The store was not clean, employees look like they just crawled out of bed and were half awake. Didn’t feel like eating the food from there at all!
Atmosphere: 1
Food: 1
Service: 1
Chance Corey
Slowest people on earth ice cream was melted before I got my good very disappointed and will not be returning
Dave Miller
The air must have been broke, it was hot in there, we don't like to eat in the car.
Atmosphere: 1
Food: 3
Service: 3
Torii Pinkerton
Lights out at 935... they close at 10..
Service: 1
Troy Metz
BEWARE. If you don't like to get any toppings in your blizzard, go to this dairy Queen. This is the fourth time I've gotten a blizzard (for example a mixing bowl mashup) and I literally just get ice cream. Girl bye
Atmosphere: 1
Food: 1
Service: 1
michele kasburg
They definately do not have enough help, waited in line over 15 min just to get a drink. Would not recommend
Atmosphere: 1
Food: 1
Service: 1
Ohio whitetail
Very slow service.........
Lorie Gardner
Stood for 35 mins for our food, was cold and not even right order.
Zach
Wish it was possible to give negative stars. Blizzard had so much mint syrup you couldn’t even eat it. Then they were beyond rude when asked to fix it. I’ll spend the extra money at the Komfort Zone and support a small business.
If I could leave a zero star review I would. We went to through the drive thru at lunch time. They were not busy whatsoever. There was only one customer inside the restaurant and no one behind us in line. We only ordered a burger and a chicken strip basket. We waited over 15 mins and even an employee commented on our long wait time to the other employees (we never complained or said anything.) The worst part was the food was completely cold and seemed to have been sitting there for quite some time. This isn't the first time this has happened but I believe in second chances. Unfortunately, we will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
KE Hill
Food is good, good fries. Fast. Clean restaurant. Workers are friendly and welcoming. Has indoor and outdoor seating and a drive thru. Download the app for points and deals.
Kid-friendliness: Good place for kids.
Wheelchair accessibility: Ground level, wide aisles, large front doors.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hot Dog, Chicken Fingers, Ice Cream Cake, Cheeseburger, French Fries, Banana Split
Amanda Ackert
Sooo slow
Atmosphere: 4
Food: 4
Service: 3
Brandy Texter
My kids and I love Dairy Queen, and I always hear ppl complain about the wait time at the store in Minerva. Now Yes it is a wait, but to play devil's advocate here I always see the employees working with limited help. To be fair ppl order food and it's made to order which is why it's always good and hot never soggy and cold. Ppl also order intricate ice cream concoctions. On top of preparing hot meals with limited help. Go next door and u either can't get an ice cream bc of machine or no ice cream on a cone maybe in ur hands with no napkins. 1 is quality and the other is the Tasmanian devil of raising prices for less/wrong/unreliable. At Dairy Queen I might wait, but at least it's worth it and I know what to expect. It's not the employees fault for understaffing. Maybe management could suggest a system of stations for each job and a helper who goes in between tasks when needed. I really like that Dairy Queen, and even with all the bs they endure it's a pleasant experience. Thanks y'all our family appreciates u!?
Parking: Open parking free with lots of space front and side.
Kid-friendliness: They know how to make a treat and kids love the Chilli dogs, and chicken tenders.
Wheelchair accessibility: Ground Level with accessable seating, ordering, and facilities.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Birthday Cake, Royal NY Cheesecake Blizzard Large, Chicken Fingers, Pretzel Sticks, Ice Cream Cake, Ice Cream Sandwich, Onion Ring, Cheeseburger, French Fries, Banana Split
The store was not clean, employees look like they just crawled out of bed and were half awake. Didn’t feel like eating the food from there at all!
Atmosphere: 1
Food: 1
Service: 1
Slowest people on earth ice cream was melted before I got my good very disappointed and will not be returning
The air must have been broke, it was hot in there, we don't like to eat in the car.
Atmosphere: 1
Food: 3
Service: 3
Lights out at 935... they close at 10..
Service: 1
BEWARE. If you don't like to get any toppings in your blizzard, go to this dairy Queen. This is the fourth time I've gotten a blizzard (for example a mixing bowl mashup) and I literally just get ice cream. Girl bye
Atmosphere: 1
Food: 1
Service: 1
They definately do not have enough help, waited in line over 15 min just to get a drink. Would not recommend
Atmosphere: 1
Food: 1
Service: 1
Very slow service.........
Stood for 35 mins for our food, was cold and not even right order.
Wish it was possible to give negative stars. Blizzard had so much mint syrup you couldn’t even eat it. Then they were beyond rude when asked to fix it. I’ll spend the extra money at the Komfort Zone and support a small business.
Great staff always a delight!
Restaurantji Recommends
If I could leave a zero star review I would. We went to through the drive thru at lunch time. They were not busy whatsoever. There was only one customer inside the restaurant and no one behind us in line. We only ordered a burger and a chicken strip basket. We waited over 15 mins and even an employee commented on our long wait time to the other employees (we never complained or said anything.) The worst part was the food was completely cold and seemed to have been sitting there for quite some time. This isn't the first time this has happened but I believe in second chances. Unfortunately, we will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Food is good, good fries. Fast. Clean restaurant. Workers are friendly and welcoming. Has indoor and outdoor seating and a drive thru. Download the app for points and deals.
Kid-friendliness: Good place for kids.
Wheelchair accessibility: Ground level, wide aisles, large front doors.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hot Dog, Chicken Fingers, Ice Cream Cake, Cheeseburger, French Fries, Banana Split
Sooo slow
Atmosphere: 4
Food: 4
Service: 3
My kids and I love Dairy Queen, and I always hear ppl complain about the wait time at the store in Minerva. Now Yes it is a wait, but to play devil's advocate here I always see the employees working with limited help. To be fair ppl order food and it's made to order which is why it's always good and hot never soggy and cold. Ppl also order intricate ice cream concoctions. On top of preparing hot meals with limited help. Go next door and u either can't get an ice cream bc of machine or no ice cream on a cone maybe in ur hands with no napkins. 1 is quality and the other is the Tasmanian devil of raising prices for less/wrong/unreliable. At Dairy Queen I might wait, but at least it's worth it and I know what to expect. It's not the employees fault for understaffing. Maybe management could suggest a system of stations for each job and a helper who goes in between tasks when needed. I really like that Dairy Queen, and even with all the bs they endure it's a pleasant experience. Thanks y'all our family appreciates u!?
Parking: Open parking free with lots of space front and side.
Kid-friendliness: They know how to make a treat and kids love the Chilli dogs, and chicken tenders.
Wheelchair accessibility: Ground Level with accessable seating, ordering, and facilities.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Birthday Cake, Royal NY Cheesecake Blizzard Large, Chicken Fingers, Pretzel Sticks, Ice Cream Cake, Ice Cream Sandwich, Onion Ring, Cheeseburger, French Fries, Banana Split
Have good ice cream
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