Dunkin'

1270 Hamilton Lebanon Rd E, Monroe
(513) 246-2030

Recent Reviews

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Claudia Grable

I ordered a sandwich and a latte. They gave me a sausage one instead of bacon. I paid $11 dollars for the meal. I hate sausage, and the sausage meal combo was $6, so they basically took $5 and i couldn't eat my food. Thanks guys. $11 is not cheap

Food: 3

Service: 2

Hailey Macheledt

They used to be fast and officiant but lately because of short staffed(bc one of the workers/managers was complaining about it) they run slow. I pre ordered a drink and wrap 10mins before I got to the building the wrap was still not ready after standing there another 10min causing me to be late for work. No one emailed me back about the situation I left without my food and still need refunded.

Tim Frisch

I've been collecting the Dunkin points for awhile, and wanted to use them this time, but the person who waited on me didn't know how to accept them. I guess it's not as easy to use them at Dunkin Donuts as Chick-fil-A is. :-/

Atmosphere: 4

Food: 4

Service: 4

David Rountree

Great consistent service and quality

Atmosphere: 5

Food: 5

Service: 5

Scott Chaffin

Very nice employees

Atmosphere: 4

Food: 3

Service: 4

My Mrt

I’m baffled why a coffee shop will not allow special instructions on how I would like my coffee made when you order on the Door Dash app.

Atmosphere: 3

Food: 4

Service: 2

Sara Dineen

Employees are nice. Drinks are great. Donuts are good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Half Dozen Donuts

Taylor Hitzfield

BEWARE OF THIS COMPANY - ZERO STARS for God awful customer service! A glitch in the app caused me to pay more than I should have. No problem - I thought, they could just throw in a couple donuts to make it fair. NOPE! They refused to make it right. I highly recommend customers STEAR CLEAR because their app can glitch on you and they WILL NOT MAKE IT RIGHT

Atmosphere: 1

Food: 1

Service: 1

Jeff Weber

Went here on a Saturday at 5:30pm and they are open until 7. They had no food service according to the super friendly (sarcasm) teenage boy working, as well as no espresso items because the machine was being “cleaned”. I asked if they normally cleaned their machines during open hours and he just mumbled. I ordered a coffee instead since I couldn’t get the two things I came for. When I came to the window he kept looking at me smirking and didn’t say a word to me as I paid and he handed me my drink. Don’t come to this location if you want anything on the menu and if you don’t want to be treated like an annoyance to Trevor or whoever the happy teen is working. 12-21-24

Service: 1

Alli Geisen

I enjoy Dunkin’s mocha latte. This location cannot seem to ever make it correctly. I have been to multiple other locations, I put the exact same order in on the app. I rarely have a problem, except at this location. I have been a handful of times with hopes that it will be done correctly. I’ve given up. Dunkin is great. This location is terrible!

Atmosphere: 1

Food: 1

Service: 1

Trent G

Walked in at 915 waited 5 minutes to place an order. I was never acknowledged and only 1 other customer. I walked out. Employees were talking amongst each other. Didn’t seem to worried about taking my order so I left

Service: 1

Honey Loves

Bought 3 dozen mixed for the guys at work. Donuts were not warm at all, and had already started to get hard. What an embarrassment!

Atmosphere: 1

Food: 1

Service: 1

Harrison Dunaway

Takes forever unless you go thru the congested drive thru. Usually mix up my order or make it incorrect

Atmosphere: 1

Food: 2

Service: 1

Judy Alvarez

They didn't have what I wanted ?

Atmosphere: 1

Food: 1

Service: 1

Mayor Kanye

Yall should consider putting a adult on staff for Saturday. Got 10 kids standing around talking and laughing

Atmosphere: 1

Food: 2

Service: 1

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