The sign on the door says the dining room opens at 6 am at 6:05 the doors were locked and the staff completely ignored me as I walked around the building… if you can’t tell time then don’t work an opening shift
Katelyn Cabe
I dont know what is wrong with this location in particular, but this is like the third time I have showed up AN HOUR after opening and been told that they weren't finished opening and couldn't take orders yet. And since I use the app to get deals, I have already paid for the order (and they wont refund it until they finish opening), so you have to sit there and wait half an hour until they manage to get open. Like, I can understand bad weather slowing down the opening process occasionally, but this is the THIRD time of them opening over an hour late, and only one of those had any weather issues to speak of.
Chrissy Miller
Sat in drive thru forever and when we came up to the window the lady sat on her phone for another 5-10 minutes until she noticed us …
Atmosphere: 1
Food: 2
Service: 1
Carter
The atmosphere is a 3 because they seem to find it funny to close 30 minutes early and ignore customer calls afte, also don’t try to call the next day and get a refund because even though the employees ignored your call, this restaurant claims that without proof of a call you can’t get a refund, very horribly ran establishment and places like this need to get a new crew. Pathetic.
Atmosphere: 3
Food: 1
Service: 1
Abigail Adkins
Terrible service. The only nice employee there is this one girl that always works the drive thru. The rest of the employees sound and look like they absolutely hate their life and the food is ALWAYS cold. Every single time I go there. One time me and my husband went there, we went inside to order, and his cup was sticky and gross and so I asked this guy for a new cup, as it was behind the counter and I couldn’t reach it. And he looked at me like he was extremely offended. Super rude. I am not the type of customer to complain about wait times, low staff, etc. but the fact that they care so little about their customers that they will serve them a burger and fries that tastes like it was made hours ago, and give them death glares is something I’ll definitely warn other people about when it comes to any establishment.
Atmosphere: 1
Food: 1
Service: 1
Ryan Starks
Was ignored at counter for many minutes while drive through was served. Balance resources.
Regina Byler
Came here 2 days in a row to get the peppermint hot chocolate and every time they claimed the machine was down🤷♀️
Service: 1
cheri fleming
Yet again McDonald's in Millersburg continues to lower the bar. I placed an order on the app and went to pick it up. Four or five girls were standing at the second window chatting while I waited for my food. No big deal until I get my food get home and realize I'm missing a snack wrap Their promotional Grinch fries Have no bag to shake them in. I called to speak with a manager about my missing item and was told oh well there's a lot of girls standing around because we're training them. If you're training them perhaps train them right and get people's orders correct. The manager did not offer for me to come back and get the snack wrap that was missing no help whatsoever. Im done with this filthy McDonald's and hope the health department shuts them down. Male manager acts like a child
Atmosphere: 1
Food: 2
Service: 1
Amanda Tipple
Waited 20 minutes in line, no biggy....I wanted the Grinch meals and didn't want to go inside cause I was already in my comfy clothes. Go to order and they are out of grinch salt and big Mac's. Ok...get a chicken nugget Grinch meal and I decide to just get the MC crispy meal instead. (I don't like their nuggets) Pay and grab my food and I parked to check my order, cause it's busy and I wanted to make sure our orders were correct. Neither bag had our large fries. So I go in with both bags and the receipt. The dude behind the counter asked what I wanted rudely and I politely told him that they forgot both my large fries. He then very rudly states he bagged my orders and knows he put them in....basically saying I was a thief/lier! I told him he could look in the bags, there was zero evidence of the fries, you know like the extras that fall out, salt, grease. He then says you can have medium fries but not large like I had paid for! I said but I didn't get fries and paid over 20 bucks for 2 meals! He then throws the 2 medium fries into my bags angrily, they dump all over in the bags and storms off. I just left in absolute shock! I've never been treated like this! If I wanted to be a thief, it wouldn't be for their subpar fries. I'd have said they forgot my dang sandwich. I can handle the mistakes but to be rude and accusing me of theft is unforgivable.
Atmosphere: 1
Food: 4
Service: 1
Alex Wyler
The customer service was not good the fries were the worst I've ever had and my chocolate milkshake tasted like black coffee and salt
Tommy the manger threw the straws and i asked to get service at the counter and he refused then told me to use the kiosk because i used to work there was just plane rude
Service: 1
Stephen Kellum
Clean and fast
Atmosphere: 5
Food: 5
Service: 5
Salt Fork Sasquatch (Salt Fork Sasquatch)
It's fast food nothing to get excited about. It's convenient, ok to eat, and the prices definitely aren't worth for what you get. The guy at the drive in window was more concerned bs with an employee instead of letting us pay.
Atmosphere: 3
Food: 3
Service: 2
Allyson Syx
kind of a rip off when you pay 5 dollars for a large smoothie and they hand you the cup a quarter full and then they say that's how their machine makes them and they can't give you any more😂 and we didn't get any monopoly stickers 🤨🤨
Atmosphere: 1
Food: 1
Service: 2
Tricia Miller
Ordered a tote of cookies waited 20 minutes b4 going inside was told they just came out yet they aren't even hot this location has been going down hill my food is never fresh or right for that matter
The sign on the door says the dining room opens at 6 am at 6:05 the doors were locked and the staff completely ignored me as I walked around the building… if you can’t tell time then don’t work an opening shift
I dont know what is wrong with this location in particular, but this is like the third time I have showed up AN HOUR after opening and been told that they weren't finished opening and couldn't take orders yet. And since I use the app to get deals, I have already paid for the order (and they wont refund it until they finish opening), so you have to sit there and wait half an hour until they manage to get open. Like, I can understand bad weather slowing down the opening process occasionally, but this is the THIRD time of them opening over an hour late, and only one of those had any weather issues to speak of.
Sat in drive thru forever and when we came up to the window the lady sat on her phone for another 5-10 minutes until she noticed us …
Atmosphere: 1
Food: 2
Service: 1
The atmosphere is a 3 because they seem to find it funny to close 30 minutes early and ignore customer calls afte, also don’t try to call the next day and get a refund because even though the employees ignored your call, this restaurant claims that without proof of a call you can’t get a refund, very horribly ran establishment and places like this need to get a new crew. Pathetic.
Atmosphere: 3
Food: 1
Service: 1
Terrible service. The only nice employee there is this one girl that always works the drive thru. The rest of the employees sound and look like they absolutely hate their life and the food is ALWAYS cold. Every single time I go there. One time me and my husband went there, we went inside to order, and his cup was sticky and gross and so I asked this guy for a new cup, as it was behind the counter and I couldn’t reach it. And he looked at me like he was extremely offended. Super rude. I am not the type of customer to complain about wait times, low staff, etc. but the fact that they care so little about their customers that they will serve them a burger and fries that tastes like it was made hours ago, and give them death glares is something I’ll definitely warn other people about when it comes to any establishment.
Atmosphere: 1
Food: 1
Service: 1
Was ignored at counter for many minutes while drive through was served. Balance resources.
Came here 2 days in a row to get the peppermint hot chocolate and every time they claimed the machine was down🤷♀️
Service: 1
Yet again McDonald's in Millersburg continues to lower the bar. I placed an order on the app and went to pick it up. Four or five girls were standing at the second window chatting while I waited for my food. No big deal until I get my food get home and realize I'm missing a snack wrap Their promotional Grinch fries Have no bag to shake them in. I called to speak with a manager about my missing item and was told oh well there's a lot of girls standing around because we're training them. If you're training them perhaps train them right and get people's orders correct. The manager did not offer for me to come back and get the snack wrap that was missing no help whatsoever. Im done with this filthy McDonald's and hope the health department shuts them down. Male manager acts like a child
Atmosphere: 1
Food: 2
Service: 1
Waited 20 minutes in line, no biggy....I wanted the Grinch meals and didn't want to go inside cause I was already in my comfy clothes. Go to order and they are out of grinch salt and big Mac's. Ok...get a chicken nugget Grinch meal and I decide to just get the MC crispy meal instead. (I don't like their nuggets) Pay and grab my food and I parked to check my order, cause it's busy and I wanted to make sure our orders were correct. Neither bag had our large fries. So I go in with both bags and the receipt. The dude behind the counter asked what I wanted rudely and I politely told him that they forgot both my large fries. He then very rudly states he bagged my orders and knows he put them in....basically saying I was a thief/lier! I told him he could look in the bags, there was zero evidence of the fries, you know like the extras that fall out, salt, grease. He then says you can have medium fries but not large like I had paid for! I said but I didn't get fries and paid over 20 bucks for 2 meals! He then throws the 2 medium fries into my bags angrily, they dump all over in the bags and storms off. I just left in absolute shock! I've never been treated like this! If I wanted to be a thief, it wouldn't be for their subpar fries. I'd have said they forgot my dang sandwich. I can handle the mistakes but to be rude and accusing me of theft is unforgivable.
Atmosphere: 1
Food: 4
Service: 1
The customer service was not good the fries were the worst I've ever had and my chocolate milkshake tasted like black coffee and salt
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Tommy the manger threw the straws and i asked to get service at the counter and he refused then told me to use the kiosk because i used to work there was just plane rude
Service: 1
Clean and fast
Atmosphere: 5
Food: 5
Service: 5
It's fast food nothing to get excited about. It's convenient, ok to eat, and the prices definitely aren't worth for what you get. The guy at the drive in window was more concerned bs with an employee instead of letting us pay.
Atmosphere: 3
Food: 3
Service: 2
kind of a rip off when you pay 5 dollars for a large smoothie and they hand you the cup a quarter full and then they say that's how their machine makes them and they can't give you any more😂 and we didn't get any monopoly stickers 🤨🤨
Atmosphere: 1
Food: 1
Service: 2
Ordered a tote of cookies waited 20 minutes b4 going inside was told they just came out yet they aren't even hot this location has been going down hill my food is never fresh or right for that matter
Atmosphere: 1
Food: 2
Service: 1
Loading...