Subway
6629 Engle Rd Unit #101, Middleburg Heights
(216) 800-6953
Recent Reviews
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Walked out due to unacceptably slow pace of sandwich maker building subs for customer ahead of me.
Service: 1
Jack made an incredible Subway sandwich for me! He’s super talented and professional, paying close attention to every detail to make it just right. It was one of the best subs I’ve had, and his friendly service made the experience even better. Highly recommend him!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Subway Club
B647791A-66. Ordered 1 footlong via mobile app. Waited 30 minutes in store, then had to get in line and wait to find out where the sub was. Found it after 30 minutes it had not been made. I then asked for a refund and received no apology for time wasted.
Atmosphere: 1
Food: 4
Service: 1
The lady that took care of me today on 4-1-24 I didn’t catch her name but she was fantastic! I felt bad she was working alone but she didn’t let it stop her from providing great customer service and making an amazing sub. The store was so clean as well and she was so kind!!
Atmosphere: 5
Food: 5
Service: 5
I asked for cheese and they gave me cheese. Would not go again. But it was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dasani Water
The young men and women that work here are always polite and courteous and the restaurant is always clean and
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Cookies, Oven Roasted Turkey, Oven Roasted Turkey & Ham, Tuna, Oatmeal Raisin Cookie, Black Forest Ham Sandwich
Management is very unprofessionalAshley the manager of the store is constantly having panic attacks and popping hand full of pills.Morning shift staff is very hateful and rude to customersAll around very unpleasant place to workNOT T0 MENTION HOW DIRTY THAT PLACE IS.Totally surprised they past inspection
Horrible felt like I got food poisoned puke the day later the cookie was black never go here
The beast is my favorite to go sandwich, I ordered it the first time and just couldn’t be bothered to try other sandwiches. Definitely a 10
Atmosphere: 5
Food: 5
Service: 5
The beast is my favorite to go sandwich, I ordered it the first time and just couldn’t be bothered to try other sandwiches. Definitely a 10
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Having been a Subway manager years ago, I know how good the quality is, but nowadays it is dropping as kids care more about their phones than Their jobs.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Oven Roasted Turkey
I went in around 1:30 (2/10) and there was one worker. She had multiple online orders due to a special going on. She also had people in line. She greeted me when I came in and said she will be with me as soon as possible. She did a great job preparing the subs and we had a great convo. Although she may have been overwhelmed she did a great job.
It's subway.
Atmosphere: 3
Food: 5
Service: 5
Wifi was experiencing technical difficulties couldn't get my discount from the subway app..it was good just would have liked to be able to use the app without complications.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Spicy Italian
Cleanest Subway I've ever seen. Very friendly staff. Best sandwich from Subway I've ever had. First visit here, definitely will return!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Boss
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