Jimmy John's
19 American Way, Monroe
(513) 360-7089
Recent Reviews
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I was really disappointed with my last experience with jimmy John’s. I had a sandwich and fountain drink delivered and when the drink arrived, there was an open straw already inserted into the cup…
I called the store to ask if this was typical with delivery and I was told “ sometimes they do.” I was extremely disgusted and did not drink what I paid for because I was unsure if someone had drank out my cup before me. All I was offered was a 3 dollar credit that I don’t think he was originally going to offer since he didn’t seem the slightest bit concerned… Absolutely do not recommend delivering from there.
Missing items from online order - staff not friendly & it seemed like they were totally annoyed when I asked about items- also sandwiches not made to order - which we found out once we arrived home - bad enough we will not go to this location again!
Atmosphere: 1
Food: 3
Service: 1
I was here at 8:18pm on 1/2/25 and was told that they ran out of everything as this young man stands there cleaning and when I pulled up he was at the table on his phone. The store is to close at 9pm very disappointing
$35 for a regular size sub and a large sub.
Not happening again.
I ordered a sub for delivery and when order was taken I was not informed they had no Drivers , it took well over an hour and a half to deliver food and they still charged my card and kept the $5 tip
Lunchtime was over when food finally arrived
Atmosphere: 5
Food: 4
Service: 2
Stinks I have to do a 1 star review, but ever since they switched to using uber for delivery, our order is always messed up somehow or takes way too long to be delivered. I just got a call asking if I got my delivery yet and we have not. So I was told they will remake it and send it again. That was 25 mins ago I made the order. Always great service other than this.
Food: 5
The service was terrible. The staff was absolutely miserable and argumentative. Even quite demeaning too. I was so mad at the oriental kid there. He was such a little jerk. You’re better off just waiting until reaching your next destination to get something to eat because you’ll be greatly disappointed here. Only gave one start because I had to give something,
Atmosphere: 1
Food: 1
Service: 1
Never have ate here so I thought I'd try it.
It wasn't busy and the staff was rude. We ended up leaving and went to Penn Station.
Atmosphere: 2
Service: 1
All good
Atmosphere: 5
Food: 5
Service: 5
Third time I have been to this place to get food for a group of my family. The staff is extremely friendly and helpful. The place is very clean. All this is why I have been back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love this place. Sandwiches are always stuffed and made fresh with fresh baked hero bread. Staff is really friendly.
Atmosphere: 5
Food: 5
Service: 5
I eat here weekly and the staff are ALWAYS kind and fast, and the food quality is top notch!
Atmosphere: 5
Food: 5
Service: 5
I eat here weekly and the staff are ALWAYS kind and fast, and the food quality is top notch!
Atmosphere: 5
Food: 5
Service: 5
I paid for alvacado didn't get it I called talked to same lady took my order and made sandwich she says she is the manager very dad I wouldn't eat there again if you paid me
Good to veterans
Atmosphere: 5
Food: 5
Service: 5
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