Bad service every single time I go there...not going back.
Atmosphere: 4
Food: 5
Service: 1
Emelee Shoemaker
They take forever, I did a mobile order went through the drive through sat there 15 mins for them to tell me they was out of my drink flavor. Did give a refund but if you are out of a flavor then you need to contact the customer. Reminder I did put the order in probably an additional 15 minutes before going to pick it up.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Shockley
They run out of peppermint need to better prepare. It happens every year. I don't eat any food and use the drive thru only
Service: 4
Kyle
Always takes forever here. I have gone 3 times and my wait has been 20 to 30 minutes. Employees always seem in a bad mood. Now I got a coffee and it was only 3/4 [of the way filled. What a waste of money and time.
Atmosphere: 1
Food: 2
Service: 1
C Boss
☆☆☆☆☆ for JUNO So pleasant, sweet and KIND ❤️ Appreciate the super nice customer experience!!
Service: 5
lexx brooke
Waited 10 minutes in drive thru to ask for a water and she told me I had to purchase something what if I was homeless or is was for my child disappointed no other location says this.
Atmosphere: 1
Food: 1
Service: 1
Sierra Littlepage
I must say this Starbucks is always wonderful. I go there daily and always have a wonderful experience. The employees are always very kind and the drinks always taste perfect!
Atmosphere: 5
Food: 5
Service: 5
Charles Tassell
Friendly service
Service: 5
Ben Dolezal
This isn’t a Starbucks it’s a Great Clips
Also they have great breathmints
Danielle Segura
There is always an issue with my order. I’m not sure why the same lady at the window always seems flustered and confused. When asking if my drinks were covered with the coupon she couldn’t find out why it wasn’t covered. Having a detailed promo would help so consumers who know how they work could use them instead of guessing and having the staff have no answers. I get two tall iced coffees and was told “maybe next time get a venti”
If I get the smallest drink, why would I get the biggest drink?
Always being asked if I want to leave a tip is starting to get really annoying. If my order was correct and I didn’t have to come back I would be happy to leave a tip. But to be consistent in error then ask for a tip is backwards.
My girlfriend and i went to this Starbucks after school to get some work done, and we're forced to leave because one of the workers had a grudge against my girlfriend.
We went in and sat in the back, and were promptly insulted by the workers, and asked to leave because a worker that i wont mention by name used to date my girlfriend, and didn't wanna see her. They continued to loudly talk about how rude it was to come to this Starbucks after breaking Junos heart (the breakup was peaceful, though not mutual on the workers end).
In conclusion we were insulted, talked about (loudly mind you), and asked to leave because that worker didn't wanna see my girlfriend.
Atmosphere: 1
Service: 1
DES WILL
The coffee order assignment was deeply understood ? ? ?
Atmosphere: 5
Food: 5
Service: 5
Thea
Julian was the kindest employee. They had great customer service. They had a great although short conversation which really brightened my mood. I was having a rough day, and they really helped lift my spirit without realizing it.
Atmosphere: 5
Food: 5
Service: 5
Lily June
just how you think Starbucks should be ?
Atmosphere: 5
Food: 5
Service: 5
B
We come here just about every week. Last time was great very friendly people. Today at 1:30 not so friendly. We didn’t know they didn’t take big bills then some heavier lady with a striped shirt black hair poked her head in and rudely said to my husband “ we’re not a bank we don’t take big bills.” Then fastly walked away before I could say anything back. We know you’re not a bank and there was a better way to go about being kind and saying that as we was already having a bad day! I’ve worked in customer service and know how frustrating things can be but it cost 0 cents to be a kind person to your customers.
Bad service every single time I go there...not going back.
Atmosphere: 4
Food: 5
Service: 1
They take forever, I did a mobile order went through the drive through sat there 15 mins for them to tell me they was out of my drink flavor. Did give a refund but if you are out of a flavor then you need to contact the customer. Reminder I did put the order in probably an additional 15 minutes before going to pick it up.
Atmosphere: 1
Food: 1
Service: 1
They run out of peppermint need to better prepare. It happens every year. I don't eat any food and use the drive thru only
Service: 4
Always takes forever here. I have gone 3 times and my wait has been 20 to 30 minutes. Employees always seem in a bad mood. Now I got a coffee and it was only 3/4 [of the way filled. What a waste of money and time.
Atmosphere: 1
Food: 2
Service: 1
☆☆☆☆☆ for JUNO
So pleasant, sweet and KIND ❤️
Appreciate the super nice customer experience!!
Service: 5
Waited 10 minutes in drive thru to ask for a water and she told me I had to purchase something what if I was homeless or is was for my child disappointed no other location says this.
Atmosphere: 1
Food: 1
Service: 1
I must say this Starbucks is always wonderful. I go there daily and always have a wonderful experience. The employees are always very kind and the drinks always taste perfect!
Atmosphere: 5
Food: 5
Service: 5
Friendly service
Service: 5
This isn’t a Starbucks it’s a Great Clips
Also they have great breathmints
There is always an issue with my order. I’m not sure why the same lady at the window always seems flustered and confused. When asking if my drinks were covered with the coupon she couldn’t find out why it wasn’t covered. Having a detailed promo would help so consumers who know how they work could use them instead of guessing and having the staff have no answers. I get two tall iced coffees and was told “maybe next time get a venti”
If I get the smallest drink, why would I get the biggest drink?
Always being asked if I want to leave a tip is starting to get really annoying. If my order was correct and I didn’t have to come back I would be happy to leave a tip. But to be consistent in error then ask for a tip is backwards.
Food: 3
Service: 2
Restaurantji Recommends
My girlfriend and i went to this Starbucks after school to get some work done, and we're forced to leave because one of the workers had a grudge against my girlfriend.
We went in and sat in the back, and were promptly insulted by the workers, and asked to leave because a worker that i wont mention by name used to date my girlfriend, and didn't wanna see her. They continued to loudly talk about how rude it was to come to this Starbucks after breaking Junos heart (the breakup was peaceful, though not mutual on the workers end).
In conclusion we were insulted, talked about (loudly mind you), and asked to leave because that worker didn't wanna see my girlfriend.
Atmosphere: 1
Service: 1
The coffee order assignment was deeply understood ? ? ?
Atmosphere: 5
Food: 5
Service: 5
Julian was the kindest employee. They had great customer service. They had a great although short conversation which really brightened my mood. I was having a rough day, and they really helped lift my spirit without realizing it.
Atmosphere: 5
Food: 5
Service: 5
just how you think Starbucks should be ?
Atmosphere: 5
Food: 5
Service: 5
We come here just about every week. Last time was great very friendly people. Today at 1:30 not so friendly. We didn’t know they didn’t take big bills then some heavier lady with a striped shirt black hair poked her head in and rudely said to my husband “ we’re not a bank we don’t take big bills.” Then fastly walked away before I could say anything back. We know you’re not a bank and there was a better way to go about being kind and saying that as we was already having a bad day! I’ve worked in customer service and know how frustrating things can be but it cost 0 cents to be a kind person to your customers.
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