been a Subway manager years ago, I know how good the quality is, but nowadays it is dropping as kids care more about their phones than Their jobs.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Oven Roasted Turkey
I went in around 1:30 (2/10) and there was one worker. She had multiple online orders due to a special going on. She also had people in line. She greeted me when I came in and said she will be with me as soon as possible. She did a great job preparing the subs and we had a great convo. Although she may have been overwhelmed she did a great job.
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