I have been going there in the morning several times a week with friends for YEARS. We sit over coffee and talk and laugh. The staff has always been great until this week. A new manager reprimanded us for disturbing her “working” customers. We thought it was a coffee shop not an office space. We will just go across the street to Panera. Coffee is cheaper and it’s more customer friendly.
Dannielle Royse
Absolutely amazing staff!! I came in the store tonight and they already knew my order and were making it. Caught me off guard but thank you for your amazing service!!!
Jacklyn Oaks
I have been going to this Starbucks for about a year now. I have never ran into such an amazing group of workers. The way they put the customers first is mind blowing. Today a young lady named Jocelyn helped me and when I way she has the best customer service I have seen in a while. I have a difficult drink and they never complain, my drink is always made right and with care! Ashley is another employee who is just down right a gem! I appreciate this Starbucks so much. To the manager keep doing what you’re doing because this is how you run a business. Thank you to all the worker there you all make my day!
Julie White
I placed an online order but for the wrong store in Milford. Ashley was kind, patient, and ensured the beat customer service for what was my mistake! Couldn't have done anything better! 5 star employee!!!
Laura Burton
Usually this place is pretty good, but I went this evening around 7:30 because some people work late shift. They told me it would take an hour to turn on their coffee machine? It’s a coffee house, it’s supposed to have coffee.
J R
They only fill the cups up half full. It’s absolutely horrible to pay for a large coffee and only get a small. I stopped going to this location because of that.
Victoria Winland
Came in with my dad to order a latte and peach green tea lemonade. They made his coffee and skipped over my order then ignored me when I tried to ask about where my order was. One guy told me he only did hot drinks not cold drinks but at least he acknowledged me. the girl taking care of cold drinks was making orders that came in after me. I asked for a refund and they did not offer to make it right. Instead they made my drink quickly and wrong. My drink was watered down with no flavor. I asked for a refund again since it was not right and they gave a rotten attitude. This was too much money for something that was wrong. Maybe hire someone for customer service or quality control!
Atmosphere: 1
Food: 1
Service: 1
Wyatt Wright
Good coffee and service, one of my go to office spots
Good coffee products. But app people are more important than walk in people. Take care of the people in line.
Atmosphere: 4
Service: 1
Jason Hooper
Price is a 1 star but they hit the rest
Atmosphere: 5
Food: 5
Service: 5
Faith Durbin
I order my drink in the app on my way to work it's always ready when I get there staff is very friendly
Atmosphere: 5
Food: 5
Service: 5
Eil Rahc
Fastest drive through in the west. Great staff, especially the manager, Noah. I was lost when I came here today, but he found me the perfect coffee.
Atmosphere: 5
Food: 5
Service: 5
Nick Finn
I go in to this location everyday (a little to much) and many of the times they have my order ready before I walk in. The people are amazing, after going inside Ive gotten to know them quite well. Amazing works that like to have fun in the down time whilst keeping a clean environment and level of professionalism that you'll expect in Starbucks.
I have been going there in the morning several times a week with friends for YEARS. We sit over coffee and talk and laugh. The staff has always been great until this week. A new manager reprimanded us for disturbing her “working” customers. We thought it was a coffee shop not an office space. We will just go across the street to Panera. Coffee is cheaper and it’s more customer friendly.
Absolutely amazing staff!! I came in the store tonight and they already knew my order and were making it. Caught me off guard but thank you for your amazing service!!!
I have been going to this Starbucks for about a year now. I have never ran into such an amazing group of workers. The way they put the customers first is mind blowing. Today a young lady named Jocelyn helped me and when I way she has the best customer service I have seen in a while. I have a difficult drink and they never complain, my drink is always made right and with care! Ashley is another employee who is just down right a gem! I appreciate this Starbucks so much. To the manager keep doing what you’re doing because this is how you run a business. Thank you to all the worker there you all make my day!
I placed an online order but for the wrong store in Milford. Ashley was kind, patient, and ensured the beat customer service for what was my mistake! Couldn't have done anything better! 5 star employee!!!
Usually this place is pretty good, but I went this evening around 7:30 because some people work late shift. They told me it would take an hour to turn on their coffee machine? It’s a coffee house, it’s supposed to have coffee.
They only fill the cups up half full. It’s absolutely horrible to pay for a large coffee and only get a small. I stopped going to this location because of that.
Came in with my dad to order a latte and peach green tea lemonade.
They made his coffee and skipped over my order then ignored me when I tried to ask about where my order was. One guy told me he only did hot drinks not cold drinks but at least he acknowledged me. the girl taking care of cold drinks was making orders that came in after me.
I asked for a refund and they did not offer to make it right. Instead they made my drink quickly and wrong.
My drink was watered down with no flavor. I asked for a refund again since it was not right and they gave a rotten attitude. This was too much money for something that was wrong.
Maybe hire someone for customer service or quality control!
Atmosphere: 1
Food: 1
Service: 1
Good coffee and service, one of my go to office spots
Atmosphere: 5
Food: 5
Service: 5
Clean, fast service.
Atmosphere: 4
Service: 5
It's not worth my time.
Restaurantji Recommends
Good coffee products. But app people are more important than walk in people. Take care of the people in line.
Atmosphere: 4
Service: 1
Price is a 1 star but they hit the rest
Atmosphere: 5
Food: 5
Service: 5
I order my drink in the app on my way to work it's always ready when I get there staff is very friendly
Atmosphere: 5
Food: 5
Service: 5
Fastest drive through in the west. Great staff, especially the manager, Noah. I was lost when I came here today, but he found me the perfect coffee.
Atmosphere: 5
Food: 5
Service: 5
I go in to this location everyday (a little to much) and many of the times they have my order ready before I walk in. The people are amazing, after going inside Ive gotten to know them quite well. Amazing works that like to have fun in the down time whilst keeping a clean environment and level of professionalism that you'll expect in Starbucks.
Atmosphere: 5
Food: 5
Service: 5
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