This is by far the CLEANEST Subway I have ever been in. Most of them are plenty clean, but this one does sparkle ✨. I am surprised how good it feels eating here. Thank you Katie I appreciate your perfect housekeeping and very friendly service, You are the BEST!!!!
Vegetarian options: Plenty fresh veggies available
Kid-friendliness: Very clean environment and I see a high chair & a booster-seat in the dining rm
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese
Emma Compton
We visited this Subway on August 20 around 3:00 pm. The person that helped us was named Chase. He wasn’t very nice, every single table in the place was filthy, and the bathroom was disgusting. Even tough everything was a mess, and we were the only customers in the restaurant he sat there on his phone the entire time eating cookies with headphones in. He could work on his customer service and that place could really use some cleaning!
Atmosphere: 1
Food: 5
Service: 1
Ashish Gir
$0.25 for water, seriously? Disgusting service. And Extremely Rude behavior.
Atmosphere: 1
Food: 1
Service: 1
Cheryl Land
The young lady who helped me was so sweet and made the best subway sub I have ever had the pleasure of eating! I hope her bosses truly appreciate her!
Atmosphere: 5
Food: 5
Service: 5
Luren Dalton I I I
CHASE! CHASE! CHASE! CHASE! Come get the CHASE-HOOK-UP!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
chris jones
We have ate there twice in the past week...the young lady working both times was exceptionally nice, professional, and simply made us smile. Subway, if you're reading this, promote this young lady...she embodies the spirit of Subway and could easily be "the face of Subway".
Atmosphere: 5
Food: 5
Service: 5
Callie Ward
The Subway in Milan Ohio has awful service and equally awful food. I have been to this location 2 times since the beginning of 2024. Both times the food was bad. I went there for convenience, as I live almost across the highway from there. The first time I went there the one boy working was undertrained. The meatball sub I purchased was made with blackened burned meatballs !! It was inedible!! My second trip to this Subway location was on May 10. My husband and I were the only customers in the place at 7:10 pm on a Friday night. We ordered 3 subs. The first sub was a steak and cheese sub. There were only 3 loaves of wheat bread available and very loaves few of any other breads. I later found out, when we got home, that the bottoms of the 2 subs we had made with wheat bread, well, the bottoms of the bread were burned !! The young girl working there also removed all of the bread , top and bottom, threw it in the trash , leaving only the outside crust of the bread top and bottom, and then put the steak in!!! She then toasted the bread and cheese, only to let it sit and get cold on the counter as she was making the other 2 subs!! I had to ask her to please wrap it ,as it was getting cold. She proceeds to make the other 2 subs. She was very unfriendly and just making our food in a haste. Then I asked for 3 cinnamon churros. She rang up the churros at $3 each.....when the menu board clearly said $2 each!! I questioned her on this and she got a bad attitude with me and said " not her problem if they are ringing up $3 each"!!! So she over charged us $9 instead of $6!! We are senior citizens and we don't often eat out , as we are on a tight budget. So fast food occasionally is a treat. ( When it is good). I asked the young girl would the manager be in the next day for me to talk with,, and she gave me some snippity answer. I continue to be nice to her , even though she clearly was being rude to me. My husband said let's just pay and go home. When we got home we found our sub subs to all be rolled so very tightly in the wrappers, they were made small as they were all squished up inside the wrappers!!! I could not eat mine, and saved it to return, my husband and son threw most of their sandwiches away. Then my son got the 3 churros that we ordered . That girl never put anything on them!! No cinnamon or sugar!! Just nothing at all. We got plain cooked dough in a bag!! I also have these saved to return for the $9 they cost us!! I called that evening after finding our food this way. I asked that girl to please give the manager my name and phone number. The next day I did not hear from the manager, so I called that Subway again. Again I was told they would talk to the manager, and have him call me. Never heard back from the manager. I have called every day , with no response from management!! How is this handling a good business?!! What ever happened to pleasing the customer?!! It has been 6 days of waiting to hear back from his manager. I want a refund, at least on the $9 churros , that I was overcharged by $3, and they were not edible!! ( I still have them, uneaten in the wrappers they came in!!) I can honestly say that this is why I drive to the next town of Norwalk to go to Subway at the Walmart store. The food there is always fresh, hot and good!! And the staff are very nice, friendly people there. Apparently the manager of the Subway in Milan Ohio, does not care about how his business is operating. He does not care about the quality of the food sold there or giving the proper training to his young employees. I give this Subway ZERO⭐rating!!! Perhaps , if the manger at Milan Subway sees this review, he will take the time to return my call.
Atmosphere: 1
Food: 1
Service: 1
ron sparks
The young lady who was working was so sweet. She had already been putting stuff away but she acted like it was a pleasure to serve me.
Atmosphere: 5
Food: 5
Service: 5
Bob Pugh
Worker was on his phone, didn't seem to care at all...I left without my order. He was rude. Told me get out of his store. Bye subway
Diane Byers
The guy was all alone. The manager walked out and.left him with 4 call in orders and 3 people in line. He was great but overwhelmed with work, but poor management!!!
GO TO A DIFFERENT SUBWAY!!!!!!!!! This Subway has talked a turn to the bad. Employees refuse to take subway coupons, throw sandwiches together with ingredients that were not wanted.
Atmosphere: 2
Food: 1
Service: 1
Kelley Ritz
Walked in on a Sunday. Several people left because no one was working. Finally after 20 minutes the kid walks out all nasty . We'll never go there again. Then flipped us off after we weren't going to put up with his attitude any more. What discusting place.
Atmosphere: 1
Food: 1
Service: 1
Ethan Morey
Give Odie a raise!!!! He was working by himself and was awesome!!!
Atmosphere: 5
Food: 5
Service: 5
Dylan Norby
The worker wiped his nose and touched his hair repeatedly while making our food and repeatedly
Atmosphere: 1
Food: 2
Service: 1
David Bouwkamp
Good food and service. But with only one person working, it took a while to get orders finished.
This is by far the CLEANEST Subway I have ever been in. Most of them are plenty clean, but this one does sparkle ✨. I am surprised how good it feels eating here.
Thank you Katie I appreciate your perfect housekeeping and very friendly service,
You are the BEST!!!!
Vegetarian options: Plenty fresh veggies available
Kid-friendliness: Very clean environment and I see a high chair & a booster-seat in the dining rm
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese
We visited this Subway on August 20 around 3:00 pm. The person that helped us was named Chase. He wasn’t very nice, every single table in the place was filthy, and the bathroom was disgusting. Even tough everything was a mess, and we were the only customers in the restaurant he sat there on his phone the entire time eating cookies with headphones in. He could work on his customer service and that place could really use some cleaning!
Atmosphere: 1
Food: 5
Service: 1
$0.25 for water, seriously? Disgusting service. And Extremely Rude behavior.
Atmosphere: 1
Food: 1
Service: 1
The young lady who helped me was so sweet and made the best subway sub I have ever had the pleasure of eating! I hope her bosses truly appreciate her!
Atmosphere: 5
Food: 5
Service: 5
CHASE! CHASE! CHASE! CHASE!
Come get the CHASE-HOOK-UP!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
We have ate there twice in the past week...the young lady working both times was exceptionally nice, professional, and simply made us smile. Subway, if you're reading this, promote this young lady...she embodies the spirit of Subway and could easily be "the face of Subway".
Atmosphere: 5
Food: 5
Service: 5
The Subway in Milan Ohio has awful service and equally awful food. I have been to this location 2 times since the beginning of 2024. Both times the food was bad.
I went there for convenience, as I live almost across the highway from there.
The first time I went there the one boy working was undertrained. The meatball sub I purchased was made with blackened burned meatballs !! It was inedible!!
My second trip to this Subway location was on May 10. My husband and I were the only customers in the place at 7:10 pm on a Friday night. We ordered 3 subs. The first sub was a steak and cheese sub. There were only 3 loaves of wheat bread available and very loaves few of any other breads. I later found out, when we got home, that the bottoms of the 2 subs we had made with wheat bread, well, the bottoms of the bread were burned !!
The young girl working there also removed all of the bread , top and bottom, threw it in the trash , leaving only the outside crust of the bread top and bottom, and then put the steak in!!! She then toasted the bread and cheese, only to let it sit and get cold on the counter as she was making the other 2 subs!! I had to ask her to please wrap it ,as it was getting cold.
She proceeds to make the other 2 subs. She was very unfriendly and just making our food in a haste.
Then I asked for 3 cinnamon churros.
She rang up the churros at $3 each.....when the menu board clearly said $2 each!! I questioned her on this and she got a bad attitude with me and said " not her problem if they are ringing up $3 each"!!! So she over charged us $9 instead of $6!!
We are senior citizens and we don't often eat out , as we are on a tight budget. So fast food occasionally is a treat. ( When it is good).
I asked the young girl would the manager be in the next day for me to talk with,, and she gave me some snippity answer. I continue to be nice to her , even though she clearly was being rude to me.
My husband said let's just pay and go home.
When we got home we found our sub subs to all be rolled so very tightly in the wrappers, they were made small as they were all squished up inside the wrappers!!!
I could not eat mine, and saved it to return, my husband and son threw most of their sandwiches away. Then my son got the 3 churros that we ordered . That girl never put anything on them!! No cinnamon or sugar!! Just nothing at all. We got plain cooked dough in a bag!! I also have these saved to return for the $9 they cost us!!
I called that evening after finding our food this way. I asked that girl to please give the manager my name and phone number.
The next day I did not hear from the manager, so I called that Subway again. Again I was told they would talk to the manager, and have him call me.
Never heard back from the manager. I have called every day , with no response from management!! How is this handling a good business?!! What ever happened to pleasing the customer?!!
It has been 6 days of waiting to hear back from his manager. I want a refund, at least on the $9 churros , that I was overcharged by $3, and they were not edible!! ( I still have them, uneaten in the wrappers they came in!!)
I can honestly say that this is why I drive to the next town of Norwalk to go to Subway at the Walmart store. The food there is always fresh, hot and good!! And the staff are very nice, friendly people there.
Apparently the manager of the Subway in Milan Ohio, does not care about how his business is operating. He does not care about the quality of the food sold there or giving the proper training to his young employees.
I give this Subway ZERO⭐rating!!!
Perhaps , if the manger at Milan Subway sees this review, he will take the time to return my call.
Atmosphere: 1
Food: 1
Service: 1
The young lady who was working was so sweet. She had already been putting stuff away but she acted like it was a pleasure to serve me.
Atmosphere: 5
Food: 5
Service: 5
Worker was on his phone, didn't seem to care at all...I left without my order. He was rude. Told me get out of his store. Bye subway
The guy was all alone. The manager walked out and.left him with 4 call in orders and 3 people in line. He was great but overwhelmed with work, but poor management!!!
Atmosphere: 2
Food: 4
Service: 3
Restaurantji Recommends
GO TO A DIFFERENT SUBWAY!!!!!!!!! This Subway has talked a turn to the bad. Employees refuse to take subway coupons, throw sandwiches together with ingredients that were not wanted.
Atmosphere: 2
Food: 1
Service: 1
Walked in on a Sunday. Several people left because no one was working. Finally after 20 minutes the kid walks out all nasty . We'll never go there again. Then flipped us off after we weren't going to put up with his attitude any more. What discusting place.
Atmosphere: 1
Food: 1
Service: 1
Give Odie a raise!!!! He was working by himself and was awesome!!!
Atmosphere: 5
Food: 5
Service: 5
The worker wiped his nose and touched his hair repeatedly while making our food and repeatedly
Atmosphere: 1
Food: 2
Service: 1
Good food and service. But with only one person working, it took a while to get orders finished.
Atmosphere: 3
Food: 5
Service: 5
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